Spoke wtih Cara, great attitude, very compassionate and her energy was amazing. credit to your company. Thank you again Cara
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This morning I was contacted by a Scottish gentleman, name Lewis, from Zinc Group. Lewis was considerate totally professional with a great touch of humanity. From the start of the call to its conc... Se mere
They called was very polite soft spoken asked my situation and gave me a lot of advice and pointed me to other services that could help me. She helped me set up a new payment plan and went above and b... Se mere
I would just like to say a massive thank you to Steve, he was absolutely brilliant I’ve been trying to sort my debt for so long with a company, never been so happy that a debt got moved to you guys a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Zinc Group is a UK-based company that works in partnership with leading financial institutions, utilities providers, telecoms companies, public sector organisations, and insurers. We support customers who have fallen into arrears by helping them find fair, affordable, and sustainable solutions. We are not a debt purchaser or seller — our role is to work with clients and their customers to agree the best way forward, with respect, transparency, and care at the heart of everything we do.
Kontaktoplysninger
Storbritannien
- thezincgroup.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rini was an amazing and empathetic…great phone call.
Rini was an amazing and empathetic lady.
She is great at her job,she made me feel like a human not a number.
Great experience dealing with Matthew
Great experience dealing with Matthew, he set our minds at rest during the process
Professional and empathetic
I just had a call with Matthew which if the first time I have engaged with the Zinc Group. Matthew could not have been more helpful and understand. He was professional but at same time empathetic. An excellent experience all round. Neil
The member of staff Sean was very…
The member of staff Sean was very helpful and dealt with the subject at hand very professionally and in friendly manner.
Very understanding and accommodating to…
Very understanding and accommodating to my situation.
Ms Paulina was very professional
Ms Paulina was very professional, kind and helpful
Happy Holiday and Merry Christmas !
I was treated with respect the call…
I was treated with respect the call handler was really friendly and helped me a lot
Treated me with respect and offered…
Treated me with respect and offered courses of action.
Herson ( remarkable )
I spoken today with a gentleman called Herson , very respectable , very attentive to my needs and understanding of
me needing additional support with my mental health needs.
It was a pleasure to resolve the matter with him
Thank you
Lettie
Herson was lovely and understanding
Herson was lovely and understanding
Herson
Herson - a wonderful, understanding member of the zinc team - is a joy to speak to. So helpful on every level, genuine, professional. Everyone needs a Herson in their work space. Created a calm environment during my stress and resolved the issue at hand. Trult good with customers. Can't praise him enough. Thankyou.
Fantastic Service with a human touch
I wanted to make a point of writing this as someone who has always struggled with his finances and has been scared of the conversations with the creditors I've owed.
I finally managed to pluck up the courage to speak to Zinc and they could not have been more lovely and precise in how they spoke with me to set up a plan to resolve my outstanding debt.
Thank you so much for being awesome.

Besvarelse fra The Zinc Group
Reni was easy to speak to and thorough
Reni was easy to speak to and thorough, her English was better than a lot of English people and the company as a whole seems good, I guess I’ll see over the next few months but first contact was a positive experience

Besvarelse fra The Zinc Group
Rini was very understanding and…
Rini was very understanding and compassionate.

Besvarelse fra The Zinc Group
I spoke with a gentleman called Herson…
I spoke with a gentleman called Herson who was excellent and sorted everything out for me leaving me much more settled .
Very resusreing and put me at ease I…
Very resusreing and put me at ease I know feel more confident to deal with my problem

Besvarelse fra The Zinc Group
I spoke to an advisor called Herson who…
I spoke to an advisor called Herson who was very polite, professional and calm when dealing with my account.

Besvarelse fra The Zinc Group
HERSON was helpful and useful 👌 great…
HERSON was helpful and useful 👌 great customer service 👍 👏 👌

Besvarelse fra The Zinc Group
Very good
Rini was extremely understanding and helpful, she made sure I was aware of everything.

Besvarelse fra The Zinc Group
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







