The Watch Protect Company Anmeldelser 230

TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Protection came in good time very well boxed. Put on the buckle protection only at the movement but for first time doing it came out well. Slight damage caused by myself on the central larger buckle o... Se mere

Bedømt til 1 ud af 5 stjerner

I have no idea where this package is at. Tracking order just says “can’t find package”. Supposed to be delivered last week. Yet here I am, paying $100 for a cleaning kit that appears to be lost. My ba... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

The Protect oil should for all automatic Watches and the you selling the same product for Rolex Watches should have Rolex watches photos and person like me think you selling fake watches in the photos... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Works great if the instructions are followed closely. I would recommend waiting longer than 30 minutes before applying additional coats and doing so in a lint free area. It does leave a light visabl... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Urforretning

Skrevet af virksomheden

A revolutionary, precision cut and proven watch protection film, that protects and maintains your watch from everyday scratches and scuffs.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

230 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Replacement kit beacuse bad size

I got contact from the tema and told me I was gonna get a replacement kit but never heard from them again or a tracking number

25. september 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Jorge, your replacement was sent automatically via DHL Express and was updated on your original order with new tracking details.

Bedømt til 1 ud af 5 stjerner

Its a scam :) low guality film which is…

Its a scam :) low guality film which is not even cut to spec. Avoid wasting ton of money on this scam. There are more reputable companies out there. Wish i could get my money back or at least something… completely useless

25. september 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Kristijonas, thank you for your review, we have replied to your email and wait for your response on further details so we can swiftly rectify the issue for you.

All of our kits have been applied onto our watches on our product listing, for you to get an absolute understanding of what the kit should look like on the watch once applied. Thank you and we look forward to hearing back from you shortly.

Bedømt til 2 ud af 5 stjerner

Some stickers didn't stick properly

Some stickers didn't stick properly. I asked for advise by sending an email but no one bothered to get back to me. Disappointed with yhe product and service after paying that much money.

13. september 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi David, we replied to your initial email on 25 September, the same day at 19:52 - please check your spam folder as it can sometimes end up there.

Bedømt til 4 ud af 5 stjerner

Good product, but need a good eye and steady hand.

Product came very quickly although not quite in a fancy display box as advertised. The outer box is the actual box! As a product I am impressed with the protection it gives to the watch, but don’t believe 30mins fitting time if you go for tier 3 which includes bracelet, case and clasp. Takes about 2.5 hours to do it properly and you’ll still probably have a couple of bits with dust under the film. I also recommend going for another full set for the discounted rate if offered, I would have redone one bit on the clasp again if I had bought a spare set. Ultimately so far it does what it says in terms of watch protection, no scrapes or scratches that ruin the look of the clasp or bracelet. How long it lasts will be the real test as only used for about a month. Would have given it 5 stars but it is very fiddly to get it correct. Imagine fitting 40 screen protectors to iPhones flawlessly and you can imagine the experience.

4. september 2024
Bedømt til 1 ud af 5 stjerner

Don’t buy these! This was a horrific experience

This was a horrific experience. I got my first Rolex recently and wanted to protect it, so I bought watch protect co. Things that were terrible:

1. They didn’t even include the spray that the instructions require to clean the watch (it’s apparently separate)
2. There’s nothing about how easy it is to remove the film after the fact (I didn’t feel comfortable risking $10K)
3. It’s not easy to put on and they give you no extra pieces so you have one shot to get it right or you waste $100
4. I asked for a return and they charge you $30 to do so, I then delayed the return for a month bc we just had our first child and they said sorry we can’t accept the return

1. juli 2024
Uopfordret anmeldelse
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Dear Evan,

Thank you for taking the time to review our service. We truly value your feedback.

Regarding the dual foam cleanser, it is an additional product that we highly recommend for prepping your watch. It can be easily found and purchased on our website. As for the protective film, it is designed to be as easy to remove as it is to apply—simply peel it off whenever you wish. We also offer spare kits and have bundled together a complete set for convenience in application.

We are committed to transparency and fairness with all our customers. While you initially requested a refund within the 30-day return window, we did not receive any action from your side to complete this process. Your second refund request was made nearly one month after the original 30-day return period had passed.

Please feel free to reach out if you have any further questions or concerns. We are here to assist.

Bedømt til 1 ud af 5 stjerner

Do not buy the liquid watch protection!

This liquid is very expensive and all it does is ruin the look of the watch. I bought this "expensive" coating as I'd just treated myself to a new Rolex so I didn't mind the expense. I followed the instructions to the letter, but it doesn't protect the watch properly and more importantly you can't get it off once applied! I don't understand how a firm can be allowed to sell a product like this, which in effect damages the look of the watch and you can't remove it. They say try using alcohol, I've sat there for hours rubbing the watch with this, but nothing happens, except tired fingers and frustration! So be warned, if you buy this and want to remove it, you won't be able to

29. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Satisfied customer

Product purchased for the clasp of GMT ii as this is my main area of wear on other watches, kit came complete with everything I needed and although fiddly due to size was easy enough to apply per the instructions. Once dry you wouldnt be able to tell the kit was on there and hopefully it lasts well.

One sticker did lift (probably user error) and a replacement was sent out quickly, thank you!

6. august 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Kit lacks items needed to complete the work.

The overall quality of the protector is good, but the kit has notable shortcomings. It does not include protection for the back of the watch or a sticker for the sapphire. Additionally, there are no backup sticker sheets in case of mishandling.

The adhesive solution provided is insufficient for two sticker sheets, and the instructions reference a foam cleanser that is not included. The metal tweezers can potentially scratch the watch if not handled carefully.

Previously, I used a kit from another company that included multiple supplies, such as extra stickers and ample cleaning solution. I prefer not to mention the name as it is a direct competitor. The absence of the foam cleanser, despite being mentioned in the instructions, was particularly inconvenient. While the sticker quality merits 4 stars, the overall kit is overpriced for its contents. I was left disappointed and will opt for the other company in the future.

8. juli 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Taylor, thank you for your feedback, we are constantly looking to improve our service and will take your comments onboard.

In regards to crystal, the material used, sapphire, is extremely scratch resistant and applying a protective layer of film on top would not give you any additional protective benefits.

We do offer a additional full spare kits as a optional extra which can be purchased alongside the primary kit at a fraction of the price.

The application solution is a 10ml bottle, which is enough to cover multiple watches which we have tested ourselves. The solution is used to dip the film and allow manoeuvrability to get the perfect fit on the watch.

Bedømt til 2 ud af 5 stjerner

Average

Average.

Some areas look fantastic, but the harder spots really let the overall aesthetic down. And I have a couple of pieces that are slightly too big around the lugs. Again just makes for a messy finish - defeating the object of the product.

I thought to give it a go, but for the price I won’t be buying for my other watches. Way too expensive considering there are no spare pieces incase one makes a mistake, and the coverage does not appear to be as complete as other brands offering these kits. Ie bezel, crystal, date window, etc.

If they were more cost effective, and had a couple of spare bits (like the competition offer) for the tougher to apply areas, I think it’d be worth it.

22. juli 2024
Uopfordret anmeldelse
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Lucas, thank you for your review. Our kits are all cut to precision and are shown in the pictures on each product page, so you know exactly what the watch will look like with the kit applied. We do offer a additional full spare kits as a optional extra which can be purchased alongside the primary kit. In regards to the bezel and crystal, the materials used, ceramic and sapphire, are already extremely scratch resistant and applying a protective layer of film on top would not give you any additional protective benefits. We do cover bezels that are constructed from the same material as the rest of the watch, like smooth bezels on models like the Datejust.

Bedømt til 1 ud af 5 stjerner

You sent me something that I don't…

You sent me something that I don't order I am sending it back and I need a refund

9. juli 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Julian, we do not sell watches neither advertise the sale of them. We also have a clear disclaimer that watches are not included. We have sent you an email to provide return details. Thank you

Bedømt til 5 ud af 5 stjerner

Quick delivery

Quick delivery. good packaging and instructions

9. juli 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Thank you Adam, we hope you wear your watch in good health

Bedømt til 5 ud af 5 stjerner

I’d recommend this company

I’d recommend this company, happy to help you with any issues. Will order again, thank you ⭐️⭐️⭐️⭐️⭐️

3. juli 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Nicholas, thank you and we hope you wear your watch in good health

Bedømt til 1 ud af 5 stjerner

So I’ve come to trustpilot to see the…

So I’ve come to trustpilot to see the other reviews and see if it was just myself who was experiencing Issues with the liquid ceramic product. Turns out it’s not just myself and it’s true when the other guy in the other review was saying that he asked the company what can be used to remove the coating and they replied with the alcohol solution and it is true it doesn’t remove it from the watch, so yeah, looks like I have to pay for a polish which is going to be like £500 for that and a service £250 at my local jewellers. So for anyone wanting to know the reason I’m looking to remove the Ceramic coating is because it leaves streaky Marks and It in someway dampens the shine/clarity of the original fresh out the box look. My watch is one year old and to be honest I’ve actually ruined it. I wish I never bothered with this product. I’m actually gutted. Jack Louis @jacklouis.hair

7. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

ABSOLUTE WASTE OF TIME AND MONEY!!!

ABSOLUTE WASTE OF TIME AND MONEY!!!

Difficult to fit, shapes not correct, doesn’t last 5 minutes and customer service is non existent until you raise a credit card charge back!

Honestly, don’t waste your money on this product, I purchased 2 kits for different watches and they are both rubbish

22. juni 2024
Uopfordret anmeldelse
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Andy, We are sorry to hear of your experience with us. All emails are replied to within 24 hours. Your order was placed back in January 2024, and we heard nothing from you since you submitted a chargeback in May. We have since reached out to you via email to get some further details which you have not responded back to.

Bedømt til 3 ud af 5 stjerner

Doesn't last long.

The product looks great when you first apply it. I purchased the product so I can daily my Rolex without worrying. However, after wearing it for just over a week corners of most of the film started to lift. This then promoted fluff and bits of dirt to stick to the edges of the film. For the cost of the whole watch protect film at £100 its not worth it in my opinion. £100 down the drain 😪

Edit: After leaving my review, Chloe from WPC contacted me and has agreed to send me a new kit for my watch FOC. I found their customer service to be very good. With this in mind I have raised the rating to 3 stars. If the new protection film holds up as one would expect I will come back and update the review to 5 stars.

3. juni 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Wes, Can you send us a email at, info@thewatchprotect.com so we can take a further look at what may have gone wrong. Thank you

Bedømt til 1 ud af 5 stjerner

Order & paid for express shipping

Order & paid for express shipping, to find out that half my order was missing! So had to wait a further 3 days to receive my complete order.
Regarding the application, jewellers wouldn’t recommend ordering this kit again.

3. juni 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Ben, we apologise on the mixup of your order and have since rectified it. Regarding application with jewellers, this is the first we are hearing of this. The product is absolutely safe to use.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere