The Watch Protect Company Anmeldelser 230

TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Protection came in good time very well boxed. Put on the buckle protection only at the movement but for first time doing it came out well. Slight damage caused by myself on the central larger buckle o... Se mere

Bedømt til 1 ud af 5 stjerner

I have no idea where this package is at. Tracking order just says “can’t find package”. Supposed to be delivered last week. Yet here I am, paying $100 for a cleaning kit that appears to be lost. My ba... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

The Protect oil should for all automatic Watches and the you selling the same product for Rolex Watches should have Rolex watches photos and person like me think you selling fake watches in the photos... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Works great if the instructions are followed closely. I would recommend waiting longer than 30 minutes before applying additional coats and doing so in a lint free area. It does leave a light visabl... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Urforretning

Skrevet af virksomheden

A revolutionary, precision cut and proven watch protection film, that protects and maintains your watch from everyday scratches and scuffs.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

230 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 4 ud af 5 stjerner

Updated* I still have not received the product

Updating this review after receiving the product. Product is well made and easy to apply, just need to take your time to ensure proper fitment. Looks great after drying, and the peace of mind you get is what makes it well worth it. Good product.

I still have not received the product. The tracking status has not changed for 2 weeks now, and is still “leaving the UK”.

12. januar 2025
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Kyle,

Thank you for leaving us a review. I’m sorry to hear that your order hasn’t reached you yet. Due to the recent Canada Post strikes, which significantly impacted incoming parcels, customs in Canada are currently prioritizing the clearance of older parcels. Although the strike officially ended on December 17, delays are still ongoing.

As of January 14, your item left the UK and should have arrived in Canada the following day. Once received by customs, it will be scanned and processed for clearance. Unfortunately, we have no control over the customs backlog or the ability to expedite your order. However, we can assure you that your parcel is on its way and should arrive soon.

Thank you for your patience and understanding.

Best regards,

The Watch Protect Company

Bedømt til 5 ud af 5 stjerner

Great service. Great product.

I had trouble with application of my protective film. I contacted the Watch protect company and they were very responsive and sent replacement pieces. After proper application, my watch looks like nothing was ever applied!

30. december 2024
Bedømt til 1 ud af 5 stjerner

horrible....poor communication poor…

horrible....poor communication poor explanation on website

27. december 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Bruno,

Thank you for taking the time to leave us a review and for your feedback.

Our website provides clear and detailed information, both through pictures and descriptions, about what is included in each of our watch protection kits and the areas of the watch that are covered. We understand that you purchased a kit based on this information, but we’re sorry to hear it did not meet your expectations.

As outlined in our refund policy, we do not cover return postage costs and are unable to intercept parcels once they are in transit. While we understand this may not be the response you were hoping for, we strive to maintain a fair and transparent policy for all our customers.

We value your feedback and will use it to continue improving our products and services. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Bedømt til 5 ud af 5 stjerner

Great company

Great company. Had a small issue which I reached out the customer services & Chloe was able to resolve very swiftly.

Would recommend protecting your watch. I believe I have saved myself countless times from scratching the watch and being a precious metal they are very prone to surface scratches.

18. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scammed

Note: I’ve been holding back on posting a review to allow a resolution from this merchant; however, it’s gotten to the point where this seems futile.

I honestly wish I could give Watch Protect Co. zero stars, but that's not an option. My experience with them has been nothing but a headache. Back in November 2022, I ordered a Daytona half set, and it's now December 2024—still no product. Over the past two years, I’ve made more than 15 attempts to resolve this. I’ve contacted the merchant and my bank, but every time I either get useless responses or no reply at all.

Despite all my efforts, Watch Protect Co. has not attempted to make a resolution. Their customer service is a joke— incompetent and unhelpful. I was told that they couldn't assist me and that my case had been dismissed. To make matters worse, my bank and the merchant have been unable to help with a refund, so I’m left with nothing but frustration, feeling completely ignored—and honestly, like I’ve been scammed. I’ve already paid for a product I never received, and it feels like no one is taking responsibility.

After more than two years of trying to get this sorted, I am beyond dissatisfied. The complete lack of accountability and customer care is inexcusable.
If you're thinking about buying from Watch Protect Co., don’t bother. Their failure to deliver, terrible customer service, and utter disregard for customers should be a major red flag. I would never recommend this company to anyone.

16. december 2024
Uopfordret anmeldelse
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Andrew,

Thank you for taking the time to share your feedback, and we're truly sorry to hear about your frustrations. We understand how disappointing it can be when a delivery doesn't go as expected.

To clarify, your order from November 2022 was dispatched and confirmed as delivered to your postbox via USPS, which was also verified during our correspondence through live chat. While we appreciate this may not have been the resolution you were hoping for, we did our best to assist at the time, and the chargeback outcome reflected these findings.

That said, we always want our customers to feel valued and heard. If you'd like to place a new order, please email us over at info@thewatchprotect.com where we can offer you a more favourable proposition.

Bedømt til 1 ud af 5 stjerner

Mauvaise expérience

Ayant déjà commandé chez d’autres marques, je suis extrêmement déçu par le produit (sans compter les frais de douane)

1 seul et unique exemplaire contrairement à d’autres sociétés qui en mettent 2 alors que la planche doit leur revenir à 10 centimes… Donc pas le droit à l’erreur.

Cher malgré les promotions.

Alors ok c’est bien présenté et les découpes sont légèrement plus précises qu’ailleurs (hormis les pattes) mais ça ne vaut pas le prix, passez votre chemin.

26. november 2024
Bedømt til 1 ud af 5 stjerner

The Stickers were Not in good…

The Stickers were Not in good condotions.
Long Shopping time as well.

Sticker Set / half Sticker Set wirhout Additional/ extra pcs in case Of missusing.

4. november 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Marvin, thank you for your review. All stickers are quality checked before being dispatched out, all are new and have no been peeled previously. As per our terms and conditions we require any incorrect or defective items to be photographed and sent to us via email, which we have not received from you, to enable us to look into the issue further.

Your order was dispatched on 5 Nov and was with delivered to you on 14 Nov, this is within the 5-7 working days delivery estimate for standard European delivery timeframes, we do have express options.

Bedømt til 4 ud af 5 stjerner

Great but fiddly

The stickers are great and the customer service is great and the product comes with great presentation. Make no mistake these are really fiddle to get on but it’s definitely doable. The first watch was frustrating as hell but by the time I got to the second and third watch it was much easier. Strongly advise you buy the spare kit also (unless you are really steady handed and good at this stuff). Invisible once they are on though and really do the job.

1. november 2024
Bedømt til 5 ud af 5 stjerner

Great customer service

Received item as described , fast shipping and helpful staff. Thanks Chloe for your assistance

28. oktober 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Erick, thank you for taking the time to leave us a review. We hope you wear your watch in good health

Bedømt til 1 ud af 5 stjerner

Troppo costoso e ho dovuto pagare le…

Troppo costoso e ho dovuto pagare le spese della dogana folli…. Nell kit non è compreso la pellicola sopra dell orologio pessimo acquisto

17. oktober 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Denis, all customs fees are not included in the final sale price as outlined on our shipping page, as for the kit itself, it is housed in the black wallet that you find when you open the box, along with the instructions sheet.

Bedømt til 3 ud af 5 stjerner

Delivery time approved

Delivery time approved. Unfortunately, the company does not have an agreement with Norway, so an additional VAT will be applied to the purchase.

Result: good, except that two of the films didn’t adhere overnight and the following day. They peeled slightly on the sides and had to be removed.

This is costly without a backup and carries a risk of defective production.

That said, the result is good where everything went according to plan. I recommend using this only on the clasp. It feels different and has a different texture than metal but works well on exposed yet less visible areas.

16. oktober 2024
Bedømt til 1 ud af 5 stjerner

100 euros thrown in the wc

Impossible to apply protections and poor instructions, only for 3 out of 12 covers!. The only protection that would be needed, the one for the watch glass, is not provided. The protections on the edges of the case remain raised at the corners. 100 euros thrown in the toilet. Absolutely not recommended

16. oktober 2024
Bedømt til 4 ud af 5 stjerner

Good customer service.

Product arrived quickly and was a bit fiddly to apply but got there in the end. Looked great for about 36 hours. After that it started to lift on a nearly all corners and looks really poor, very noticeable and cheap and nasty.

Update: great customer service, they have sent me some new protection and advice on how to make it adhere properly ie with a deep clean to remove grease and dirt. Will give it a go and see if it works

8. oktober 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Mr M, thank you for your feedback on this, if you can email us at info@thewatchprotect.com with further details we can get this looked at further.

Bedømt til 1 ud af 5 stjerner

Inefficient shipment

I ordered the protection on October the second. Since the 8 of October the tracking says that the parcel is in transit in the U.K. today is October the 12. Not possible any forecast for the delivery. Too long time compared to the price. I reserve any judgment about the quality and efficiency of the product.

2. oktober 2024
The Watch Protect Company-logo

Besvarelse fra The Watch Protect Company

Hi Paolo, all shipments to the EU take around 5-10 working days on average. Please note your order would have been recieved into Italian customs by 9th October, we do not have any control over how long they can take to clear although from previous orders sent, it is fairly quick. It will next update tracking once it has been cleared from customs which will be early next week and delivered to you from there. We do also have a express delivery option via DHL which would be with you within 2–3 working days

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