I purchased this beautiful rose gold Emporio Armani watch as a 40th birthday gift for a friend, and she absolutely loved it! She was over the moon when she received it. The watch is elegant, styli... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Watch arrived quickly, unfortunately the photos on the website have been edited to make the green of the dial more prominent than it actually is. Had the photos been more realistic and showed the tru... Se mere
Virksomheden har svaret
HIGHLY recommend buying from this store. We found the perfect watch for my partners 30th birthday but it was very expensive. After having a bit of a look around online, we came across The Watches Men... Se mere
It was delivered fast and everything packed well... no damage or anything watch was working fine... will buy again.. I was a little hesitant to purchase but read very positive reviews and I decided... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Watches Men is a trusted online watch store offering quality timepieces at honest prices. We serve customers across New Zealand, Australia, and worldwide, providing a curated range of watches from globally recognized brands for shoppers who want style, durability, and craftsmanship without inflated retail markups. Our mission is simple: make great watches accessible to everyone. Whether you're shopping for an everyday timepiece, a statement accessory, or the perfect gift, our collection is designed to suit every personality and budget. With warehouses in Auckland and four other international locations, we offer fast, reliable shipping wherever you are, backed by careful sourcing and strict quality control across our entire inventory. Customer satisfaction drives everything we do. From checkout to delivery, our team focuses on a smooth, transparent shopping experience, supported by responsive customer service, clear policies, and fast shipping timelines. Buying watches online requires trust, and we take that seriously. We prioritize honest communication, fair resolutions, and genuine care for every customer, which is why so many shoppers return to us and recommend us to friends and family. At The Watches Men, we're more than an online watch shop. We're building lasting relationships with watch lovers worldwide who value great timekeeping and great service.
Kontaktoplysninger
3 Mount Street, Auckland Central, 1010, Auckland, New Zealand
- info@thewatchesmen.co.nz
- thewatchesmen.co.nz
4,2
God
121 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra The Watches Men
Thank you, Kellz! that means a lot to us!
We look forward to seeing you again soon. 😊
Besvarelse fra The Watches Men
Thank you, Hafiz! we are so glad you love it!
We hope to see you again soon. 😊
Beautiful watch
Beautiful watch, double or triple the price on other sites! clear communication during shipping process and fast delivery. Thank you!
3. april 2026
Besvarelse fra The Watches Men
Thank you so much, Letitia for your lovely review!
Getting the best price on a beautiful watch is exactly what we are here for. We are glad the communication and delivery lived up to expectations too. We hope to see you again soon! 😊
Happy Customer
Their helpful service in exchanging a watch which I wasn’t happy with, the watch was fine, just not what I was expecting from the photograph. Eli from The Watches men was always responsive, very accommodating and understanding.
7. april 2026
Besvarelse fra The Watches Men
Thank you so much for your kind words, Karen! this really made our day!
We always want our customers to walk away happy, and we are so glad we could find the right watch for you. We will be sure to pass your lovely feedback on to Eli. We hope to see you again soon! 😊
Fast order processing and prompt…
Fast order processing and prompt delivery.
Competitive discount's :)
2. april 2026
Besvarelse fra The Watches Men
Thank you, Misael! we really appreciate it!
Great prices and fast delivery is what we strive for. We hope to see you again soon! 😊
Have done numerous purchases through…
Have done numerous purchases through this site and would highly recommend rheir services. Not only are all products as described but delivery time is excellent.
26. marts 2026
Besvarelse fra The Watches Men
Thank you again, Michael! 🌟 Your continued loyalty and kind words truly mean a lot to us. We're so glad every purchase has lived up to expectations and that delivery has been consistently on point. We look forward to many more orders from you. We will make sure you'll be looked after :)
— The Watches Men Team
Very bad experience with this watch and…
Very bad experience with this watch and customer service.
I bought this watch online, but the battery was not working from the start. I contacted them and they told me to replace the battery and send the receipt, promising they would reimburse the cost.
I did everything they asked — replaced the battery, sent the receipt, and even followed up with multiple emails. But after that, they completely ignored me and did not pay anything back.
This is very unprofessional and disappointing. I wasted my money and time. Honestly, I could have bought a cheaper and better watch from a local shop.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Watches Men
Hi Kamaldeep,
We’re sorry to hear you feel this way. We would like to clarify that our team responded to all 20+ emails you sent and guided you through each step of the process. As promised, we provided store credit as a discount code to cover the cost of the battery replacement immediately after you shared the receipt. We also offered an invoice for another watch you were interested in, which was not accepted on your end.
We take pride in supporting our customers and acting professionally, and we genuinely tried to assist you throughout this process.
Kind regards,
The Watches Men
Besvarelse fra The Watches Men
Thank you, Naumai! 🌟 So glad to hear the experience was smooth from start to finish. We hope to see you again soon! 😊
— The Watches Men Team
Happy customer
The watch came very quick and was as beautiful as expected.. very happy with purchase have purchased again am waiting for delivery thanks
27. februar 2026
Besvarelse fra The Watches Men
Thank you so much, Kz! 🌟 So happy to hear the watch arrived quickly and lived up to expectations and a repeat purchase means the world to us! We hope your next order reaches you just as fast. See you again soon!
— The Watches Men Team
Besvarelse fra The Watches Men
Thank you, Bradford! 👌 Easy, fast and great value exactly what we aim for! Hope to see you again soon!
— The Watches Men Team
Eli was absolutely helpful and prompt…
Eli was absolutely helpful and prompt to provide the updates on delivery of our watch.
Due to ongoing conditions over the world, our order was not delivered. We didn’t only get an update but the issue was resolved rather within minutes all was in place, refund processed and stress free before my travel day.
My concern was order not to be delivered when I am away from home and absolutely satisfied with customer service, can say deliveries are safe and customers are prioritised
I contacted through instagram channel
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Watches Men
Thank you so much for your wonderful words, Pooja! 🌟 We're really glad Eli was able to resolve everything so quickly before your travels. Keeping our customers informed and taken care of is always our top priority. We hope to have the pleasure of serving you again soon and safe travels!
— The Watches Men Team
They say it was 1-4days shipping
They say it was 1-4days shipping.
but when i track my order is still in Dubai. I thought they have stock in NZ. Then how’s the situation in Middle east is worst how long it will take to arrive my order?
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Watches Men
Thank you for your feedback, JG, and we sincerely apologise for the inconvenience. We operate three warehouses (Auckland (Head Office), Melbourne, and Dubai) and your order was fulfilled from our Dubai warehouse. Our standard delivery time from Dubai to New Zealand is 1–4 business days via DHL Express, however due to the recent situation in the Middle East, shipments have unfortunately been experiencing delays that are completely beyond our control. We truly appreciate your patience and understanding during this time. Please don't hesitate to reach out to us directly at info@thewatchesmen.co.nz and we'll make sure to keep you updated every step of the way!
— The Watches Men Team
great the watch was so nice and it got…
great the watch was so nice and it got here very fast.
22. februar 2026
Besvarelse fra The Watches Men
Thank you, Lucas! 🌟 So glad to hear you're loving the watch and that it reached you quickly. We hope to see you again soon!
— The Watches Men Team
Fast reliable delivery
The Watches Men NZ- Fast delivery to Australia and great communication on delivery status via email. I ordered the watch on the 18th February and received the watch on the 23rd February.
Delivery within 2 business days is awesome. The watch is authentic and as described on their website. Thank you.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra The Watches Men
Thank you, Vee! 🌟 We're so happy to hear your watch arrived quickly. 2 business days to Australia is always our goal and we're glad we delivered on that! Your kind words about our communication mean a lot to us. We hope to see you again soon!
— The Watches Men Team
Outstanding Customer Service
I had a genuinely great experience with Eli from The Watches Men. I reached out during a stressful and unexpected financial situation, and although my order had already been dispatched and couldn’t be stopped mid-transit, Eli handled everything with professionalism, understanding, and kindness.
He clearly explained the return process, stayed in touch, and kept me updated every step of the way once I sent the watch back. Communication was prompt, reassuring, and transparent throughout, which made the whole experience smooth and stress-free.
It’s rare to come across customer support that feels this personal and considerate. Eli made what could have been a difficult situation feel easy and well managed. I’m genuinely grateful for the way everything was handled and wouldn’t hesitate to recommend The Watches Men based on this level of service alone.
Thank you again, Eli. Truly appreciated.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra The Watches Men
Thank you so much for your incredibly kind words, Keshav! 🌟 It means a great deal to us to know that even in a stressful situation, you felt supported and well looked after. Reviews like this are a true reminder of why we love what we do. We hope to have the pleasure of serving you again in the future!
— The Watches Men Team
Excellent product & service
Great brand and the watch ticked all the boxes and not to mention fast delivery..thank you
24. april 2025
Besvarelse fra The Watches Men
Thank you, Eve! 🌟 We're so glad the watch reached you quickly. It's always wonderful to hear feedback like this. We hope to see you again soon!
— The Watches Men Team
Super fast shipping to Australia…
Super fast shipping to Australia beautiful watch very happy thank you I highly recommend !!
29. januar 2026
Besvarelse fra The Watches Men
Thank you so much, Jacinta! 🌟 We're thrilled to hear your watch arrived so quickly and that you're loving it. Your kind words and recommendation mean the world to us. We hope to see you again soon!
— The Watches Men Team
Besvarelse fra The Watches Men
Thank you so much for your lovely review. We are really happy to hear the Michael Kors watch was a perfect gift for your mum. We truly appreciate your support and hope to see you again soon. ❤️
-The Watches Men
Besvarelse fra The Watches Men
Thank you for your great feedback, Anthony. We are glad to hear you had a smooth experience. At The Watches Men, we always aim to provide a reliable website, quality watches, and excellent customer service. We truly appreciate your support and look forward to serving you again.
Very poor experience from them as I…
Very poor experience from them as I bought a watch and leather was all peeled off from the watch and looks like used.
Customer service is very bad as well
26. januar 2026
Besvarelse fra The Watches Men
Hi Nitish,
We’re sorry to hear about your experience.
After you contacted us, we immediately offered to resolve the issue by sending a replacement strap at no cost, which was declined.
You then requested a full refund, which we agreed to and confirmed via email along with the return details.
We are currently awaiting the watch to be sent back so we can complete the refund and fully resolve this matter.
The Watches Men Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.