We're new to saunas but thought using a local supplier would help both the local economy and we'd get a more personalised service. Trying to get answers to our questions in a timely manner or quotes... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Tub Company are extremely good in all aspects of what they do. Friendly, knowledgeable, passionate and attentive to name a few things. They went above and beyond my expectations to help which in t... Se mere
I recently had the pleasure of dealing with The Tub Company, and they've been excellent overall. From the initial consultation to the purchase and installation of our tub, the team was professional, k... Se mere
Virksomheden har svaret
Love our hot tub - Richard and his team were amazing, from initial site visits, always keeping us updated to final delivery. Ours wasn’t a straight forward site and we couldn’t be more pleased with th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At The Tub Company, we specialise in helping people create the perfect home wellness experience. With over 20 years of experience, we’ve built a trusted reputation for expert advice, quality products, and friendly, reliable service. Our large showroom in Sudbury, Suffolk showcases a wide range of hot tubs and swim spas — with the option to wet test before you buy. Whether you're looking for hydrotherapy, relaxation, or family fun, we’ll help you find the right model to suit your lifestyle and budget. From consultation to installation and ongoing maintenance, everything is handled in-house by our experienced technical team — ensuring high standards and peace of mind at every step. Pop in for a chat or book a visit — we’d love to help you discover the benefits of owning a hot tub or swim spa.
Kontaktoplysninger
1B Addison Road, CO10 2YW, Sudbury, Storbritannien
- 01787370326
- sales@thetubcompany.co.uk
- thetubcompany.co.uk
4,1
God
681 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We had our new hot tub delivered in…
We had our new hot tub delivered in September 2022 and are delighted with the tub and service received now edited to after sales service is absolutely terrible had to contact another dealer up North to get our hot tub fixed !!!!
16. januar 2022
Besvarelse fra The Tub Company
We're sorry to hear you're disappointed with the after-sales service, especially after initially being happy with your hot tub and our support.
We did have an appointment scheduled to carry out the repair, but understand you chose to cancel it. Unfortunately, due to scheduling and workload, we couldn’t offer another appointment straight away, and you opted to contact another dealer instead.
We always advise against self-fitting electrical components for safety and warranty reasons — it’s our policy to have one of our trained engineers carry out any electrical repairs.
We’re genuinely sorry for any inconvenience caused, and we hope you're now fully enjoying your hot tub.
Excellent service as always
15. januar 2022
Fantastic service,over the moon with…
Fantastic service,over the moon with the tub,highly recommend the tub company 😊
11. januar 2022
They are a great team and were so
They are a great team and were so
helpful and knowledgeable when we bought our hot tub.
4. januar 2022
Could not get the money delivery off as…
Could not get the money delivery off as was not worried about next day delivery
1. januar 2022
It was a good delivery and installation…
It was a good delivery and installation experience.
Although unable to stay until completion of the process the hottub was sited as required ready to be filled.
A phone call in the evening gave some useful advice on dos and don't of operation and chemicals.
I think the supplied information on operating chemicals is a little confusing and hard follow so it might be better to have someone supervise getting started after filling up; the latter is the reason for 4 rather than 5 stars.
25. december 2021
The tub company are number one in what…
The tub company are number one in what they do 100% on it from day one we would highly recommend Richard from tub company from day 100% … five stars …
24. december 2021
First class service
First class service, very knowledgeable regarding the treatments needed for the hot tub.
7. december 2021
Don’t hesitate!
Brilliant service right from being in the showroom and having it installed!
We love our new hot tub, and would definitely recommend this company x
6. december 2021
Good company
6. december 2021
We are extremely happy with our hot…
We are extremely happy with our hot tub, fantastic service, the guys who installed it were great and made it all look very easy, would strongly recommend them to others
30. november 2021
Red Spa
Fantastic customer service / delivery staff.
Extremely happy with our hot tub and having such fabulous family time together.
Thank you so very much.
5 ✴️ rating.
29. november 2021
One happy tub owner.
29. november 2021
Good job all round
Good job all round. Installation engineers were polite and hot tub instruction given was clear and concise. Clean and tidy. Thank you
16. november 2021
Swim spa
Our red swim spa arrived a couple of weeks ago. The installation was tricky but the delivery team were very patient and careful ensuring all went well. The space we had prepared was only just big enough by the time the steps and the cover stand were attached at either end. It might be worth mentioning this in the preinstallation guidance.
We are already feeling the benefits of our purchase- a daily swim followed by a wonderful back massage. I have had problems with my knee for 18 months , worsened by exercise. At last I can do exercise without being in terrible pain and feel so much better after my daily 30 minutes in my mini paradise 😊
Thank you to Richard and Al for all of your help.
15. november 2021
Delivered on time.
Delivered on time.
We received our hot tub on the day stated and time they said it would be delivered, no dramas. Had it sited and filled up within 2.5 hours. A quick run through of the do's and don'ts and how to dose the tub. I would recommend the hot tub company on price and service.
15. november 2021
Dette er Trustpilot
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