The Trade Centre Wales - Cardiff North Anmeldelser 

Great customer service from Matthew

Amazing all around customer services and super helpful. A smooth and great experience. Even managed to bag myself a web special

The customer care is very welcoming,
I drove home after part exchanging vehicles happy and clear with all inFormation.
Thank you trade center

Excellent service from start to finish, this was one of the Web specials which was great.

I bought a car at TCW the salesmanship and service was second to none the salesman didn’t pressurise us and helped us with all we asked for and the after sales was just the same. We picked up the car this evening and Catrin was excellent with all the finishing touches. First class thank you all for the help you gave.

Tia and Ross were very helpful and the service was straight forward.

Great , fast serviced

Great customer service, excellent knowledge and advice! Made the whole buying experience easy and simple. Highly recommend

Great customer experience with Megan and Josh - talked me through everything while doing a HP finance for the first time would recommend

Tia at the Abercynon branch was very professional, honest and kind with the whole process. Clearly very good at her job and very informative for a successful purchase. Would highly recommend.

meg was fantastic, any question i had and worries, 10/10 couldn’t of asked for anyone better to help me through the process.

I went on Sunday (16.08) to see the web exclusive deals with £3000 off. There was only one available and it was perfect for what I needed.

Staff were friendly, knowledgable and showed me everything I needed. Took the car away same day!

Didnt have my first choice car. Due to an issue. Great transparency on what the issue was. Gave me the exact deal on another car. Absolutely brilliant.

And very happy with the car i walked away with.

Matthew was great, made the experience swift and easy, very professional and a nice guy

Great experience from the time I walked in the door, til the time I took my car away. Amazing how you can drive away same day. Dan, Mia and Libby were great, and I thank them and wish them all the best!

Paid a visit to abercynon branch for my wife to buy a car.
I went with her to offer advice on her choice.
On entering we met wayne who explained the "Deal Process" with labels on the car.
We also met Dean, who i believe is the floor manager (or equivalent) who we have had many pleasant dealings with over the years as this was our 6th visit/purchase.
So after our interaction with Wayne and agreed that we would take photo's of the cars and then come back to him with what we were interested in.
i had the feeling we were being followed by Wayne, almost felt like we were being stalked as every time i turned around he was there.
After being followed around outside, we came across a few cars that peaked our interest, we started one of the cars and there was an anomaly with that car that i didn't like and told Wayne that we were going to look around further to see something we liked, but he tried to push us towards a car that we at that point discounted, it was almost like he was more concerned about making a sale compared to US making the right purchase.
At this point i walked away stating to my wife that this guy was now "Pi**ing Me Off", i then spoke to the nice guy "Dean" and told him of my concerns over Wayne and this point we were left alone to carry on with our viewing, but he was still there but not as close as previously. At this point my wife came to a decision and drew the attention of Wayne/Dean to look further in to the car we chose.
So for some reason Wayne still insisted on speaking to me, even tho i told him on numerous occasions that my wife was the "Purchaser" and not me and i was there to advise, i think after about the 6th time of telling him, he got the message, personally to me i felt like he was being sexist in having to deal with a Female and being very disrespectful towards her.
After completing the paperwork we went to the finance department to sort out the finances of the car, we met a pleasant young lady, nikki, who went thru everything, went thru the sales patter for aftercare to which we politely declined, and her demeanor completely changed then she had the cheek to question us on our decision, if someone says "NO" then that is our right to and don't expect to questioned on our decisions, a lot of factors go in to that decision and i don't feel we have to answer to someone else.
Our final department visit was to collections, who we got to me Dom, nice guy, cheeky chappy and down to earth, went thru the final process and took my wife out to her new purchase and made the end to our experience very pleasant.

Mathew was very helpful in getting me the car today

Great customer service from start to finish, Steve the sales man was very helpful and answered all our Questions and Meg and Jack were also very helpful in finalising the sale. So overall a great experience