Can't knock the lads behind the scenes at The Terrace making it all happen! Great quality products and fantastic service as standard. Banter with the customers on social media is always top-notch too.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered ALAW mug, delivered within a couple of days, well packaged, good quality mug. Have bought several different items, T shirts, hats and mugs previously, will purchase from here again.
Ordered items via a Facebook advert that guarenteed delivery before Christmas just over a week before Xmas….. Today is the 5th of January and they have just arrived. Items are lovely but don’t... Se mere
Virksomheden har svaret
Carl and the team at Terrace really have gone above and beyond for the fans of Morecambe FC. The replica football kits are top quality with bespoke designs that represent the town and people. The mer... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The Terrace Store - providing the best merchandise for football fans
Kontaktoplysninger
Storbritannien
- theterracestore.com
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awful company , avoid if you can
It's 2021 and everybody is connected to email 24/7 but don't expect the terrace store to keep you informed of delays .
Great looking products ,only problem is you'll struggle to get them within a reasonable timeframe 2 weeks after ordering I contacted them to chase up the order, to be told they have machine problems.
They also won't respond to enquires until 10 working days after and order .
They didn't think to contact me to let me know it's been delayed . The emails show they really don't care about customer service . " We will do our best to chase up the order" " we are just as disappointed as you "
Such a shame as they have some great products and was going to recommend but avoid guys ,not worth the stress and disappointment.
Paid nearly £20 for a Newcastle United…
Paid nearly £20 for a Newcastle United phone case for my brand new iPhone. The case doesn’t even protect the phone, leaving the top, side and bottom of your device vulnerable to scratches and cracks.
What a waste of money
I’m so glad I found the Terrace Store!
I’m so glad I found the Terrace Store! I ordered a personalised retro kit mug, a GOAT framed print and a bar blade. All items arrived on time, and were packaged well. In particular, the quality of the framed print, was very good. I’m 100% going to order from here again!
Order a Plymouth argyle towel took…
Order a Plymouth argyle towel took nearly 3 weeks which it doesn’t state on their website, incorrect design arrived! Nearly 2 months later have received a refund and promised of correct towel to be sent ASAP ! ......... package arrived and incorrect design again!!!! ...... what are these people playing at!!! Towel well overpriced so thin
Had an issue with a resent order
Had an issue with a resent order, sent an e mail. They responded promptly and a replacement already being sent out. Great to have responded so quickly and resolve the issue.
Quality design all my Newcastle stuff…
Quality design all my Newcastle stuff looks great and delivered really fast
Wouldnt even give this company a one…
Wouldnt even give this company a one star,
Don’t buy anything from the terrace store take payment and don’t send out goods, no way of contacting them
Joke
Face masks
Used the terrace a few times and it's fantastic, goods sent as said, excellent products. Pre ordered 4 face masks but unfortunately only 2 arrived, emailed the help dept and lol and behold my two missing masks were ith me next day. Really delighted with the masks and the service, especially the turn around on the mistake. This company is highly recommended on both product quality and quality service, will use this company without hesitation in the future.
Super designs and quality
Super designs and quality and customer service above and beyond my expectations. Will be recommending to friends .
Couldn't ask for a better service.
Couldn't ask for a better service.. I wanted to get a cover for my phone but my model wants on the list.. left them a little suggestions and I got an email back a day later saying they did have it and we could do a manual order for it.. happy days
By the fans for the fans!
Quality products by the fans, for the fans! Made a mistake on my order and the problem was rectified within 2 emails, great service!
Quality products and service
The best football lifestyle brand
A brand which takes genuine care and interest into what it’s customers are feeling is a rare thing to find now. Good quality products and reasonable prices too.
Fabulous products and great quality
Fabulous products and great quality, would recommend anyone to buy from here. Staff so helpful as well. Keep up the good work guys!
From danowl
DO NOT ORDER FROM THIS COMPANY. better of making it yourself or ordering from amazon
DO NOT ORDER FROM THIS COMPANY! I ordered 2 pint glasses for my dad. It arrived after 12 days hugely missing my dads birthday (before you reply I know corona) When I say the smallest sh#ttest etching they even missed a few letters on the badge would of been better off carving it myself with a knife. What a sorry excuse for a company. And for the record social distancing is not an reason to quadruple delivery times I just the other day shipped a pair of jeans across the country to Devon and they arrived next day.. ORDER OF AMAZON they have better glasses at better prices.
Refreshing
I can’t praise theterracestore.com highly enough for the range and quality of products on offer.
I have bought mugs, coasters, blankets and retro shirts and have been especially impressed with the quality of the retro shirts.
The company have been great to deal with and overall, I’m grateful that they are trading.
I look forward to buying from them again!
Very Satisfied Customer
Great Service and Communication. Quality of Argyle Face Coverings Excellent.
Top quality always
The lads are always pleasant, supportive and their products are top quality. They go above and beyond and are a pleasure to know. They're always welcoming and willing to support where they can not to mention all their charity work too! Absolutely delighted to be a part of the Terrace family
TWITTER COMP WIN
I was lucky enough to win 3 x LUFC coasters in a Twitter comp The Terrace were running. Winner was announced Thurs evening & they were with me by Monday.
Superb designs & an excellent quality product. I will definitely be ordering more in the future.
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