Customer Service is practically non-existent .. BEWARE - make sure you know the expiry date on your package minutes cos they don’t remind you and takes a ton of effort and a wrangle to get them bac... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I visit the Lincoln branch on a regular basis and the shop and Sunbeds are always spotless and well stocked with cleaning supplies, wipes and eye stickers. The girls there are always welcoming and alw... Se mere
Virksomheden har svaret
First visit to the Manchester shop and greeted by the lovely Susie, who explained everything and made me feel welcome. Great beds and reasonable pricing😁
Virksomheden har svaret
Just Visited Tanning Shop for a tanning session and Marilena was absolutely amazing. He helped me choose the best bed that was suitable for me taking in consideration i haven been for a while. She... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Welcome to the Tanning Shop, the home of innovative tanning equipment and safe tanning solutions. Established in the 1990’s, the Tanning Shop was built on a solid foundation of tanning knowledge and a 100% commitment to providing the highest levels of customer service, whether you choose UV or Sunless tanning we are here to assist you. A visit to the Tanning Shop is not just about a tanning session; it is about having a fantastic experience, promoting well-being, looking good and feeling great!
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Had a few sessions on the beds here
Had a few sessions on the beds here, unfortunately not all good, while on a stand up the ‘music’ wasn’t at all music apparently the fan must of been damadged and I had 8 minutes of loud horrendous rattling, I think I must of spoke with the manageress as she was lovely ( hopefully the noise was sorted immediately)
Another time I asked for help as the bed came on too early and I couldn’t then correct it, no one came up for around 7/8 minutes so I was hanging around waiting, it must of been busy downstairs or something.
I phoned tonight at 21.40 to confirm if I turned up in 5 mins could I get in for a 6/8 minute bed but apparently the floors had already been mopped and ‘they don’t get paid after 10’ so not really.

Besvarelse fra The Tanning Shop
Alisha at your Billericay branch is…
Alisha at your Billericay branch is amazing.
She is always there, so I'm assuming she is the Manager.
She works so hard and is always happy and kind and so beautiful.
Such a breath of fresh air. I appreciate her lots.

Besvarelse fra The Tanning Shop
Disappointing pricing strategy …
Disappointing pricing strategy Why has The Tanning Shop withdrawn their spraytan packages? This is very disappointing and poor customer service, risking loss of customer loyalty.

Besvarelse fra The Tanning Shop
Love this salon!! Always clean and friendly
I have been a regular customer for two years at the Finchley Road salon. I just wanted to show appreciation to two ladies who work there Erica and Kayleigh they are always so welcoming and friendly, they go above and beyond! Truly lovely ladies! Sadly I have to relocate to another branch. Please make sure they both get the recognition they deserve. Thanks again
Harriet :)

Besvarelse fra The Tanning Shop
I visited on the Rugby Store on…
I visited the Rugby Store on Wednesday for a walk in session as I haven’t been on a sunbed in a while & I had totally forgot how to use them.
The lady on reception (Becca) was lovely, really smiley, helpful and chatty & had a lovely energy.
She helped talk me through each bed and how to use them and guided me well, I also brought a cream with her advice and help on deciding what was best for me.
5 stars 🌟 amazing customer service, very clean and tidy shop and lovely staff.

Besvarelse fra The Tanning Shop
Lise and Megan are fantastic ladies.
I use the tanning shop Pendeford Wolverhampton. Lisa and Megan are always helpful and friendly and a visit just to see them makes my day. Fabulous customer service and genuine people too. Cannot speak highly enough of the place!

Besvarelse fra The Tanning Shop
I use the hednesford branch
I use the hednesford branch,
And all the staff are amazing, very friendly and welcoming, always very helpful! And the place is always very clean :)

Besvarelse fra The Tanning Shop
Megan and Natalie are amazing!
I visit the Crystal Peaks branch, as it’s the best tanning shop in Sheffield. Clean, great equipment and easy access. I’m always impressed with Natalie’s customer service, she always makes you feel very welcome. I have also received outstanding customer service from Megan, she is very friendly, highly efficient, always going above and beyond for customers. 5 stars!!

Besvarelse fra The Tanning Shop
Tanning Shop Kingston disappointing.
Tanning Shop, Kingston Upon Thames, used to be my regular until the machines always had faults - tubes broken, face bulbs broken - and I got fed up with just being offered more minutes on my next visit.
Went back this week as I was nearby.
The uninterested receptionist hardly looked up and told me the room number. Room was so cramped, it was a squeeze to get into the standup machine.

Besvarelse fra The Tanning Shop
I have been going to Enfield branch for…
I have been going to Enfield branch for pass 1 1/2 year. And I have seen quite a. Few staff change very often.
To day I had booking for 11.00 O'clock appointment. What a welcome and service never had like it before on 11/2 year I have been going. Meghan done a very good service as I entre in side the shop. I booked 20 min standing sold me the cream, when I went to my both was very clean, with paper on floor, and wipes. Very excellent service by Meghqn.

Besvarelse fra The Tanning Shop
The Tanning shop on Pendeford Avenue is…
The Tanning shop on Pendeford Avenue is fabulous and most importantly clean. I particularly like the jewel beds as they are powerfull but cool. Customer service is always on point and you always welcome!…. Plus it’s fun with seasonal offers and fun celebrations. Can’t fault the place! Em

Besvarelse fra The Tanning Shop

Besvarelse fra The Tanning Shop
Leamington Spa branch = FAB!!
I've been using The Tanning Shop for years but after moving to the area recently have become a regular visitor here.
The whole shop is always spotlessly clean and the tanning rooms well stocked with everything you could need (love the music too!)
Lesley and all the other staff are absolutely lovely and could not be any more helpful. They really go out of their way for their customers: you're always greeted with a friendly face and they always have time for a chat.
The only problem I've had was in the Bond Street shop where I discovered my minutes weren't valid as the prices are higher there. (I checked the T&Cs later and that is mentioned, so it's my mistake for not reading them fully!)
It just would have been helpful if there was a way to, say, pay just the difference or deduct extra minutes from your account, so you can switch between shops. The guy who served me was lovely and explained that you can convert your minutes but it all sounded very complicated - I was pushed for time and there was already a massive queue behind me - so I paid the full price. It was just a bit annoying when I had stacks of minutes.

Besvarelse fra The Tanning Shop
❌❌❌❌
I’m absolutely shocked with my experience at The Tanning Shop in Colindale. The ‘bin’ in the room was just a bucket left on the floor and it was filthy. After using their sunbeds, I have caught RINGWORM! I’ve never ever caught anything before despite using sunbeds consistently for over three years elsewhere. Cleanliness and hygiene should literally be a top priority in a place like this, and it is clearly not

Besvarelse fra The Tanning Shop
Wolverhampton , Pendeford ave
I’ve been using the tanning shop for about 6 months now. I hadn’t used a sunbed for 18 years so was really sceptical and worried. However I plucked up the courage to call in and have a session. I was greeted by the lovely Lisa who reassured me , she gave me great advice on the beds and what creams to use and buy.
The beds are always spotlessly clean .
Lisa is so welcoming always got a smile on her face, her bubbly personality makes every visit enjoyable. She goes above and beyond to fit me in when I haven’t booked . Lisa is a credit to the shop!
All staff are friendly and professional
Highly recommend.

Besvarelse fra The Tanning Shop
I came into Enfield town shop today I…
I came into Enfield town shop today I would just like to say what a lovely member of staff you have today her name was molly a true credit to your company friendly helpful and was so polite Thankyou very much and I’ll definitely be coming back Thankyou

Besvarelse fra The Tanning Shop
Sally, pride of Holborn branch
Great service by a lovely lady Sally. Always laughing. Works very hard to keep the pristine upkeep of the branch. Always a smile on her face and happy to help with ani query.

Besvarelse fra The Tanning Shop
Staff scamming customers
Stop by today for a tanning session at the forum in Lincoln. The sun bed wouldn't turn on. Had to call reception 3 times after the third time I was totally frustrated got dressed and quitted the session. Back at the reception I asked for a refund thinking was fair as I did not get the service I had paid for it. The receptionist was down rude unprofessional and refused to give a refund. So I left the tanning shop feeling confused and shocked that I literally been scammed to my face in broad day light and there was nothing I could do about it. I have been a customer for years and never ever I had a problem with the previews team.

Besvarelse fra The Tanning Shop
Fantastic…
I’ve been using the red light therapy bed since February
It has been the most beneficial therapy I have ever used
It improves well being aches and pains skin nails all in all it is great
The staff at the at the Hednesford branch are fantastic first class professional group of people
Thank you for looking after me

Besvarelse fra The Tanning Shop
Sun Angels of Harrow…..For the last 7 year I have use the…
For the last 7 year I have use the tanning shop around the Hammersmith area and after a while I felt disappointed due to the increase in price and didn’t seem to keep my desired colour dispite having 3 14 minute sessions a week. I moved to Harrow 2 years ago and have used this branch here on a regular basis. The beds are well maintained and retubed regularly so a maximum strength in UV is constant week after week. The staff at Harrow are the friendliest bunch of people I have met welcoming you with perl white smile and golden skin is not only a friendly welcome but great advertising for the product you are about to buy. The staff are completely clued up when it comes to tanning advice with a wide range of tanning beds both standup and and lie down. Their products and lotions are not badly priced and you can try a lotion for less than £5 using a sachet before buying a bottle. They have amazing value tanning packages that are easily affordable for everyone with minutes costing as little as 0.85p a minute on some beds. I myself am a blue light card holder and with that is a amazing discount and a package of 100 minutes is a bargain at a price of £66 that alone is enough to keep my rolling back every other day to have 18minutes under the electric beach having a top up and a Power Nap at the same time. I honestly can’t fault the Harrow branch and their team of welcoming team as I can now use the tanning shop again but this time spending less and and gaining a darker and deeper healthy glow once more and I feel and look great. Thanks guys you are literally the Sun Angels of Harrow

Besvarelse fra The Tanning Shop
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







