Bought two of these on offer before Xmas 2025 as we had one a years ago and it was breaking. One arrived within 2 days the other took over a month and any emails to chase wouldn’t go through. Company... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This tool is everything! I can't recommend it enough.Easy to use sade and works great,high quality camera helps to pick up the tiny bits, it gives clear image on the app,which makes the cleaning proce... Se mere
We’ve had a smart bud ear device for many years now and I’ve recommended it to anyone who will listen since! We noticed my partner had a huge blockage which must of been causing his hearing difficul... Se mere
I bought this product at the beginning of the year after being fed up of using basic every products. I was sceptical before purchasing this product as I hadn't seen or used anything like this. Onc... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
#1 At-Home Ear Cleaner
Kontaktoplysninger
Storbritannien
- support@thesmartbud.com
- thesmartbud.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered replacement ear tips in July…
Ordered replacement ear tips in July and they never arrived. No response from Smartbud despite numerous messages. Totally ignored and out of pocket. Wouldn’t not recommend.
Do not use you may not get yor order or your money back
Ordered some new tips on 16th August. They haven't arrived still and no response to my attempts to contact them.
Really useful tool
Really useful tool! The camera is great and the tips are replaceable so it will last a long time.
Reputable company now non existent
Were a really reputable company and good service but this time round has been a nightmare. Ordered, paid extra for quicker delivery and 3 weeks later no order, order status says confirmed and as a result raised with bank due to no product and out of pocket.
Disappointing and no apparent reason why they no longer respond to queries and emails.
Scam !!!
I've still not received my product which i ordered 5 weeks ago, emailed but no response. Scammed i reckon.
Ordered 4 months ago, never received it
Ordered 4 months ago. Immediately told there was stock stuck at customs.
2 weeks no progress
after 6 weeks no contact, raised issue via my bank.
Website was down during this period too.
Can only assume there was never any intention to deliver. And they are hoping people don't bother to question it.
Likely a huge scam
Stopped working
Was a great product for a few months then stopped working.
I don't have the item
I don't have the item. Ordered it ages ago. I then get an email informing me they don't have any in stock. So I have no idea when the item will turn up.
Product not received
Nearly a month after placing my order, I still haven’t received my product. Hastened by email multiple times without a response. I’m now letting my bank manage via charge back. Order number #13214775.
Please please do not use this company.
Please please do not use this company.
I ordered on the 16th August, almost a month later no order, no response to 4 emails and no phone number to call!
Will be reporting them to trading standards and will be doing a chargeback.
Do not buy from this company.
Have not received my order and no replies from the emails ive sent. Not good enough. I've ordered from them before and had no issue but this time just had an order confirmed email last monday and then nothing further like other reviews are saying. I would now like a refund but they don't make it clear on the website how to do it.
Still not delivered
Still not delivered, one month after ordering. No answer to my requests for an update or refund
didnt buy check your records waited one…
didnt buy check your records waited one month for refund after sending emails to different areas so no thanx smartbud dont think you can improve
I still haven’t received my order
I still haven’t received my order , but I was informed you were out of stock, so hopefully they will be with me soon .
Don't expect to receive your items
I have ordered from this company before.
Tomorrow I will have been waiting 4 weeks for a product which was supposed to have been delivered within 24 hours. They've ignored emails, despite receiving an automated email saying someone would respond within 24 hours.
I will never order from this company again, especially after reading numerous other reviews saying similar!
Really useful
Really useful. I'm happy with my purchase
I will be ordering again
I love it
I love it! Can really get your ears clean and see bits that usually you’d miss!
its was amazing best product every i…
its was amazing best product every i buy ;)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








