I ordered a leather paint and primer for my chair, I accidentally put the wrong house number, 39 instead of 30, I’d paid and was panicking, I sent them an e mail and they immediately corrected it at t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely amazing product! I bought the Ultimate Leather Cleaner and Premium All in One Leather Colourant for my 14-year old car which has cream leather seats and they’ve come up like new. The col... Se mere
Virksomheden har svaret
Great quality product. I don't normally leave reviews but this was easy to use and results were outstanding. The leather on my drivers seat had some wear marks where cream had gone through to brown le... Se mere
Virksomheden har svaret
Website says free delivery but on receiving my email receipt, I noticed there was a substantial delivery fee. A week after ordering, I contacted them as there were no updates re delivery (contact had... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At The Scratch Doctor, we specialise in high-quality repair products designed to restore leather, fabric, suede, glass, wood and auto interiors. Whether you're looking to rejuvenate a worn out sofa or fix minor scratches on a vehicle, our innovative solutions empower DIY enthusiasts to save money and breathe new life into their belongings. As a UK based manufacturer and distributor, we pride ourselves on award winning products and our dedicated customer service team who are always ready to assist you with any queries. Our mission is to provide you with the tools and support you need to tackle any repair project confidently. Join countless satisfied customers who have turned to The Scratch Doctor for their repair needs.
Kontaktoplysninger
The Scratch Doctor, Brinwell Road, FY4 4QU, Blackpool, Storbritannien
- 01253 584 137
- sales@thescratchdoctor.co.uk
- thescratchdoctor.co.uk
4,2
God
842 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra The Scratch Doctor
Thank you for your kind review :)
Besvarelse fra The Scratch Doctor
Thank you for your kind review :)
Great service great product
28. januar 2025
Besvarelse fra The Scratch Doctor
Thank you so much for your kind review :)
Great stuff
This is the second bottle I’ve received, makes a tremendous difference to my settees and goes a long way.
20. januar 2025
Besvarelse fra The Scratch Doctor
Thank you so much for your kind review :)
Besvarelse fra The Scratch Doctor
We are very sorry you appear to have had an issue with this product but please refrain from using defamatory remarks. Our products and company is NOT a scam. All of our products work incredibly well when all instructions are followed. If you would like some assistance please email us at sales@thescrathdoctor.co.uk.
Very good product doe's what it says on…
Very good product doe's what it says on the tin
26. januar 2025
Besvarelse fra The Scratch Doctor
Thank you so much for your kind review :)
Besvarelse fra The Scratch Doctor
Thank you so much for your kind review :)
The white leather restoration polish…
The white leather restoration polish reacted with the tin it was dispatched in and within three days of opening was contaminated with rust, rendering it useless. Very disappointed.
24. januar 2025
Besvarelse fra The Scratch Doctor
Hi Peter, I'm sorry to hear that your item was received in such a condition. Can you please drop the team an email to: sales@thescratchdoctor.co.uk and we'll be able to assist you further.
Much loved footstool
Restored a scarlet leather footstool brilliantly. It’s now useable again.
22. januar 2025
Besvarelse fra The Scratch Doctor
We truly appreciate your kind words! It's great to know you're satisfied with our product. Please don't hesitate to reach out if you need anything further!
Besvarelse fra The Scratch Doctor
We truly appreciate your kind words! It's great to know you're satisfied with our product. Please don't hesitate to reach out if you need anything further!
Brilliant work so well
20. januar 2025
Besvarelse fra The Scratch Doctor
Thank you so much for your positive feedback! We're thrilled to hear you're enjoying our product. If you ever need anything, we're always here to help!
Unbelievable service at Scratch Doctor…
Unbelievable service at Scratch Doctor brilliant advice given, searched through lots of swatches to get the perfect colour to restore my precious Dr Martens
31. januar 2025
Uopfordret anmeldelse
Besvarelse fra The Scratch Doctor
Thank you for your kind words! We're glad to hear you're happy with our product.
Was not suitable for the scratches I…
Was not suitable for the scratches I tried to remove
20. januar 2025
Besvarelse fra The Scratch Doctor
Hi Janice,
Sorry to hear that our product hasn't matched your expectations. We'll be in touch via email to assist you further.
Very happy with my order good quality
18. januar 2025
Besvarelse fra The Scratch Doctor
Thank you for your kind review, we're glad you've enjoyed our products
Highly, highly recommend it
I was planning on recovering my ottoman/coffee table but thought I’d give the paint a try… and I’m delighted that I did because it’s bloody brilliant. You can still see the grain in the leather. It still feels totally normal and it’s a fraction of what it would’ve cost me to have it recovered. Can’t recommend it enough!
8. januar 2025
Besvarelse fra The Scratch Doctor
Thank you for your kind words! We're glad to hear you're happy with our product. If there's anything we can do to assist you in the future, please don't hesitate to reach out.
Excellent product & excellent customer…
Excellent product & excellent customer service.
Dye works great, although, you do need quite a few coats. I got a 500ml bottle to cover a large footstool. The footstool was light brown & I dyed it dark brown. Still have a little left in the bottle, so great to keep for any future nicks!
Also, as I need the footstool to be even darker, I ordered a 100ml black dye to mix with the dark brown I have left. I didn't receive it, so I e-mailed Scratchdoctor who kindly shipped out a new one, which I received very quickly.
Thank you so much !!!!
6. januar 2025
Besvarelse fra The Scratch Doctor
Thank you for your kind words! We're glad to hear you're happy with our product. We can only apologise for the mix-up with the 100ml. If there's anything we can do to assist you in the future, please don't hesitate to reach out.
Great kit, simple application
Great kit, I wasn’t sure things would work out as the wear on my car leather seat was pretty bad in one area. Could be happier with the result. Followed the directions, used glue, filler and then paint. Excellent and loads left should I need it again.
8. januar 2025
Besvarelse fra The Scratch Doctor
Thank you for your kind words! We're glad to hear you're happy with our product. If there's anything we can do to assist you in the future, please don't hesitate to reach out.
Besvarelse fra The Scratch Doctor
Thank you for your kind words! We're glad to hear you're happy with our product.
First time ordered and was going to use…
First time ordered and was going to use to repair small tear in car seat before selling the car, unfortunately my seats were red and they sent me white so was never used
4. januar 2025
Besvarelse fra The Scratch Doctor
Hi Nigel,
I'm sorry to hear that you've received the wrong item in error. Can you please email the team at: sales@thescratchdoctor.co.uk and we'll be able to assist you further.
You always despatch quickly
You always despatch quickly. Thank you.
I struggled to open the product. Would it be possible to use a screw top jar? The tin (like a shoe polish tin) is very difficult to open safely when the product is liquid.
(Thanks for contacting me so quickly after I posted my review).
31. december 2024
Besvarelse fra The Scratch Doctor
Hi Christine,
I'm sorry to hear that you've received had issues opening one of our tins. Can you please email the team at: sales@thescratchdoctor.co.uk and we'll be able to assist you further.
Dette er Trustpilot
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