The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Zaheen is a perfect staff helped me find the best recommendation of perfumes and guided me step by step of each perfume i really loved it. Coming back soon
Virksomheden har svaret
Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)
Virksomheden har svaret
Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Parfumeri
- Leverandør af skønhedsprodukter
- Kosmetik- og parfumeleverandør
- Kosmetikforretning
- Leverandør af smags- og aromastoffer
- Hårproduktbutik
Skrevet af virksomheden
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktoplysninger
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Storbritannien
5,0
Fremragende
272 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Aurora was the most helpful sales…
Aurora was the most helpful sales assistant. She really took her time with ne and because of this I ended up spending more than originally planned. Aurora is an asset to your company! Thank you
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I wandered in to the shop after a hard…
I wandered in to the shop after a hard day and decided to treat myself to my favourite perfume, Callie was so polite unprofessional and approached me in a very gentle way and was so attentive to me. She let me know about an amazing discount on my perfume, so I went ahead and bought it at the checkout desk. I was willing to sign up and I mentioned that my birthday was next week the manager, Kes was close by and he overheard that my birthday was next week and he gave me a full set of Orabella perfume samples for my birthday. I just thought it was such a nice and friendly touch and I even said I was so happy I didn’t go into boots because you don’t get that kind of service. Thanks so much Callie and Kes for brightening my day and making me feel special!
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kush was very nice and welcoming
Kush was very nice and welcoming. She helped me pick out a beautiful gift for my aunt.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick and easy service
Quick and easy service. Cara and aurora were friendly and showed me some neat offers
23. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Callie from the St James branch is a…
Callie from the St James branch is a credit to he company. Came in for my mum trying to find a new perfume for her and Callie advised what her favourite one was and how there was alternatives. She advised me to try a few and thanks to her advise in grabbed Balmain.
Perfect customer service and inviting staff
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by cara
I was served by cara today, and not for the first time.
The couple times i have been here I've been lucky to have been served by her, amazing customer service every time in helping and assisting with whats best for me and being very knowledgeable in her work. Would highly recommend
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aurora was so helpful and kind
Aurora was so helpful and kind! Knew how to beautifully describe scents and helped me pick the perfect summer scent. Thank you!
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today i was served by Jamie
Today i was served by Jamie she was incredibly nice and helpful, i wasn’t sure what to get and she took me round and let me smell all the fragrances i could, but jamie was absolutely amazing if the perfume shop ever read this they need to give her a raise cause the service she provided was exceptional. Very Happy
23. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kes was great!
Kes was wonderful, super knowledgable and helpful and I will definitely be coming back if/when I need any more suggestions!
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
I had gone to the perfume shop on my recent visit to St james to get a perfume for my partner’s mom. I don’t know much about perfumes myself and when it comes to gifting it for others I’m pretty bad too. Callie CP helped me out throughout the entirety of my shopping experience and helped me go through 4-5 different scents just to get an idea of what I liked and what I was looking for. She was very fun and helped me with every little thing. The gift wrapping was also very lovely. I will definitely visit again if I ever have to get perfumes.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely lovely service from Cara at…
Absolutely lovely service from Cara at The Perfume Shop. She was friendly, patient, and really helpful when choosing a fragrance. I picked up YSL MYSLF and had a great experience from start to finish. The store felt welcoming, and the customer service made the purchase even better. Definitely recommend visiting if you’re looking for a new perfume or a gift!
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Callie was absolutely fantastic
Callie was absolutely fantastic, she helped me find what I need and suggested a few good ranges I didn't know existed. Thank you so much.
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks Callie!
The staff were great and really friendly, Callie in particular has helped me on multiple occasions to choose perfumes and is clearly very knowledgeable about scents. Thanks Callie!
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Callie,Very good customer service
Callie,Very good customer service, polite, helpful and kind
She really knows how to do customer service and she assist me Very well.
Thank you Callie
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zoee
Amazing experience at The Perfume Shop! The staff were very friendly and helpful.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paul was really helpful with my shopping experience
Paul was really helpful with my shopping experience. Even though I was in a dilemma, he was patient and proactive, also stepped back giving room for me to contemplate.
When I was ready to make a decision he made me feel good about it. I walked in the shop not knowing if I'll find what I'm after or if I was going to eventually buy it.
At the end I got the perfume I wanted and I left the shop happy. He is a great salesman.
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cara was so helpful today
Cara was so helpful today. I had no idea which perfume to try as l have had the same one for 20 years. She spent time explaining the different products and guiding me thought the perfumes. Ended up spending almost £100 for a bottle but lm sure it will be the right choice and will be back when this bottle is empty 🙏
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paul was great
Paul was great, he let me sample many different perfumes all while keeping my budget in mind, first class customer service
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Truly lovely shopping experience and a…
Truly lovely shopping experience and a great selection. I got a great deal and Anika and Janice were extremely friendly and helpful. !
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Came in to by some aftershave and was assisted by Zoe. She was very helpful and super friendly, great representation of the store.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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