The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Se mere
Virksomheden har svaret
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Se mere
Virksomheden har svaret
Zaheen is a perfect staff helped me find the best recommendation of perfumes and guided me step by step of each perfume i really loved it. Coming back soon
Virksomheden har svaret
Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)
Virksomheden har svaret
Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Se mere
Virksomheden har svaret
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Storbritannien
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent price for the Muse Estee Lauder perfume and was delivered on time the next day
Excellent service 👌

Besvarelse fra The Perfume Shop - Edinburgh St James 360
The staff is amazing and the service is 10 out 10 .

Besvarelse fra The Perfume Shop - Edinburgh St James 360
Due to lack of an experience at perfume field, all my queries were solved thanks to Emma & Paul.

Besvarelse fra The Perfume Shop - Edinburgh St James 360
Aurora was exceptionally knowledgeable, kind and helpful.
Outstanding customer service.
Anika was very helpful on my second visit to the store.

Besvarelse fra The Perfume Shop - Edinburgh St James 360
It always been hard to choose the right perfume of my choice but the staff Paul in the perfume shop helped us to get us right perfume of our choice .Thank you for providing an excellent customer experience by being excellent at his job

Besvarelse fra The Perfume Shop - Edinburgh St James 360
Aurora was very helpful, she told me about the travel bottle available for a fill for free, which was perfect for my needs

Besvarelse fra The Perfume Shop - Edinburgh St James 360
The Lady called Kush was very professional and patient.I really had a nice shopping experience.

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Besvarelse fra The Perfume Shop - Edinburgh St James 360
Kush was very lovely! Shopped at this location multiple times in the past but never met her before. She recommended me a cologne for my partner and was very nice :)

Besvarelse fra The Perfume Shop - Edinburgh St James 360
It was absolutely great, staff was so nice and kept checking if everything was okay or if any assistance was needed.

Besvarelse fra The Perfume Shop - Edinburgh St James 360
Exceptional Service and Assistance from Zoe.

Besvarelse fra The Perfume Shop - Edinburgh St James 360
I had a wonderful experience at the perfume shop thanks to Callie. She was incredibly friendly, patient, and knowledgeable, taking the time to understand my preferences and recommend fragrances that suited me perfectly. Her professionalism and warm attitude made the shopping experience enjoyable and stress-free. It’s rare to receive such attentive customer service, and Callie truly went above and beyond. Thank you for all your help. I would definitely return and recommend this store because of the excellent service I received from Callie!

Besvarelse fra The Perfume Shop - Edinburgh St James 360
Excellent visit today at the Perfume shop in St James Quarter Edinburgh . Both Paul and Emma were very welcoming and very helpful, there assistance and answers to my questions were superb, both of them took time and helped me through my choices. Samples were provided to make the desired choice and I am delighted with them. Both Emma and Paul made my visit and the purchase very easy . Thanks to them for there help. 👍👍👍👍👍👍👍

Besvarelse fra The Perfume Shop - Edinburgh St James 360
Was greeted as I walked through the door and had some great help and chat with Paul. All round pleasant experience

Besvarelse fra The Perfume Shop - Edinburgh St James 360
Amazing customer service and support from Cara!🎉
All the staff were welcoming and friendly!
I’ll definitely want to go back there to shop again!👏🏾👏🏾

Besvarelse fra The Perfume Shop - Edinburgh St James 360
I thought this shop would be quite expensive . but after trying a couple of others who didn't have the perfume I wanted to smell we went in. not only did they have really good deals, but the salesperson who helped me (the best name ever, aurora), was extremely knowledgeable and went around the entire store finding things that met my scent profile to help me find the right perfume for me... great experience. they've got loads of good deals like perfume return bottles for a discount as well! definitely have a look

Besvarelse fra The Perfume Shop - Edinburgh St James 360
Kush was absolutely fantastic, really knowledgeable about all the products!! Really happy with my daughter's 18th birthday gift wrapped Prada, and my Montblancs. Thanks again!

Besvarelse fra The Perfume Shop - Edinburgh St James 360
I was assisted by Kush! Very efficient and quick. Excellent service.

Besvarelse fra The Perfume Shop - Edinburgh St James 360
Came into the shop not knowing what to get, auvova came over very helpful and patient made me smell all the different aftershaves till there was one I wanted

Besvarelse fra The Perfume Shop - Edinburgh St James 360
Aurora was the most helpful sales assistant. She really took her time with ne and because of this I ended up spending more than originally planned. Aurora is an asset to your company! Thank you

Besvarelse fra The Perfume Shop - Edinburgh St James 360
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