The Perfume Shop - Edinburgh St James 360 Anmeldelser 

272
TrustScore 5 ud af 5

5,0

Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Zaheen is a perfect staff helped me find the best recommendation of perfumes and guided me step by step of each perfume i really loved it. Coming back soon

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Parfumeri
  2. Leverandør af skønhedsprodukter
  3. Kosmetik- og parfumeleverandør
  4. Kosmetikforretning
  5. Leverandør af smags- og aromastoffer
  6. Hårproduktbutik

Skrevet af virksomheden

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktoplysninger

  • Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Storbritannien

5,0

Fremragende

TrustScore 5 ud af 5

272 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

5,0

Alle anmeldelser

(272)

35.765 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent price for the Muse Estee Lauder perfume and was delivered on time the next day
Excellent service 👌

5. juni 2026
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

The staff is amazing and the service is…

The staff is amazing and the service is 10 out 10 .

16. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Lovely Service

Due to lack of an experience at perfume field, all my queries were solved thanks to Emma & Paul.

16. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Outstanding customer service

Aurora was exceptionally knowledgeable, kind and helpful.
Outstanding customer service.
Anika was very helpful on my second visit to the store.

15. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

It always been hard to choose the right…

It always been hard to choose the right perfume of my choice but the staff Paul in the perfume shop helped us to get us right perfume of our choice .Thank you for providing an excellent customer experience by being excellent at his job

15. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Helpful and friendly

Aurora was very helpful, she told me about the travel bottle available for a fill for free, which was perfect for my needs

12. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

The Lady called Kush was very…

The Lady called Kush was very professional and patient.I really had a nice shopping experience.

12. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

My fave perfume!

My fave perfume!! Speedy delivery ❤️❤️

8. juni 2026
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Lovely Assistants

Kush was very lovely! Shopped at this location multiple times in the past but never met her before. She recommended me a cologne for my partner and was very nice :)

12. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

It was absolutely great

It was absolutely great, staff was so nice and kept checking if everything was okay or if any assistance was needed.

11. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Exceptional Service and Assistance from…

Exceptional Service and Assistance from Zoe.

11. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

I had a wonderful experience at the…

I had a wonderful experience at the perfume shop thanks to Callie. She was incredibly friendly, patient, and knowledgeable, taking the time to understand my preferences and recommend fragrances that suited me perfectly. Her professionalism and warm attitude made the shopping experience enjoyable and stress-free. It’s rare to receive such attentive customer service, and Callie truly went above and beyond. Thank you for all your help. I would definitely return and recommend this store because of the excellent service I received from Callie!

10. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Excellent visit today at the Perfume…

Excellent visit today at the Perfume shop in St James Quarter Edinburgh . Both Paul and Emma were very welcoming and very helpful, there assistance and answers to my questions were superb, both of them took time and helped me through my choices. Samples were provided to make the desired choice and I am delighted with them. Both Emma and Paul made my visit and the purchase very easy . Thanks to them for there help. 👍👍👍👍👍👍👍

9. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Was greeted as I walked through the…

Was greeted as I walked through the door and had some great help and chat with Paul. All round pleasant experience

8. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Amazing Service from Cara!

Amazing customer service and support from Cara!🎉
All the staff were welcoming and friendly!
I’ll definitely want to go back there to shop again!👏🏾👏🏾

8. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

aurora is amazing

I thought this shop would be quite expensive . but after trying a couple of others who didn't have the perfume I wanted to smell we went in. not only did they have really good deals, but the salesperson who helped me (the best name ever, aurora), was extremely knowledgeable and went around the entire store finding things that met my scent profile to help me find the right perfume for me... great experience. they've got loads of good deals like perfume return bottles for a discount as well! definitely have a look

6. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Kush was great!

Kush was absolutely fantastic, really knowledgeable about all the products!! Really happy with my daughter's 18th birthday gift wrapped Prada, and my Montblancs. Thanks again!

6. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Excellent service

I was assisted by Kush! Very efficient and quick. Excellent service.

6. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Came into the shop not knowing what to…

Came into the shop not knowing what to get, auvova came over very helpful and patient made me smell all the different aftershaves till there was one I wanted

5. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Aurora was the most helpful sales…

Aurora was the most helpful sales assistant. She really took her time with ne and because of this I ended up spending more than originally planned. Aurora is an asset to your company! Thank you

5. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere