The Perfume Shop - Edinburgh St James 360 Anmeldelser 

268
TrustScore 5 ud af 5

5,0

Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Zaheen is a perfect staff helped me find the best recommendation of perfumes and guided me step by step of each perfume i really loved it. Coming back soon

Bedømt til 5 ud af 5 stjerner

Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Parfumeri
  2. Leverandør af skønhedsprodukter
  3. Kosmetik- og parfumeleverandør
  4. Kosmetikforretning
  5. Leverandør af smags- og aromastoffer
  6. Hårproduktbutik

Skrevet af virksomheden

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktoplysninger

  • Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Storbritannien

5,0

Fremragende

TrustScore 5 ud af 5

268 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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5,0

Alle anmeldelser

(268)

35.661 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

All the staff were lovely and friendly

All the staff were lovely and friendly. Especially Cara and Lucy.

27. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Zoe really helped me find a perfume for…

Zoe really helped me find a perfume for my mum

27. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

I was in Edinburgh for the first time…

I was in Edinburgh for the first time and finding this shop really made my day! The shop assistant Zoe was amazing: with her I tried perfumes that I didn’t even know it existed! So overall was one of the best experiences I’ve ever had and I’ll for sure return.

26. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Cara provided 1st class service

Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all discounts due to me. I would seek out Cara immediately on my return to this shop. Smart,efficient, knowledgeable...a wee star 🌟

24. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Callie and Kes were really helpful…

Callie and Kes were really helpful yesterday helping me select a perfume. They both should amazing customer service, will definitely be back.

22. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

What a great experience we had in here…

What a great experience we had in here today. The lovely Jamie looked after us. I nipped in first, then met up with friends then came back in with my daughter. Jamie was brilliant taking us through the perfumes we liked etc, we ended up with two bottles!

21. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Zoe was absolutely lovely and charming

Zoe was absolutely lovely and charming, really helpful and patient while I took ages to decide what to get and super happy with my service and product.

19. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Callie is an absolute gem and has some…

Callie is an absolute gem and has some amazing customer service, will definitely be back some time! :)

15. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Great experience

I don’t know much about perfumes, but Callie was very kind and helpful. She let me try many different perfumes and helped me choose the one I wanted to buy. I really appreciate her patience and excellent service. Thank you, Callie!

13. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Zoe was really helpful and passionate

Zoe was really helpful and passionate. Provided excellent customer service and made really good recommendations.

12. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Great help from Zoe!

Great help from Zoe!! Really friendly and helpful

12. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Amazing staff and amazing with dealing…

Amazing staff and amazing with dealing customers

11. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Matthew was great and the perfume was…

Matthew was great and the perfume was exactly what I wanted.

8. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Zoe was fab

Zoe was very helpful and willing to show me a range of perfume. I never felt rushed, brilliant service

5. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Zoe and Anika

The two girls Zoe and Anika where excellent. Both where friendly and knowledgeable.

5. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

I highly appreciate the hospitality of…

I highly appreciate the hospitality of Paul.

3. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Emma was great help in choosing a…

Emma was great help in choosing a scent, thank you!

1. juli 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Always go here once a year to top up on…

Always go here once a year to top up on scents and these guys know their stuff and the staff is always great. Thank you Paul and the other two ladies who served us today, see you next time!

28. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Cavan was very professional and showed…

Cavan was very professional and showed me all the options with lot of patience. Thanks to her, I got the perfect perfume for myself!

28. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Excellent served received from Paul today!

We were served by Paul today. Although he appeared to have lost his voice, he was very patient, warm, and offered us a choice of perfumes to choose from. He even recommended another product, which was very helpful. I will rate my overall customer experience recently from Paul at this branch as excellent!
Rita

28. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Edinburgh St James 360-logo

Besvarelse fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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