What an amazing service. Car in pristine condition dropped off on doorstep, and picked up again. They fill up the tank after pickup and charge you price of fuel at petrol station without any markup. I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service. Timely, informative and helpful. Great Car. Very new, great spec and in pristine condition. Comms were clear and helpful throughout. Got text messages in advance for both delive... Se mere
Virksomheden har svaret
Great selection of cars and reasonably priced. I would’ve preferred communication through telephone but email responses were ok. Also a big thank you to Salma for her help with an issue i faced
Virksomheden har svaret
Amazing from start to end! Really impressed with the customer service, prompt email responses. Car was really new, less than 500 miles as mileage. Car delivery staff were really nice. Only fe... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Biludlejning
- også i
- Billeasing
Skrevet af virksomheden
Car rental by Jaguar Land Rover. Delivered to your door. No surprises, all-inclusive prices. Book within minutes in the app, we’ll deliver to you and collect when you’re done. Choose from Land Rover Discovery Sport, Land Rover Defender, Range Rover Evoque, Range Rover Sport PHEV, Range Rover Autobiography PHEV, Jaguar F-TYPE and fully electric Jaguar I-PACE. All-inclusive pricing: unlimited mileage, additional drivers, fully comprehensive insurance, delivery and collection in London Zones 1-5. And all the extras are included too.
Kontaktoplysninger
THE OUT, The Script, 44 Featherstone Street, Old Street, EC1Y 8RN, London, Storbritannien
- hello@theout.com
- theout.com
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional Service
We’ve been hiring cars from The Out since they first began, and the level of service has been exceptional every single time. The team are super efficient, always polite, and genuinely a pleasure to deal with. We really love using them — everything just works seamlessly from start to finish.
One of the biggest benefits is the convenience: they deliver and collect the car directly from your door, which makes the whole experience incredibly easy and stress-free.
On our most recent trip, we had a flat tyre (and a small scrape) while driving in France. One of the agents went above and beyond — she worked most of her Sunday trying to find a garage to fix the tyre, which was amazing. When we returned the car, the team were just as helpful in supporting the insurance claim, providing all the documents we needed without any fuss.
The Out consistently deliver a five-star service — we wouldn’t hire from anyone else
14. august 2025
Uopfordret anmeldelse
Besvarelse fra THE OUT
Thank you so much for your amazing review! We're thrilled to hear that our service has continued to meet your expectations time and again. It's wonderful to know the team could support you so effectively in France and we’re glad everything was resolved smoothly. We really appreciate your loyalty and look forward to helping make your next hire just as seamless and stress-free!
The pick up and drop off was so easy
The pick up and drop off was so easy! The car was in great shape. The whole process was hassle free!
27. oktober 2025
Besvarelse fra THE OUT
Thank you so much for your kind words! We're thrilled to hear the process was smooth and hassle-free, and that you loved the car.
We look forward to making your next rental just as easy and enjoyable!
Pick up and drop off at airport is convenient
Pick up and drop off at airport is just very convenient. Alessandro and Yussuf were very informative.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra THE OUT
Thank you for your review! We’re so pleased you found the airport delivery and collection convenient, and it’s great to hear Alessandro and Yussuf took good care of you.
We hope to see you again soon!
Excellent staff for dropoff & pickup…
Excellent staff for dropoff & pickup service.
Exceptionally well maintained car.
31. oktober 2025
Besvarelse fra THE OUT
Thank you for your kind words! We’re delighted you enjoyed the car and the service from our team.
We look forward to helping with your next trip!
Vehicle delivered and collected on time…
Vehicle delivered and collected on time by courteous and friendly people.
Vehicle was clean and in good condition.
28. oktober 2025
Besvarelse fra THE OUT
Thank you for your kind feedback! We’re glad everything went smoothly and that you were happy with the car and service.
We hope to welcome you back again for your next trip!
Hassle free drop off and pick up.
Hassle free drop off and pick up. Asim turned up right on time. He was courteous and friendly. The vehicle was extremely comfortable for the drive up to the Isle of Skye from the Blackburn area
27. oktober 2025
Besvarelse fra THE OUT
Thank you for your lovely review! We’re so pleased to hear everything went smoothly and that Asim made the handover experience enjoyable. It sounds like the perfect drive up to the Isle of Skye - we hope to see you again for your next adventure!
Convenient Service, Premium Cars
Great experience. THE OUT brought a car all the way to little village in The Cotswolds for my girlfriends and I to use to get around for our week in the countryside. The team members were very friendly; the door to door service of car drop-off and pick-up was SO convenient. Loved this method of renting a car for our vacation. Highly recommend.
21. oktober 2025
Besvarelse fra THE OUT
Thank you so much for your wonderful review! We’re so glad you and your friends had a great week in the Cotswolds and found our delivery and collection service convenient. We really appreciate the recommendation and hope to see you again for your next countryside escape!
Everything was exceptional! FAST & EASY & PRO!
Everything was exceptional! Booking to delivery to return.
Fast, pro, easy and go! Best UK rent car service i experienced for past many many years!
27. oktober 2025
Besvarelse fra THE OUT
Thank you so much for the amazing feedback! We're delighted to hear everything went smoothly from start to finish and that you rate us so highly.
We look forward to being part of your next trip!
A top service which does exactly what…
A top service which does exactly what it says. I have used The Out a number of times now. The cars are always great and they deliver and collect as agreed. I could not be happier.
26. oktober 2025
Besvarelse fra THE OUT
Thank you so much for your continued trust in us! We're thrilled to hear you've had such consistently great experiences and that everything’s been smooth each time.
We look forward to helping with your next journey!
Excellent service
Excellent service. Car was practically new, super clean and delivered on time.
Will definitely use again!
26. oktober 2025
Besvarelse fra THE OUT
Thank you for your kind words! We're so pleased to hear everything went smoothly and that you enjoyed your car.
We look forward to seeing you again for your next trip!
A lovely upgrade for our honeymoon trip…
A lovely upgrade for our honeymoon trip :) does exactly as it says on the tin. 10/10
21. oktober 2025
Besvarelse fra THE OUT
Thank you for your lovely review! We’re so glad you enjoyed the upgrade for your honeymoon and that everything went smoothly.
We look forward to helping with your next trip!
Impeccable service
Great service! Amazing car! Smooth communication! 10/10 would definitely recommend.
19. oktober 2025
Besvarelse fra THE OUT
Thank you for your fantastic review! We're thrilled you enjoyed the car and found the service smooth and easy.
We look forward to welcoming you back for your next trip!
Besvarelse fra THE OUT
Thanks for leaving us an amazing review, we are glad to hear you enjoyed our seamless delivery and collection service!
We look forward to seeing you on your next trip!
Excellent service, flexibility and vehicle quality
Excellent service - this was my 6th car from The Out. The only criticism is prices are still quite high and they should offer some perks for loyal customers (similar to a loyalty stamp card).
Other than that, The Out provide a fantastic service!
13. oktober 2025
Besvarelse fra THE OUT
Thanks for leaving us a great review, and for hiring with us on multiple occasions!
We appreciate your feedback, and will be sure to pass it onto the team. We look forward to seeing you next time!
A wonderful experience
The Out offer an easy, communicative and trustworthy service experience. We booked a Range Rover for the weekend and the delivery driver was prompt and reliable. The team answered our questions swiftly and were very friendly. Will definitely use The Out's services again!
12. oktober 2025
Besvarelse fra THE OUT
Thanks for taking the time to leave us an amazing review, we are happy to hear the team were on hand to assist with any questions, and you found our service easy to use!
We look forward to seeing you again soon!
Besvarelse fra THE OUT
Thanks for leaving us a great review, we are glad to hear you enjoyed the car!
We look forward to seeing you again soon!
Very clean, new low mileage car
New, low mileage very clean car, dropped at the door, up to date communication, option for Damage Waiver and fuel/electric refill at the market prices are wonderful, wish they have more LWB models with deployable side steps
4. oktober 2025
Besvarelse fra THE OUT
Thank you for your wonderful review! We're so pleased to hear you enjoyed the car and our delivery and communication process. We appreciate your feedback about the LWB models - we'll be sure to share that with the team.
We look forward to seeing you again for your next trip!
Besvarelse fra THE OUT
Thank you so much! We’re thrilled you enjoyed the Range Rover Sport and really appreciate the recommendation.
Hope to see you again soon!
So Easy to use
Easy to use. Great customer service and flexible approach.
13. september 2025
Uopfordret anmeldelse
Besvarelse fra THE OUT
Thank you for your kind words! We're delighted you found the service easy to use and appreciated our team’s flexibility.
We hope to welcome you back again soon!
Second time using THE OUT and it’s one…
Second time using THE OUT and it’s one of the best. Very smooth from start to end. Very informative and communication with myself was excellent, I’ve accidentally booked the wrong vehicle and they corrected it without any question. I booked the car less than 12hrs before and still managed to get the Defender 110 to me on time. Well done to the team working there.
30. september 2025
Besvarelse fra THE OUT
Thank you for sharing such great feedback! We're so pleased to hear your second experience was just as smooth as the first. We're glad the team could quickly help with your booking and get your Defender 110 delivered on time - we’ll be sure to pass along your kind words.
We look forward to seeing you again soon!
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