What an amazing service. Car in pristine condition dropped off on doorstep, and picked up again. They fill up the tank after pickup and charge you price of fuel at petrol station without any markup. I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service. Timely, informative and helpful. Great Car. Very new, great spec and in pristine condition. Comms were clear and helpful throughout. Got text messages in advance for both delive... Se mere
Virksomheden har svaret
Great selection of cars and reasonably priced. I would’ve preferred communication through telephone but email responses were ok. Also a big thank you to Salma for her help with an issue i faced
Virksomheden har svaret
Amazing from start to end! Really impressed with the customer service, prompt email responses. Car was really new, less than 500 miles as mileage. Car delivery staff were really nice. Only fe... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Biludlejning
- også i
- Billeasing
Skrevet af virksomheden
Car rental by Jaguar Land Rover. Delivered to your door. No surprises, all-inclusive prices. Book within minutes in the app, we’ll deliver to you and collect when you’re done. Choose from Land Rover Discovery Sport, Land Rover Defender, Range Rover Evoque, Range Rover Sport PHEV, Range Rover Autobiography PHEV, Jaguar F-TYPE and fully electric Jaguar I-PACE. All-inclusive pricing: unlimited mileage, additional drivers, fully comprehensive insurance, delivery and collection in London Zones 1-5. And all the extras are included too.
Kontaktoplysninger
THE OUT, The Script, 44 Featherstone Street, Old Street, EC1Y 8RN, London, Storbritannien
- hello@theout.com
- theout.com
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent
Prompt arrival, prompt collection, ease of use via the app, excellent and reliable Range Rover, a perfect solution to car rental in the UK.
17. juli 2026
Besvarelse fra THE OUT
Thanks so much for taking the time to write this. We're so pleased everything ran smoothly from delivery to collection. The Range Rover is hard to beat, isn't it? See you next time
Perfect from start to finish
Perfect from start to finish. Great communication with both the delivery and pick up drivers who were very helpful and on time. Will book again
13. juli 2026
Besvarelse fra THE OUT
Thanks for the five stars. Perfect from start to finish is exactly what we're going for. We'll pass your kind words on to the drivers. They'll be thrilled. We can't wait to have you back
Besvarelse fra THE OUT
Thanks! Top service for a top customer. See you next time
Super Experience
Great service. Great vehicle. Meticulous staff and very punctual. Everything you expect from a professionally run firm. Made our holiday better
19. juli 2026
Besvarelse fra THE OUT
Thanks so much for this. Making your holiday better is the best compliment we could ask for. We'll pass your kind words on to the team. See you on your next trip!
Lovely Velar
Refund was returned within a few hours. Only gripe would be some car features go into the paywall. maybe not a straightforward solution for hire company to solve. Otherwise great experience.
6. juli 2026
Great experience.
Great experience.. the car was fantastic as expected. Delivery and pick up as agreed on.. Very polite team both at Delivery and pick up.. Responsive and very helpful help team including Lewis and Salma.. Very different experience from the hassle of renting a car from other companies.. Would definitely rent again, and for sure recommend for others
12. juli 2026
Besvarelse fra THE OUT
Thank you for taking the time to leave us a great review, and for mentioning our team members.
We look forward to seeing you the next time you hire.
Besvarelse fra THE OUT
Thank you for taking the time to leave us a great review.
See you on the next!
Fantastic experience
Fantastic experience. The car was in great condition, pretty much brand new. Delivered promptly and collected promptly. The whole experience can mostly be described as very seamless. I definitely recommend.
12. juli 2026
Besvarelse fra THE OUT
Thank you for taking the time to leave us a great review.
We look forward to seeing you in the near future.
Very high quality service
Very high quality service, with friendly and timely delivery and collection. Responsive customer service too.
5. juli 2026
Besvarelse fra THE OUT
Thank you for taking the time to leave us a great review.
We will hopefully see you again soon!
Warning avoid
Warning avoid made me late for my flight. The only reason I went with this service was due to convenience and both at drop-off and pick up. They were 30 minutes late when not even a cheap taxi service is late how an earth and luxury service like this is consistently late and its only value is convenience is ridiculous. I was waiting at the airport when they were meant to drop the car off and I had to go to an event so I had to get a taxi instead and they had to meet me there and then on drop off I almost missed my flight because I had to wait for them again because of them being late very poor Service very unreliable
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra THE OUT
Thank you for taking the time to share your feedback. We are genuinely sorry that your experience did not meet the high standards of service we strive to provide.
We appreciate that reliability and punctuality are fundamental expectations of a premium service, and we regret that we fell short on this occasion.
As discussed with you directly, we have investigated the circumstances surrounding your booking and have taken your feedback seriously. We appreciate the opportunity to have addressed your concerns and are grateful that we were able to reach a resolution with you.
Your comments have been shared with our operations team as part of our ongoing commitment to improving our service, and we hope we may have the opportunity to restore your confidence in us in the future.
Besvarelse fra THE OUT
Thank you for leaving us a great review, and we are glad you enjoyed the Defender.
We look forward to seeing you next time.
The company delivered the car that was…
The company delivered the car that was booked, in mint condition and exactly in time.
All staff interactions were friendly and professional.
28. juni 2026
Besvarelse fra THE OUT
Thank you for taking the time to leave us a great review.
We hope to see you again soon.
Besvarelse fra THE OUT
Thank you for taking the time to leave us a great review, and we think we are worth it, too!
See you next time.
Smooth Seamless Service
15. juni 2026
Besvarelse fra THE OUT
Thank you for taking the time to leave us a great review.
We look forward to seeing you in the near future!
Great service very friendly and…
Great service very friendly and accomodating. Good communication
21. juni 2026
Besvarelse fra THE OUT
Thank you for taking the time to leave us a great review, and I’m glad you found the team friendly.
We will hopefully see you again soon.
clean car and very good service with…
clean car and very good service with pick up driver services
12. juni 2026
Besvarelse fra THE OUT
Thank you for taking the time to leave us a great review.
We look forward to seeing you next time!
Fantastic experience renting the XKR
Fantastic experience renting the XKR. Kudos to everyone on The Out’s team for making our 25th anniversary trip a special driving experience.
17. juni 2026
Besvarelse fra THE OUT
Hi Steve, thank you very much for your review. We are so pleased that you were able to take the Jaguar XKR out on your 25th anniversary. We hope you really enjoyed your special trip.
Booking was easy
Booking was easy, the delivery was excelent, very on time and the driver explained us all very well.
The car was in excelent conditions.
The fact that the car could be delivered and picked at the hotel was amazing!
8. juni 2026
Besvarelse fra THE OUT
Hi Carlos, thank you for taking the time to review your experience with THE OUT. We are glad to hear that you enjoyed your experience with the car being delivered to your hotel. We look forward to seeing you next time
Great delivery and collection
Great delivery and collection, smooth process, and the car (Defender 130) arrived in immaculate condition and cleanliness. For delivery and collection it was all on schedule with full visibility provided in to the journey that they were on. Thank you! I will definitely use The Out again.
15. juni 2026
Besvarelse fra THE OUT
Thank you, Jeremy! Really glad to hear the Defender 130 arrived in great condition and that the delivery and collection ran exactly to schedule, with good visibility along the way too.
We look forward to welcoming you back to THE OUT.
Professional and straightforward
Delivering and collecting the car went without a hitch - tracking the drivers was fantastic. The team are super polite and helpful, both in person and remotely. The App is smooth and the cars are fantastic .
5. juni 2026
Besvarelse fra THE OUT
Thank you for taking the time to leave this review - we're really glad to hear the delivery and collection went smoothly.
It's great to know the driver tracking feature landed well, and that the team made a good impression both in person and over the phone. We'll be sure to pass your kind words along to them.
We look forward to welcoming you back to THE OUT soon.
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