Customer support team were very helpful at rectifying an issue i had with a pair of gloves i ordered earlier this year. They also advised me to size up based on pictures with measurement of my hand an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
⭐️⭐️⭐️⭐️⭐️ Long-term One Glove lovers here! 🧤❤️ We’ve been loyal One Glove customers for years and have never had an issue — until our latest order. But honestly, what impressed us most was... Se mere
Took a while for a reply on the WhatsApp messenger, but as soon as I I had a reply within 24hrs I had a replacement pair of gloves sent out. Great service and will honestly not be going anywhere else... Se mere
I accidentally ordered the wrong size gloves for my son, and as they had been personalised, they couldn’t be exchanged. I contacted One Glove and spoke with Shannon, who was incredibly helpful, quick... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.
Kontaktoplysninger
Storbritannien
- info@theoneglove.com
- theoneglove.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Had an issue with gloves that was my…
Had an issue with gloves that was my fault really. Kallie resolved this and above and beyond to help me. Was my son's birthday present as well which made the effort even more appreciated. Customer for life now thank you again so much
My young goal keeper loves OG
My young goal keeper loves OG. We’ve tried other gloves and nothing beats the grip and glove feel for him. The glove wash is also fantastic and their point system when you make an account is awesome, he’s on his 5th pair and these were free because of it! Customer service has been on point with anything we’ve needed as well, OG is the best in all aspects
One glove have been great with service…
One glove have been great with service and communication, my daugther is always keen to see what one glove have coming out, with the glove she started in fingersaver and the glove have provided with the confidence to move on from them in just 2 years. She like to experiment with them and with the range of cuts and colours is ideal for that.
Excellent service
Shannon was very helpful I felt anxious about my delivery and that the personalisation wasn’t going to be done in time and she reassured me personally made sure that the parcel will come before I needed it. She was polite and understanding and the service she provided was more than satisfactory she did
Brilliant customer service
Brilliant customer service. Very slight error on my order but dealt with super quickly and with great customer service.
I would 100% use them again!
Top quality and top customer service
These are my 5th pair of gloves from one glove, never fault any of the gloves I have had in the past 2 years ordered a new pair Sunday night had a small defect on my new set of gloves so they sent out a new pair straight away top customer service. Highly recommend
Customer Service 5 Stars
We have been ordering with One Glove for years and only recently had to speak with Customer Support (I dealt with Shannon) and the service was second to none! Couldn’t not fault. Friendly, helpful and quick to respond!
Excellent customer service
Excellent customer service, instant response to my email and couldn’t do more to help! My daughter loves her gloves!
Bought a pair of one glove OG gloves in…
Bought a pair of one glove OG gloves in white, the grip is phenomenal. Had a piece of stichting come lose and was helped immediately with a replacement pair.
Overall great gloves, great costumers service.
Sämsta företaget
Sämsta företaget.
Vi köpte fem par målvaktshandskar, men ett av paren var fel. Trots detta vill företaget att vi ska stå för returfrakten, och nu kan vi inte returnera varan. Jag har därför anmält dem.

Besvarelse fra The One Glove
Great Customer Service
We had an issue with stitching one of the gloves we purchased from One Glove and after emailing customer service the issue was resolved and a new pair of gloves on the way for my son in no time. Fantastic communication and speed of reply.
We have been purchasing One Glove for 2 years and will continue to purchase for many more.
Great gloves at great prices
Great gloves at great prices, great customer service, and all round good guys 👍
Amazing service
Amazing service, stitching on daughters gloves came apart after 7 games. Sent photos and order number (item bought for xmas but started use in january), was issued a gift card for the total amount paid for the gloves the day after sending an email. Lovely lady called Shannon, very helpful and lovely customer service!!
We purchased the wrong size by mistake…
We purchased the wrong size by mistake & I contacted the company via Facebook to ask for guidance.
A member of staff named Shannon responded to my query & I have to say she was so very helpful & professional, she was very prompt in responding & very helpful with fantastic customer service skills & great knowledge of the products.
Bought a pair of these gloves for both…
Bought a pair of these gloves for both my children aged 8 and 13 and they both absolutely love them, both have said they are the best gloves they've ever had! The fit is perfect and feels natural and they said they have full use of thier fingers when some gloves can be restricting. My 13 year old said the grip is fantastic, way better than other brands he has used in the past and he rates these gloves 11 out of 10 and will definitely be sticking with One Glove in the future!!
Replaced Gloves Quickly
My gloves had a stitch tear in the first two weeks but OGC offered to replace them free of charge. Always had good experiences with these gloves otherwise
Highly recommend The one Glove company! Amazing customer service
I ordered the wrong size for my son (7.5) and it was too big by the length of my thumb nail so I am having to return them and buy a different size. I would just like to say Shannon in customer service (via facebook messenger) has been such a massive help with things from how to return them (you don’t have to use their courier Evri and can return myself) all the way to getting a full refund and then the correct size I need for him. Absolute star she’s been. Definitely will use them again! When we got the gloves they felt amazing so very looking forward to getting a new pair!
Help team
I had a problem and I got a text from the help team almost instantly.
recent purchase
I recently purchased a pair a gloves which needed to be returned due to unforeseen circumstances. The team within the support department at one glove were extremely helpful and supportive to this situation. They were able to provide a solution that did not impact my performance nor my comfort or game timeline. Big thanks to Shannon and the whole one glove family. I look forward to many more great experiences together.
Die Torwarthandschuhe sind unglaublich…
Die Torwarthandschuhe sind unglaublich gut in Verarbeitung, sitz und Grip. Der Versand klappte hervorragend und wie auf der Internetseite versprochen, kamen auch keine Steuern oder Zollgebühren dazu. Meine absolute Empfehlung
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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