I mistakenly ordered two of an item , realised quite quickly and contacted them . I got an immediate reply and they sorted my order before I received it . Delivery was really quick and items are... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a padded lap tray so disabled daughter could use it whilst in bed for eating on her very bad days. Only used a few times and have found that the frame is broken and coming away from the pad. Re... Se mere
Virksomheden har svaret
I'd ordered a wall fountain to put on my garden wall. It arrived, but the hose was too short to allow the pump to be fully submerged in the water tray. So they replaced it with another which they... Se mere
Virksomheden har svaret
Now here’s a company worthy of its sodium chloride. Acknowledgments seem to come quicker than placing the order. Several times now, the delivery has come next day, but I had to wait, wow! Was it two... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Visiting The Magic Toy Shop is truly as enchanting as it sounds – thanks to our rich selection of toys and games, you’ll find something for kids of all ages and interests (yes, really!), whether you’re looking for inside or outside entertainment.
Kontaktoplysninger
Unit 6, Edenbridge Trade Centre, Hever Road, TN8 5EA, Edenbridge, Storbritannien
- 01732866922
- info@themagictoyshop.co.uk
- themagictoyshop.co.uk
4,3
Fremragende
711 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick service, good price
I wanted a plant pot to help hide a drain pipe. This was easy to fix and looks good.
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Mrs. Jane,
Thank you so much for the 5 star rating, it means a lot to us. We are glad to know that you found the perfect item to hide the drain pipe. We are excited to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
This football net is just…perfect!
This football net is just amazing…..perfect size for my 2 year old nephew - it was his favourite present! Small enough to have up in his playroom so that he can practise scoring goals even when it’s cold and wet outside. Great that it folds away too as he now wants to take it wherever they go! Super fast postage too / thank you 🤩
12. februar 2025
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Kat,
Thank you so much for the 5 star rating. We are glad to know that you chose us to get a present for your nephew, who loved their new portable football net. We are excited to serve you again soon!
Kind regards,
MN
The Magic Toy Shop
Prompt free delivery and product…would recommend
Prompt free delivery and product brilliant for price
10. februar 2025
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Jill,
Thank you for the 5 star rating and positive comments, it means a lot to us. We are delighted to know you found the product to be brilliant and value for money, with speedy delivery.
Kind regards,
MN
The Magic Toy Shop
Excellent service
Excellent service. Fast delivery and great communication
12. februar 2025
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Dunn,
We are glad to know you are more than satisfied with your order. Thank you so much for the 5 star rating, it means a lot to us!
Kind regards,
MN
The Magic Toy Shop
Besvarelse fra The Magic Toy Shop
Dear Dalton,
We are glad to know you are more than satisfied with your order. Thank you so much for the 5 star rating, it means a lot to us!
Kind regards,
MN
The Magic Toy Shop
It is a Magical toy shop
It is a Magical toy shop! Beautiful doll comes in a beautiful package, delivered on time. My daughter loves the doll, thank you.
18. januar 2025
Besvarelse fra The Magic Toy Shop
Hello Gemma,
Thank you so much for the positive words. We ae delighted to know that our BiBi Doll has found a new home and a companion. We are glad that your daughter loves the Doll. Welcome to the BiBi community!
Kind regards,
MN
The Magic Toy Shop
Besvarelse fra The Magic Toy Shop
Dear Joan,
You have our sincerest gratitude for the wonderful feedback and 5 star rating. We are delighted to know that you are pleased with your order. We are excited to serve you again soon!
Kind regards,
MN
The Magic Toy Shop
Good Christmas tree bag
Ordered a,Christmas tree bag. Bag very good, delivery fast.
3. januar 2025
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Janel,
We are glad to know that you found the Christmas Tree Bag to be very good, with a fast delivery service. Thank you so much for the positive feedback!
Kind regards,
MN
The Magic Toy Shop
The baby dolls I bought are brilliant
The baby dolls I bought are brilliant.
They are very good value for money.
They are really well thought out to be super appealing to any small child who loves dolls.
They arrived quickly.
14. januar 2025
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Hello,
Thank you for your fantastic review! We are delighted to hear you find our BiBi baby dolls brilliant and great value for money. It’s wonderful to know that you found them to be thoughtfully designed to charm children who love dolls. We are glad your order arrived quickly, and we hope these dolls bring lots of joy and imaginative play!
Kind Regards,
MN
The Magic Toy Shop
Great experience fav company!
Made 2 orders having never used this company before, and I am really happy I did! The products came within the designated timeframe arriving well packaged & im glad I chose to make the order with them. Great experience! Got my Christmas window lights for this year sorted! Thank you!
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Kelly,
You have our sincerest gratitude for the positive feedback. We are glad to know that your orders with us went perfect with timely deliveries and suitable items. Thank you so much for the 5 star rating. We are excited to serve you again soon!
Kind regards,
MN
The Magic Toy Shop
Besvarelse fra The Magic Toy Shop
Dear Angela,
Thank you for sharing your feedback, and we're sorry to hear about your experience. We understand how frustrating it can be when an item doesn't meet expectations. You're welcome to return the unused items within 30 days of receipt for a refund. If there's anything else we can assist with, please let us know—we're here to help.
Kind regards,
MN
The Magic Toy Shop
Missing parts to kids dressing table and chair
I ordered a dressing table with a chair for a Christmas present for my little girl. I ordered it end of October time, didn’t think to build it beforehand as it should all be there as it’s what I’d paid for. When my daughter opened it Christmas Day I was unable to assemble as it has several pieces missing. I emailed them to make them aware of this plus my daughter was so upset and they said we can’t do anything to help me as it’s gone past the 30 day period fr purchase. Regardless there are pieces missing so left a customer without knowing it’s a fault at there end not sending all the correct parts! I think the response was unacceptable and the way the situation was handled was appalling. I will be taking this matter further.
30. december 2024
Uopfordret anmeldelse
Great service throughout
Great service throughout. Will definitely use again
20. december 2024
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Sanj,
You have our sincerest gratitude for the 5 star rating and positive feedback. We are delighted to know that you had a great experience with us and we cannot wait to serve you again soon!
Kind regards,
MN
The Magic Toy Shop
Excellent service beautiful Bibi baby boy doll
Excellent service, purchased a Bibi boy doll from The Magic Toy Shop and he is beautiful. Very pleased with purchase and I am sure my granddaughter will be too on Christmas Day. Quality of product is excellent. The sound box sits in a Pocket on his tummy, which is easily accessible for battery change but a little unusual. The sounds are good not too loud or offensive. Kept up to date and arrived ahead of schedule. T
16. december 2024
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Hello Brit,
Thank you so much for the wonderful feedback. We are absolutely delighted to know that you are very pleased with your new BiBi Doll and find the quality excellent. We are just as excited for your granddaughter to finally meet her new BiBi companion on Christmas Day and hope that he brings endless joy to you and your family this holiday season.
Welcome to the BiBi community, and we look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
You had what I wanted
You had what I wanted. It was posted out promptly after I ordered which was simple to do online .
The doll is really nice.
12. december 2024
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Hello,
Thank you for your kind words! We are thrilled to hear you had a smooth ordering experience and that you love the doll. Our team takes pride in ensuring prompt delivery and offering high-quality products. We look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
They had the toy I was looking for at…
They had the toy I was looking for at the best price. It was just a pity that it was sent in only a plastic bag as this was a Christmas gift for my grandchild and the toys own box was damaged on arrival.
11. december 2024
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Jill,
Thank you so much for your high rating and wonderful feedback. We are glad to hear you found the toy at the best price!
We have noted your concern about the packaging and will look into improving this for future orders. If the toys' box was damaged during shipping, please do not hesitate to contact our support team, and we will do our best to resolve the issue for you.
Your satisfaction is our top priority, and we look forward to serving you again.
Kind regards,
MN
The Magic Toy Shop
Found some great toys
Found some great toys at great prices and was able to buy for various ages too, delivery was quick and everything was packaged well nothing was damaged even in the slightest
6. december 2024
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Toni,
Thank you so much for the 5 star rating and wonderful feedback. We are glad to know that liked our selection of toys and prices, alongside the delivery services, it truly means a lot to us!
Kind regards,
MN
The Magic Toy Shop
The item on this occasion was faulty…
The item on this occasion was faulty the matter was resolved adequately however with a refund so good on that side of things
3. december 2024
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Rosemary,
Thank you for taking the time out to share your feedback and apologies for the negative experience due to a faulty item. We, however, are glad to know that our customer support team handled the matter for you. In case you could share more information such as your Order ID, we would love to investigate further in order to ensure we can avoid such issues in the future. In any case, we appreciate you taking the time out to give us this feedback!
Kind regards,
MN
The Magic Toy Shop
They’re doing everything right as far…
They’re doing everything right as far as I’m concerned. Ordering items is easy, you are kept informed as to when your order is sent out for delivery, and to who. Information on tracking is supplied, items are wrapped safely and securely but no waste and the items I ordered are great. Extremely satisfied with them.
29. november 2024
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Margaret,
We are absolutely delighted to read your wonderful review and feedback, it truly means a lot to us. We aim to provide our customers with an easy ordering and delivery process, with quality items at reasonable prices. We are glad to know that your order experience with us reflects this, Thank you for the feedback!
Kind regards,
MN
The Magic Toy Shop
Roller skates
I brought roller skates as a Xmas present, delivery was fast the next day. Skates look good.
26. november 2024
Uopfordret anmeldelse
Besvarelse fra The Magic Toy Shop
Dear Madhu,
We are delighted to hear that your roller skates arrived on time and met your expectations with their quality. Nothing brings us more joy than knowing our products have brought happiness to you and your family this Christmas. Thank you for sharing your wonderful feedback!
Kind regards,
MN
The Magic Toy Shop
Dette er Trustpilot
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