I am very happy with my first purchase. It arrived on time (very quick delivery from Dubai to US). The bag is in a beautiful condition and there were no hidden or unexpected issues. I would definitely... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing quality of products. I purchase something from the Luxury Closet approximately every 6-8 weeks. This time it was for a Chloe Nile bag. In almost 3 years I have never been let down. Amazi... Se mere
Virksomheden har svaret
The luxury closet offers a wide selection of designers items and the delivery was very fast Will buy again
Virksomheden har svaret
Not only are the products in great condition and priced correctly 99% of the time, getting any issues resolved is quick and easy.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Free returns within the GCC-region
The Luxury Closet offers you 100% satisfaction on purchasing from our site
This is why we offer a generous 3 day return policy. If you are not satisfied with the item when you receive it, we will offer you your money back. Please see below for returns process and terms and conditions. Please find more information here: http://theluxurycloset.com/site/returns
Kontaktoplysninger
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, USA
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4,2
God
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The product was perfect and delivered…
The product was perfect and delivered quickly. However I was disappointed that I had to pay $80 for import fees to DHL
5. maj 2026
Besvarelse fra The Luxury Closet
Dear Customer,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The item was like new as per…
The item was like new as per description. Record time on delivery.
1. maj 2026
Besvarelse fra The Luxury Closet
Dear Raquel,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Besvarelse fra The Luxury Closet
Dear Paulina,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
It’s a reliable online retailer of pre…
It’s a reliable online retailer of pre loved luxury items and I had a very smooth experience with purchasing and returning pieces that didn’t fit. If you are into vintage or pre loved fashion, this is good place to shop.
3. maj 2026
Besvarelse fra The Luxury Closet
Dear Marina,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Extremely satisfied with the product…
Extremely satisfied with the product and services
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Bhaskar,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Besvarelse fra The Luxury Closet
Dear Denia,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
De pijpen van de broek zat een plint…
De pijpen van de broek zat een plint waardoor de pijpen wel 10 cm te kort waren. Toen ik de omslag eruit had gehaald was de lengte normaal.
2. maj 2026
My experience with this company has…
My experience with this company has been one of the most stressful and disappointing customer experiences I’ve had in Dubai.
I entrusted them with one of my designer items, expecting professional handling and transparency. Instead, I spent the last 3 months dealing with delays, poor communication, missing item accessories, and repeated follow ups just to recover my item in the condition it was originally delivered.
After multiple failed attempts to resolve the situation fairly, I felt pressured to accept approximately 50% of the item’s value simply because I was exhausted from dealing with the ongoing issues and wanted to bring this matter to an end.
I was then told that my payout would be processed on Wednesday. Wednesday passed, then Thursday, and no payment was received. I later received a call saying there were “system issues” with processing the payment. By Friday, I had to follow up again myself because the funds still had not reached my account.
During one phone conversation, I was told that if I removed my Google review, my payout could be increased. I found that deeply concerning and inappropriate.
When I requested proof of payment, I was sent what appeared to be payment details or a payment instruction, not actual confirmation that the funds had been released or received in my bank account.
My experience was extremely disappointing, and I hope the company seriously improves how it handles client property, communication, and payment transparency.
1. maj 2026
Uopfordret anmeldelse
I sold my bag with The luxury closet
29. april 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Tayne,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Best for reselling good and buying
Best for reselling good and buying
27. april 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Poriya,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Besvarelse fra The Luxury Closet
Dear Customer,
I can see that our support team has been trying to reach out to you and assist in resolving the matter.
However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further.
Best Wishes,
TLC
They were exceptionally in good…
They were exceptionally in good condition, and I love them
2. april 2026
Besvarelse fra The Luxury Closet
Dear Rosalind,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Besvarelse fra The Luxury Closet
Gentile Luigi,
La ringraziamo per il suo gentile feedback!
Ci impegniamo sempre a offrire un servizio che superi le aspettative dei nostri clienti e siamo lieti di esserci riusciti anche nel suo caso.
Ancora una volta, grazie per aver scelto The Luxury Closet. Speriamo di poterla assistere nuovamente presto.
Cordiali saluti,
TLC
Had great experience shopping with them
Had great experience shopping with them
10. april 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Betty,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
I love my shoes
I love my shoes! I would definitely order again. Completely authentic and worth it!
7. april 2026
Besvarelse fra The Luxury Closet
Dear Elle,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Best shop to buy luxury bags
Best shop to buy luxury bags. It is easy, fast and amazing produts.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Bibak,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reliable
Clear listings, photos and pricing for products I know and trust are verified - I've bought 5 items so far! Quick delivery to Australia.
7. april 2026
Besvarelse fra The Luxury Closet
Dear Donna,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
No transparency on orders,the customer…
No transparency on orders,the customer needs to know if there is any additional shipping payment due for delivery before placing order thanks!
6. april 2026
Besvarelse fra The Luxury Closet
Dear Madi,
Our team attempted to contact you by phone to assist; however, we were unable to connect with you.
We do understand your concerns; however, please note that customs duties and charges are levied by your country’s government and are beyond our control. These are clearly mentioned in our terms and conditions, as well as during checkout, and may be applicable depending on your country’s regulations.
For further assistance, please reach out to our support team so we can help resolve this, and our team will be happy to assist you.
Best Wishes,
TLC
For Sellers
For Sellers, warning!!!! Dont trust this website Luxury Closet, even you see 4 stars, good reviews, please dont, they are scams, they gonna offer a very high price until they gain your trust and after that, they will tell its fake and you need to pay 100 usd per bag, dont trust your items to them, that how they do business
12. april 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Vanessa,
I can see that our support team has been trying to reach out to you and assist in resolving the matter.
However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further.
Best Wishes,
TLC
Très bonne expérience
J'ai acheté sur le site internet le 31 mars. Un pull Hermès, en parfait état comme indiqué sur le site. Une expédition rapide (je l'ai reçu en France le 3 avril). DHL a facturé des frais d'importation, élément à prendre en compte lors de la commande. Le site est pratique à utiliser et le suivi de commande parfait. Merci beaucoup, je suis ravi de mon achat.
10. april 2026
Besvarelse fra The Luxury Closet
Chèr Perez,
Merci beaucoup pour votre aimable retour !
Nous nous efforçons de ravir nos clients et de dépasser leurs attentes ; nous sommes ravis d’avoir été à la hauteur pour vous.
Encore une fois, merci d’avoir choisi The Luxury Closet. Nous espérons avoir le plaisir de vous servir à nouveau très bientôt.
Cordialement,
TLC
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