I am very happy with my first purchase. It arrived on time (very quick delivery from Dubai to US). The bag is in a beautiful condition and there were no hidden or unexpected issues. I would definitely... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing quality of products. I purchase something from the Luxury Closet approximately every 6-8 weeks. This time it was for a Chloe Nile bag. In almost 3 years I have never been let down. Amazi... Se mere
Virksomheden har svaret
The luxury closet offers a wide selection of designers items and the delivery was very fast Will buy again
Virksomheden har svaret
Not only are the products in great condition and priced correctly 99% of the time, getting any issues resolved is quick and easy.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Free returns within the GCC-region
The Luxury Closet offers you 100% satisfaction on purchasing from our site
This is why we offer a generous 3 day return policy. If you are not satisfied with the item when you receive it, we will offer you your money back. Please see below for returns process and terms and conditions. Please find more information here: http://theluxurycloset.com/site/returns
Kontaktoplysninger
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, USA
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4,2
God
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The worst platform
The worst platform, team and management. Never will think about it!👎🏻👎🏻👎🏻
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Maryam,
We were unable to locate your details in our system based on the information available.
Please contact us at info@theluxurycloset.com with more information about your visit so we can look into what happened. We’ll be happy to review this further.
Best Wishes,
TLC
Unique Items
Luxury Closet has items that I haven't been able to find anywhere else. Good communication and fast delivery to the U.S.
16. marts 2026
Besvarelse fra The Luxury Closet
Dear Renee,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Cancelled purchase
I payed for a bag then I read all negative reviews and cancelled my purchase because I was scared. I then re- read all reviews and noticed many of them are custom problems related. In my opinion the shop, which clearly stated customs duties are to be payed to courier, hansn't any fault about that and those negative reviews are pretty unfair. Its your responsibility to check how much YOUR COUNTRY charges for imports. I was well aware Italian custom charges 30% of the price (which also includes the shipping cost). That said, after I cancelled my order I was refunded in 2 hours on my account. For this experience I'm giving 5 stars and I am now regretting having cancelled the purchase. If i were theluxurycloset I'd ask trustpilot to delete all negative reviews strictly related to custom duties because they are unfair and nasty. Also, if you return your item , TLC cannot be responsible of refunding you the custom duties you paied! The money was taken by the destination contry Government so you need to ask refund to your custom office. I have been refunded by custom once, when I returned a ring to Japan by proving the item was returned.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Marina,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
I recently purchased a pre-owned LV bag…
I recently purchased a pre-owned LV bag from The Luxury Closet. It’s as new as a brand new one. Highly recommend😍
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Tanisha,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The experience was surprisingly…
The experience was surprisingly pleasant. The ordered items arrived within three business days and were better than the photos.
16. marts 2026
Besvarelse fra The Luxury Closet
Dear Kindle,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Besvarelse fra The Luxury Closet
Dear Asma,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Besvarelse fra The Luxury Closet
Dear Sian,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Very great service on time delivery and…
Very great service on time delivery and quick response when emailed
6. marts 2026
Besvarelse fra The Luxury Closet
Dear Shaunda,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The Luxury Closet set an amazing pre loved market industry standard.
I have been shopping with The Luxury Closet since 03/25 and it has been an amazing experience. I am a huge fan of Aspinal of London, one of the best quiet luxury brands on the market and The Luxury Closet has some of the most beautiful pre loved Aspinal products at great prices. But what's amazing of all is the customer service is the best in the industry, I'm here in New York, USA & and a Luxury Closet customer service representative called all the way from Dubai, UAE to make sure I was happy with my latest purchase. They are incredible!
4. marts 2026
Besvarelse fra The Luxury Closet
Dear Marian,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Highly recommended
I had a really good experience with The Luxury Closet. Buying luxury items online can sometimes feel risky, but their team made the process feel quite reassuring. The item I ordered arrived well packed and exactly as described, which honestly made me feel confident about shopping with them again.
What I appreciated the most was their customer support. Whenever I had a question, the team responded politely and tried their best to help, which made the whole experience feel much more personal rather than just another online purchase.
Overall, if you're someone who loves luxury pieces but also appreciates fair pricing and good service, The Luxury Closet is definitely worth checking out.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Swati,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Why am I being charged a $88 duty…
Why am I being charged a $88 duty payment fee from DHL to have my package delivered 537773 I'm not paying this so I would like a refund nowhere on your website does it state anything about a duty fee this is ridiculous
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Charlotte,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
Thanks very well packed and described
Thanks very well packed and described. I will be back again
2. marts 2026
Besvarelse fra The Luxury Closet
Dear Joeli,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Besvarelse fra The Luxury Closet
Dear Julien,
Merci beaucoup pour votre aimable retour!
Nous nous efforçons de ravir nos clients et de dépasser leurs attentes ; nous sommes ravis d’avoir été à la hauteur pour vous.
Encore une fois, merci d’avoir choisi The Luxury Closet. Nous espérons avoir le plaisir de vous servir à nouveau très bientôt.
Cordialement,
TLC
Very simple, but excellent value
Very simple, very fast. No fuss. And my PS bag is as described: excellent condition. Also happy with the price. Would definitely buy again.
5. marts 2026
Besvarelse fra The Luxury Closet
Dear KM,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Besvarelse fra The Luxury Closet
Dear Alaa,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The prices are very reasonable compared…
The prices are very reasonable compared to The realreal and Fashionphile. The information and pictures regarding the handbags are very accurate. Both handbags I bought were in almost perfect condition, even though the description stated condition as Fair. The items are sent on time and packaged with care.
4. marts 2026
Besvarelse fra The Luxury Closet
Dear Bea,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
خدمة سيئة جدا جدا بعد شرائي اسورة بمبلغ…
خدمة سيئة جدا جدا بعد شرائي اسورة بمبلغ ١٩٠٠٠ الف ريال تم ارسالها لي بعطل مصنعي في القفلومن ثم تواصلت مع خدمة العملاء في الواتس اب ليطلبو مني تصوير العطل ..وتم ذلك ليردو علي اليوم المقبل وكان ردهم بما معناه انني اكذب عليهم ويشككون في مصداقيتي وليس على التفنن في ارضاء العميل .. وهذا عيب جدا في شركة فخمة مثل هذه الشركة الضخمه وللان لازالو يرفضون ارجاعها بسبب المبلغ الاضافي في الترجيع والتوصيل
وليس التفكير في ارضاء العميل
نوعا ما اصحبت هذه الشركة لا تسوى للاسف
يعملو اي شي ليماطلو العميل ويسلموه الحاجه وبعدها فيه عطل او المقاس صغير يقولو له good luck دبر نفسك
4. marts 2026
Always had a bad deal
2. marts 2026
Besvarelse fra The Luxury Closet
Dear Shakil,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
Besvarelse fra The Luxury Closet
Dear Kemo,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Great prices and deals
Great prices and deals. Wish all items were able to place offers for though.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra The Luxury Closet
Dear Customer,
Could you please confirm that you are referring to the correct business? We do not currently have any record of you in our system.
If you have a reference number, kindly share it, and we will be happy to look into this further for you.
Best wishes,
TLC
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