The Kdom Shop Anmeldelser 

352
•
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I ordered a pair of shoes in August 2020, was told to expect delays due to COVID. Fair enough. A few months later I email support to ask why I haven’t heard anything about my order. I get tol... Se mere

Bedømt til 5 ud af 5 stjerner

Great, the delivery came within the estimated time they set. As stated in the description, I got the officialarmy lightstick version 3 that's compatible with the official app. The only downside f... Se mere

Bedømt til 5 ud af 5 stjerner

This is an amazing website with various things to pick from. If we talk about the website's design, the website is easy to use with clear layout and structure. You can easily find what you want by sea... Se mere

Bedømt til 5 ud af 5 stjerner

well ive tried a lot of kpop shops but i still havent tried this since for now im BROKEEEE but i think that this shop is amazing since dosent have high prices so i think every kpop fan should know abo... Se mere

Virksomhedsoplysninger

  1. Shopping og mode

Oplysningerne kommer fra forskellige eksterne kilder

Become A KPOP Fashionista And The Envy Of Everyone! Shop All Our Collections. Custom Products · Download Our App · Attractive & Affordable · Shop Best Sellers


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

352 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(352)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

DO NOT BUY FROM THIS SHOP

I bought a BTS lace sleeved jacket. For $35+ I expected much much better. It was packaged in a small envelope and when I opened it, it was wrapped inside of a clear plastic. I ordered a white medium version and it looked small on my sister who’s pretty petite for her height anyway. (5’1 100 lbs). The fabric was incredibly thin and delicate. I thought this was a joke. It’s supposed to be a jacket, it’s too thin to even be a shirt. Highly disappointed considering it was supposed to be a Christmas gift and it looked like something I ordered off of wish. If I pay $35+ for this I expect higher quality. The jacket should have been thicker considering other sweaters and jackets for the same and lower prices have better quality. Its funny how the company’s responses to reviews claim no fault and place the blame on the customers. Just apologize if you aren’t going to do anything to make the experience better. It makes you look unprofessional. If I saw the reviews beforehand instead of after, I would’ve never bought anything from here. Will never be ordering this overpriced-riding on KPOP popularity website again and I suggest you save your own money on other things.

17. januar 2019
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Horrible customer service.

They sent me wrong size shoes and it says on their website that you can exchange one time as a customer, but when I actually contacted them they said they spent too much money on shipping and there is nothing they can do and lied to me saying she/he will talk to the manager and get back to me. It's been almost 3 months. I'm still waiting with smaller size shoes which I spent $49 on!! Stay away from them if you know what's good for you.

14. januar 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great site with great merchandise!

Due to me ordering my package during the holiday season it didn't arrive super quickly, but the tracking kept me updated on it's progress which was great! The product itself was amazing and looked great! The quality of my jacket is wonderful! Would definitely recommend buying things off this site if you're a fellow kpop fan!

8. januar 2019
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT ORDER FROM THIS COMPANY

I received my order and it was small. Of course I couldn’t verify due to them removing the tag. They refuse to make it right. Don’t ever order from them!!

20. december 2018
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

It was a gift for christmas but I…

It was a gift for christmas but I haven't received it yet. They said I would receive it soon but I wonder if I will receive it one day.

20. december 2018
Uopfordret anmeldelse
The Kdom Shop-logo

Besvarelse fra The Kdom Shop

Hello Arl,

We are sorry for any inconvenience caused by this, but you should have contacted our support team before leaving a negative review. Be rest assured that we will follow up with your order until you receive it.

We did shipped your order on time but sometimes due to your countries customs and shippers in peak season it gets delayed but not a problem we will make sure you receive your parcel asap.

Regards,

TheKdom Team.

Bedømt til 5 ud af 5 stjerner

100% Recommended

I liked the easy process to find what I was looking for, shipping was quick and even early, everything was cheap except shipping was a little pricey for the one small product. I recommend that you review all prices compared to competitors because I have found cheaper sites that offer the same things with the same quality.

19. december 2018
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Goid

My package hasen’t been moving for awhile and it makes me anxious

18. december 2018
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I ordered a pair of the PUMA x BTS…

I ordered a pair of the PUMA x BTS shoes, and they mailed me the wrong size. The shoes themselves look nice, but I am almost 100 percent sure that they are fake (they are falling apart). I messaged them back to see if it was possible for me to receive the correct size, and I still have gotten no news for quite a long time. The necklace I ordered came in okay condition, but the shoes were not cheap and I am pretty disappointed.

9. december 2018
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I ordered two items and only one came! They never responded!

I ordered two items: a mouth mask and a hoodie, the mask came but the hoodie never came! It still says its being prepared for shipping, for 1 year its still not shipped, and i payed for both!!! I emailed with them back and forth but they said nothing about the hoodie or when it will arrive.
Bad customer service.

6. december 2018
Uopfordret anmeldelse
The Kdom Shop-logo

Besvarelse fra The Kdom Shop

Hello Ana,

Kindly don't post reviews which are not related to our store. Maybe you have mistaken some other store with ours. We don't have any orders pending since long, Still kindly email our support team and they will happily check for you.

Regards,


TheKdom Team.

Bedømt til 1 ud af 5 stjerner

Hi for this moment I can say it's bad

Hi for this moment I can say it's bad, why. I try to explane.
Almost 2 weeks I don't hear anything I did write 2 mails and nothing no reactions.
I did place a order in September for shoes for my doughter and now its December and still no shoes. In my country I call the delivery shop, it did arrive on October 12 and some days later I call them and ask where they are. They say to me there are some problems the number for address isn't correct some error like 1-@@ default.
Because the problem they sent the package back, even KDOM couldn't help me or didn't wanted, or I must place a new order and paying and then they sent new shoes, in that time they say I must wait for 30 til 35 days for the return package and that they will refund me.
I wrote maybe 10 times and the last 2 still no answers??
How long most I wait??

2. december 2018
Uopfordret anmeldelse
The Kdom Shop-logo

Besvarelse fra The Kdom Shop

Hello Johan,

Let us also explain this issue, As it's clearly mentioned on our website that any address errors made by customers are non refundable neither we can send it back as we offer Free shipping for our all our products but we do pay for shipping. So, once you write wrong address and the product is not delivered our shipping amount is wasted and we won't get back the product as they will make it lost.

In your order you have written wrong address while placing the order. We shipped on time and exactly the same address as you gave us so once it reached your place it was not delivered due to wrong address. Inspite of informing you that it was error from your side you keep on insisting that you wrote correct address so yes we shipped on the same address but it was not delivered due to error in address.

We even asked you that we will not charge you any shipping fees again and we were giving you discount on your new purchase but you are not ready to listen and still you are posting a review which we don't think so is genuine as this was not our mistake and it was an error from your side. Maybe their is language barrier that you can't understand what we want to inform you. You can ready our policy right here https://thekdom.com/pages/refund-policy

Best Regards,

TheKdom Team.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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