HUNDRED Anmeldelser 

Never again ,and I don't advise any one .
Missing items .

I ordered 2 'Academy Sets' which comprise of 1 pair gloves, 3 items clothing and an accessory for £120. When the order arrived it was missing 2 items of clothing. I immediately emailed to notify of the missing items and as yet, after 7 days, have not heard back. Additionally my son's used the new gloves at their next coaching session and after 1 hours of coaching the latex was already showing signs of significant wear (much more than you would expect from gloves with this price tag and supposed quality). I emailed with photos showing the wear and enquired about returning for a refund and again have not heard back. Would never use again or recommend to anyone.

Update 16/04

The day after posting this review I was contacted by the founder of the hundred glove who who promised to get the issues 'all wrapped up today'. I promptly replied to him and again have not heard anything back 5 days later. I think this typifies the kind of customer service you are likely to receive if you order from this company.

They can continue to ignore me but one way or another I will get a refund for the sub standard gloves and missing items. If that means I need to go through small claims court then so be it.

This company are refusing to refund me for goods that I purchased online £125 in total. They have confirmed receipt of items i returned. They are breaching Consumer Contracts Regulations 2013.
They also remove your comments from social media & block you!!

Ordered a Academy pack on the 1st March. Was informed on the order confirmation that the clothing would be available in 7-14 days, this was after paying for express delivery. I was then informed on the 2nd March that as they had the gloves and grip glue in stock these would be shipped on the 3rd March. Tracking number received and showed expecting it for days. I contacted the company with no reply, I then raised a complaint with the payment merchant. Got some made up story about how they raised the tracking number before the clothing was received, I then received an email apologising (I would like to sincerely apologise as it looks as if your package has been miscounted in the sorting office, I can see the team dispatched your gloves and grip spray March 3rd - What i will do is have a new package arranged to be sent for you ASAP)
I have still received no goods.
They then informed me they would not ship the goods unless I retracted the complaint with the payment merchant.

Do not use this Company.
In response to the below response provided by Team THG please see below email from their customer service clearly stating the goods they state were shipped on the 3rd March were still not shipped on the 7th March, with no goods from the order received to date.

From: thehundredglove.com
To: cm
Sent: Friday, March 7th 2025, 15:30
Subject: A shipment from order #16336 is on the way

Hello,
Charles I'd like to sincerely apologise as it looks as if your package has been miscounted in the sorting office, I can see the team dispatched your gloves and grip spray March 3rd - What i will do is have a new package arranged to be sent for you ASAP.
As a token of our apology would you like your glove straps personalised? If so just let me know what you'd like on them

Kind regards Grace | Customer Success Team

This is the professional service this Company is providing. I have requested a full refund on several occasions which they will not provide until I remove my complaint with the payment merchant. The complaint is down to not receiving the goods I have paid for on the order, and they are refusing to ship the goods until the complaint is retracted.

From: thehundredglove.com
To: cm
Sent: Wednesday, March 19th 2025, 12:57
Subject: Re: A shipment from order #16336 is on the way

Hello Charles,

As previously mentioned, we have your package ready and the label has been generated however our system does not allow packages with disputes next to them to be over ridden and dispatched.

As soon as your PayPal dispute is closed we will release the parcel

Kind regards

Grace | Customer Success Team

£127.00 paid on the 3rd March nothing received to date. I will let other potential customers review the above evidence, and they can make their own mind up on purchasing from this Company.
To resolve the compliant you delivery the order

Availed of a great offer 2 pairs for 100. However when shipped it was put on the customs declaration that goods were worth closer to 200.
I then get an email from Irish revenue advising a charge of import fees of 62 euros was due to release for delivery. If I did not pay they would be returned to sender.
I refused to pay the outrageous charge and the gloves were returned. Royal Mail tracking confirmed delivered back to sender.

I have emailed countless times, zero response, zero refund and no gloves.

Utter joke at this stage hence the 1star, I cannot recommend this company at all. Deplorable customer service.

Finally a response other than an automated email.

Please note the royal mail tracking number
LO353053710GB has verified it was delivered to Sender. Confirmation I did not receive the order, they will only deal with you as the sender it was delivered to Sender by Brentwood DO in Thursday the 21st of November at 13.37.

I simply want the cost refunded therefore could you kindly check your system for that specific date and time?

Im not one to leave reviews normally, but i have to on this occasion, i didn't order and pay to then be sent an email and told, "Thanks for your pre-order, it will be with you within 14 days", NO, not acceptable, if i had known you didn't have the items in the 1st place, i simply wouldn't have ordered, No where did it say on your site, these items are "pre-order"! ,Don't sell items if you don't have them! appalling customer service, not once have they bothered to respond to a single email sent, with me simply asking to just cancel and refund my money, which was placed on the 1st march! ive had to escalate it with PayPal, quite possibly the worst company i think I've actually ever dealt with. AVOID...

Response to yours..... Reach out? wth do you think ive been doing since the 3rd of march?, you just ignore everything, hoping to send things late anyway, just to state, there was NOTHING about "pre-order" when i bought this stuff, and as for resolving it. yes, give me my refund, after waiting over 10 days now, instead of constantly ignoring everything. and now blocked from your socials, very professional way to deal with things.............

Bought the academy pack worth the money padded shorts and legging feel great quality gloves very grippy hope they hold up just as well would defo recommend them to anyone and buy again

Yeah the gloves are absolutely spot on got 5 pairs of the new white ones absolutely love them not to thin but not too thick absolutely perfect for me

Great customer support and absolute beast of a product. Comfortable glove sizing, durable, easy to clean and most importantly, a monster grip. Great pricing with the bundles and affordable for long-term use.

Ordered two pairs of gloves in November. One of the pairs had two different sizes. Tried their customer services and got no response so had to respond to their welcome email. Was told I needed to send the gloves back but didn’t get a postage code until mid December. Sent the gloves back and it has now been 5 weeks and have received nothing.

***Update***

A County Court Judgment has now been issued due to unpaid invoices, and despite multiple attempts to resolve the matter, I have received no payment or any acknowledgement. I have sent multiple formal letters and emails allowing ample time for a response. As a customer and claimant, I expected a more professional approach to resolving this matter. I hope this review encourages the company to take responsibility and engage constructively to resolve outstanding issues.

Hi in reply to Trust Pilot request of contacting you .
Please send the gloves at earliest convenience ..I will delete the comment as I did the PayPal Dispute on promises I'd have the gloves ..now well over the lawful 30 days as in the consumer rights act...
Just send his gloves to my home address not by E
Please send me tracking number
I want this ludicrous episode finished and my son happy..please answer this email with positive response.

Receiving the gloves very quickly,great communication to exchange the gloves as they were too big to start with and receiving them promptly

I purchased a pair of goalkeeper gloves from The Hundred Glove for my 9-year-old daughter as a Christmas gift, and we couldn’t be happier! The gloves are of exceptional quality, came beautifully packaged, and the design is fantastic.

The fit is perfect, and my daughter, who has been a goalkeeper for three seasons, says these are her favorite gloves by far. She has used five different pairs over the years, and none have impressed her as much as these.

We’ll definitely be returning to The Hundred Glove for her next pair. Highly recommend this brand to any goalkeeper!

I will continue leaving poor reviews until this is sorted. Yoj responded to my previous review with complete incorrect information.

1) you havnt responded to me at all since Christmas, I’ve had an automated email every single time I’ve tried to contact yo say you’ll get back to me soon and have heard nothing. Maybe if Grace or someone else confirmed it’s still being looked into, then I’d know the matter is still being progressed. Ignoring me is completely unacceptable.

2) NO you didn’t provide me with a photo as proof, I provided you with the photo as proof, you told me Royal Mail confirmed it’s delivered and they took a pic and you told me to go back to them. I did this, found the pic and sent it to Grace. The picture was someone holding a parcel in front of a random brick wall that was not my property.

Thirdly you have Royal Mail service your parcels, therefore I don’t feel this is fair for me to have to go back and forth and find out what’s going on. If Royal Mail have not delivered my parcel, it’s a you problem to sort. You entrusted them as you’re courier therefore now this has failed, you need to take responsibility.

My son has used these gloves for the last 2 years he loves them. I had a problem with an order for Xmas and it was rectified straight away. Thankyou!

My son uses these gloves and won’t wear any other brand they give him so much confidence in goal with these gloves on. The grip is outstanding as is the fitting well done to the team on making the best gloves on the market

Extremely fantastic quality and a fantastic line of communication my daughter loves the gloves and they arrived much earlier than we expected and in for Christmas x

The particular glove I wanted was out of stock but the company pulled out all the stops to get me my glove of choice.
The gloves didn’t disappoint, they’re super quality, a distinctive design and well presented.
Their after-sales is proactive and personal.
I can’t recommend this company too much, they’re a first class operation.
P.S. my gloves are the Spectre, pink/black

Bought as a birthday present for my nephew and would buy again! He trains three times a week and plays twice a week and they’re as new as the day we bought them! Fast delivery and great communication from their team as to where the gloves were at what point!

Purchased for my son, extremely fast delivery and he loves them!
Thank you!