Good quality much better than others I have seen .Third time ordering and my item arrived slightly damaged . Claire sorted this straight away and kept in touch . Great customer service
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wow - an awesome business to buy from . The canvas pictures are incredible (even better in real life) and super fast delivery too . I needed to make a slight change and contacted The House Outfit -... Se mere
Virksomheden har svaret
Found The House Outfit via Instagram and liked what I saw….. the problem is that my last 3 experiences with online retailers have been awful. No customer service response, no phone numbers just avoid... Se mere
Virksomheden har svaret
Leider sind die Poster nicht so schön wie im Internet abgebildet. Außerdem kamen zu den Versandkosten in Höhe von 25 Euro noch mal 22 Euro Zollgebühren oben drauf :( für diesen Preis hätte ich sie gar... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At The House Outfit, we have been an online destination with a passion for home fashion since 2016. Over this time, we have helped so many customers to dress their naked walls with our growing collection of over 500 products. All of our home accessories and home wall art have been carefully curated to ensure that you can have the interior space of your dreams!
Kontaktoplysninger
Storbritannien
- thehouseoutfit.com
4,1
God
136 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good quality much better than others I…
Good quality much better than others I have seen .Third time ordering and my item arrived slightly damaged . Claire sorted this straight away and kept in touch . Great customer service
16. april 2026
Uopfordret anmeldelse
Beautiful canvas exceptional quality
Beautiful canvas exceptional quality! Stunning in the kitchen have finished the room off perfectly!!
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Thank you so much for your review Daisy, so glad that you were happy with your canvas order :)
Kind regards,
Louise x
Paid £82 for two prints and two frames awful
Paid £82 for two prints and two frames, very poor quality prints and frames are rubbish very thin white wood surround, a thin plastic instead of a decent material, flimsy, cheap looking, didn’t reply to my email about returning, I would say I would have paid no more than £10 for all, cheap tatt, don’t bother
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Thank you for taking the time to leave feedback about your order and I'm so sorry that you were unhappy with your experience when ordering with us.
We do take pride in the quality of our products so I would like to apologise that you felt they were not good value for money. When a customer is unhappy with their experience we always do our best to try and resolve this to their satisfaction, as your name is not connected to this account I'm unable to see if this was resolved for you but please feel free to contact me directly at louise@thehouseoutfit.com if I can give any further assistance.
Kind regards,
Louise
Lovely print would definitely order…
Lovely print would definitely order more. Delivery time took longer than normal but with a little nudge, it arrived within a couple of of days after. Would definitely order again.
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Hi Susan,
Thank you so much for your order and for feedback about the delivery time, as a small business at busy times there can sometimes be a wait between ordering and receiving your items but I'm glad to hear that you did then receive your things and that you were happy with your print :)
Kind regards,
Louise
Really easy to find what you want
Really easy to find what you want. I knew what I wanted and had them in my basket and check out. Both really simple to navigate, and pay. I had seen the two photos I wanted. I'd scrolled past everytime not sure to get them, would it be a nightmare ect. But, really glad I got them. Really happy. Thank you.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Hi Amy,
We're so glad that you found your shopping experience with us to be so easy - thank you so much for your kind feedback, so pleased you're so happy with your order! :)
Kind regards,
Louise
Great prints
Great prints. Small issue with second order but was resolved promptly by a great customer care team.
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Thanks so much for your lovely review!
So glad that you are happy with your prints and our team were able to resolve the issue with your second order, thank you again :)
Brilliant Prints
We’ve purchased a couple of prints over the years. Love them. And the staff are brilliant. If you’re after prints, pictures etc then go to The House Outfit.
3. december 2025
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Hi Duncan,
Thank you so much for your order and lovely review :)
It was a pleasure as always to help you and we're glad that you love your prints,
Kind regards,
Louise
Unfortunately id suggest avoiding
Unfortunately the print was too small for the frame but I didnt realise this until I'd opened it so can't return it. Absolute waste of money as the print was also illegible due to the way it was printed
23. december 2025
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Hi Rachael,
I'm so sorry there was an issue with your order, I know that you have been communicating with our customer services team about your return and refund which has been processed.
The 'life is tough darling' print is designed in this way with the font but we appreciate that it didn't meet your expectations and with the sizing issue I understand your disappointment, we're really sorry about that.
If we can assist any further please let me know and we'll be happy to help,
Kind regards,
Louise
No communication
Placed an order over a week ago, cannot get an update or response when I try to track it. Have emailed customer service several times and nothing
6. december 2025
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Hi there Abbie,
I'm so sorry to hear that you had an issue with your order.
We are a small business and our customer services team work hard to reply to customers in a timely manner so please accept my apologies that you were waiting for a response from us at this time.
As your review doesn't include your order number I can't check whether you received your order and everything was resolved but I do hope this was the case. If there's anything further we can help with just let us know and I'll be happy to help.
Kind regards,
Louise
Vorsicht, Zollgebühren für Lieferung nach Deutschland
Leider sind die Poster nicht so schön wie im Internet abgebildet. Außerdem kamen zu den Versandkosten in Höhe von 25 Euro noch mal 22 Euro Zollgebühren oben drauf :( für diesen Preis hätte ich sie garantiert nicht bestellt.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Hi Ina,
We're so sorry that you weren't happy with your order. As a business based in the UK unfortunately we do not have control over the customs fees which are charged when orders are shipped internationally.
We understand your disappointment and I'm sorry that the order didn't meet your expectations. If we can help further, please don't hesitate to contact us at customer.services@thehouseoutfit.com
Kind regards,
Louise
So gorgeous I reordered the canvas in a…
So gorgeous I reordered the canvas in a larger size!
I then had some issues with delivery and the team in customer services couldn’t have been more responsive and helpful.
Great company & gorgeous products.
11. december 2025
Uopfordret anmeldelse
I am delighted with my canvases
I am delighted with my canvases. They arrived on time and look amazing in my livingroom. I also had an issue which was resolved straight away.
I will be buying more canvases or prints in the future & be recommending to friends and family.
4. december 2025
Uopfordret anmeldelse
I ordered gorgeous prints from this…
I ordered gorgeous prints from this company, I had missed my house number from the delivery address so didn't receive my prints as Royal Mail returned them as they were unable to deliver without a house number, I was given a full refund, I reordered and they very kindly refunded my postage as I'd re-ordered them, the customer service from this company is excellent, I would highly recommend this company to friends and family, I am over the moon with my pictures and wouldn't go anywhere else now to buy my prints, cannot recommend this company enough, well done and keep up the good work. Sharon. T.
17. oktober 2025
Uopfordret anmeldelse
A good company
This company has the best customer service I’ve ever seen. The second time I purchased from them I did so after a shambolic experience with another company. Whilst the second lot of purchase missed a print - the moment I told them the replacement was in my hand by the weekend. I also got a refund for my inconvenience - then a follow up email. ALSO the prints look good in my home and makes my home feel so calm which is one of their goals. I’m definitely repurchasing from this company! Please don’t change
14. september 2025
Uopfordret anmeldelse
Fantastic
Quick delivery, good quality print and beautiful styles. Packaged perfectly, can’t wait to put it on the wall!
13. september 2025
Uopfordret anmeldelse
Great experiences
High quality prints, great frames and speedy delivery, this is the second time I have placed an order and both times they re been spot on. I’ll be returning as a customer real soon.
Thank YOU
11. september 2025
Uopfordret anmeldelse
Don’t waste your money!
Was so shocked when I received these prints and frames.
The quality does not match the price tag.
Because the frames are fronted with plastic rather than glass this makes them look cheap and causes the light to bend, preventing you from actually seeing the print.
Don’t waste your money. Go to B&M or Temu for the same level of quality
31. maj 2025
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Hi Leanne , We are so sorry to hear that the products you ordered do not meet your expectations. Please can you reach out to our team at customer.services@thehouseoutfit.com as we would like to help.
We do only offer frames with acrylic fronts simply due to its durability and we try to be clear in our product descriptions about the materials our frames contain. However if you reach out to us via email we can certainly aim to come to a satisfactory resolution.
Kind regards
Claire
Matt black aluminium poster frame
It's quite difficult to find a good quality slim metal frame for mounting a poster at a good price . The matt black aluminium item with acrylic glazing I found at The House Outfit was perfect and a good price. The whole transaction was fast, friendly and efficient - the item arrived as promised and was very well packaged. Will use them again for sure
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Hi Phillip,
Thank you so much for choosing The House Outfit for your frames. We are thrilled to hear you are happy with your order and with the service we provide .
Kind regards
Claire
Cream of the crop.
Consistently cream of the crop in supplying top quality artwork.I have bought many framed canvas's from this company over the years and they are my go to source if I need an item.5 stars all the way!
30. juni 2025
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Hi Wayne,
Thanks so much for your review and your repeated custom with us over the years! We're so glad you've chosen to shop with us on more than one occasion and that the quality of the canvases have been up to your standard - many thanks for taking the time to leave your feedback and give us a 5* rating :)
Kind regards,
Louise
After incorrectly ordering a canvas I…
After incorrectly ordering a canvas I contacted the team and they were fantastic to deal with. Great business with great people.
13. juli 2025
Uopfordret anmeldelse
Besvarelse fra The House Outfit
Thank you so much for this lovely review. You were a pleasure to deal with throughout and we are so pleased you have the canvas you desired and are happy with everything we did to help.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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