My elderly mother uses The heating Plan and when her boiler stopped working in January we were concerned for her health and welfare. We called The heating plan straight away. Martin who answered the c... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Top company, if you are in need of a new boiler don't go anywhere else.These guys have kept up the expectations,quick efficient service with polite & courteous staff & installer.Excellent customer se... Se mere
Virksomheden har svaret
Brilliant service from Perry Lovely cheery man so nice and happy! Really informative and kind with efficient service was able to break things down for me and was honest with boiler issues so I did... Se mere
Virksomheden har svaret
48 hrs trying to get answer from the out of hour number that they transfer you to , no answer and unable to leave any messages, due to offices being closed for the xmas period !
Virksomhedsoplysninger
Skrevet af virksomheden
We strive to be the most reliable, efficient, and trusted domestic heating service provider in the market. Putting our customers first, you can be sure to receive the highest level of customer service, ensuring your homes are kept warm at all times.
Kontaktoplysninger
3rd Floor, 45 Albemarle Street, W1S 4JL, London, Storbritannien
- 03333208833
- info@theheatingplan.co.uk
- theheatingplan.co.uk
4,0
God
155 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company
First time working with this company, very good communication and sorted out payment straight away
6. juli 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Liam,
Thank you for your 5 star review. At The Heating Plan we ensure communication is clear and concise to guarantee a high level of service.
Andy
Customer Services
Great service
First time dealing with heating plan, found the customer service great, Steven was very helpful gave me as much information as requested before attending the job, which makes it easier when we attend to diagnose and repair faults. Once completed sent invoice over and was paid promptly, didn't have to chase up payment. Great service
6. juli 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Ibrahim,
Thank you for your 5 star review. I am happy to hear the repair was carried out smoothly, and I will make Steven aware of your positive feedback.
Andy
Customer Services
Never done business with this company…
Never done business with this company before, i did one job and the communication was Fast and payment was instantly done with no fuss.. thank you, will happily do business again.
2. juli 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Antonio,
Thank you for your 5 star review. I am pleased to hear of your positive experience with the team, and we look forward to working with you in the future.
Andy
Customer Services
Great company
Very easy company to deal with, communication was great and payment made very swiftly. Would be happy to deal with again.
23. juni 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Fox,
Thank you for your 5 star review. At The Heating Plan we ensure communication is as clear as possible to guarantee a smooth experience.
Andy
Customer Services
Great office staff very good with…
Great office staff very good with information and taking time to explain.
Operative attended was clean and tidy but most of all efficient.
Many Thanks.
22. juni 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Waleed,
Thank you for your 5 star review. I am pleased to hear of your positive experience.
Andy
Customer Services
Engineer review
Engineer review. Good company to work for. agreed a price and they paid it within half an hour of me sending the invoice. I’m always wary of random calls from insurance companies as we receive them regularly... but these guys were a pleasure to deal with. No messing about and a happy customer at the end of the job. (dealt with a chap called Steve). Peter - CombiCert
16. juni 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Peter,
Thank you for your 5 star review. We are aware of the stigma relating to engineers carrying out works on behalf of other companies, and aim to provide the highest level of service to ensure both the engineers and customers are satisfied. I will make Steve aware of your positive feedback, and we look forward to working with you in the future.
Andy
Customer Services
really good company to work for
really good company to work for, Steve was really helpful and did everything he said he would. top service!
16. juni 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Pashby,
Thank you for your 5 star review. We appreciate your kind words and I will make Steve aware of your positive feedback.
Andy
Customer Services
Great company
Great company we did some work for this company paid instantly highly recommend
8. juni 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Parkin,
Thank you for your 5 star review. After works are complete, it is our top priority to ensure engineers are paid.
Andy
Customer Services
Great company !
Great company !! Good communications and paid straight away. Would do work for them in the future.
6. juni 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Proctor,
Thank you for your 5 star review. It is always great to hear of the positive experiences we have with engineers.
Andy
Customer Services
Engineer arrived on time
Engineer arrived on time, very courteous and professional.
Annual service of boiler very thorough.
3. juni 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Linda,
Thank you for your 5 star review. I am pleased to hear your annual boiler service went well, as we endeavour to maintain the heating in your home.
Andy
Customer Services
Company review
A great company, lovely to deal with and very speedy turn around on works and payment.
2. juni 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Louisa,
Thank you for your 5 star review. It is always a pleasure to deal with reliable and trustworthy engineers.
Andy
Customer Services
Great service really happy
14. maj 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Murray,
Thank you for your 5 star review. I am pleased to hear you are happy with your service, and if there is anything you do need please do not hesitate to contact us.
Andy
Customer Services
Fast services
11. maj 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Hilton,
Thank you for your 5 star review. At The Heating Plan we aim to provide a fast but efficient service that does not compromise quality.
Andy
Customer Services
Very smooth and fast response from heat…
Very smooth and fast response from heat plan. They communicate very quickly and I enjoy working with them.
7. maj 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Herelle,
Thank you for your 5 star review. I am happy to hear of your positive experience, and we look forward to working with you again.
Andy
Customer Services
Heating Three way valve replacement
Excellent service arrived within 4 hours of my phone call to the office, clean worker, fantastic all round i would not hesitate recommend them for a service plan I will be renewing my contract in 2021
20. april 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Newman,
Thank you for your 5 star review. Emergency call outs are treated with the utmost importance, and ensuring your heating is up and running is our top priority.
Andy
Customer Services
Always a pleasure to do business with
Always a pleasure to do business with, very efficient, highly recommended!
20. april 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Byron,
Thank you for your 5 star review. We aim to be as efficient as possible to guarantee a smooth experience.
Andy
Customer Services
Very happy with service!!
20. april 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Johnson,
Thank you for your 5 star review. I am pleased to hear you are happy with the service you received, as we strive to deliver the highest level of customer service.
Andy
Customer Services
A friendly and professional service.
16. april 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Pollington,
Thank you for your 5 star review. At The Heating Plan we aim to provide both a friendly and professional service to ensure customer satisfaction.
Andy
Customer Services
Direct instructions & prompt payment
Direct instructions & prompt payment, great service.
16. april 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Mr Martin,
Thank you for your 5 star review. It is our pleasure to deliver a high level of service, and I am pleased to hear of your experience.
Andy
Customer Services
Pleasant experience
Heating plan got in touch with me to carry out an emergency callout at a property close to me. No pressure approach and friendly. Agreed rates with them and invoiced them immediately after the job was complete. Payment was made straight away. Highly recommend.
3. april 2020
Uopfordret anmeldelse
Besvarelse fra The Heating Plan
Hi Lloyd,
Thank you for your 5 star review. I am happy to hear of your positive experience with our engineering department, and we look forward to working with you in the future.
Andy
Customer Services
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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