I accodentally ordered 2 of the same thong. The company noticed and a lovely ladycontacted me and made me aware. I am on a very tight budget so am extremely grateful she was extremely helpful cancelle... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There had seem to have been an initial issue with my order. An email was received zi had replied to the said email and Jenny responded very quickly and provided me with additional information which wa... Se mere
Customer service was excellent. Fast response time and quick resolution. The ordering process itself was very unclear. Options, add-ons, bonus offers, were confusing and resulted in mistakes being mad... Se mere
Great customer service! I accidentally ordered two of the same item by mistake. They noticed, sent me an email to confirm if it was an error, and processed my refund right away. Highly recommend!
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Accidental double purchase
They noticed that I accidentally double purchased, sent me an email to confirm, and refunded me.
The response was quick and efficient
The response was quick and efficient. I have yet to receive/look at the package, however the customer service at this point has been excellent.
It assured me that I would not be…
It assured me that I would not be enrolled in any ongoing program.
My concerns were heard and dealt with…
My concerns were heard and dealt with immediately. I'm relieved and impressed. Thanks Jan.
Had an issue when I placed the order I…
Had an issue when I placed the order I emailed Support and they answered me immediately and kept in contact with me and came to a wonderful resolution. I was impressed by such a fast reply and such communication.. I highly recommend this company
Very quick service & updated a delivery…
Very quick service & updated a delivery address with ease
All seems to be taken care of quickly
Good customer service
Good customer service, in the form of quick, satisfactory email replies
I had a question for customer service…
I had a question for customer service and it was dealt with quickly and professionally.
Excellent customer service .
I didn’t like the way when ordering I automatically subscribed for further goods…
However Marj and Jenny were exceptionally prompt in sorting it out for me. Excellent customer service.
Great quick response to my question.
Great quick response to my question.
The customer service was lovely and…
The customer service was lovely and reassuring. I thought it was a subscription I paid for but they reassured me that it was only one off payment when I order their products
Email enquiry to resolution within 24 hours
I sent an email enquiry. I had an almost immediate response, from customer services, which directly related to my concerns.
I was informed that the situation would be forwarded to the appropriate department and they would respond. They did within 24 hours, completely answering my concerns and rectified the issue.
Quick response
Customer service replied quickly to my email about monthly subscription putting my mind at rest that no charges would be made as it appeared so on my order.
Fast and easy
Very helpful, prompt and understanding. Would deal with you again
Great product and customer service!
Great product and customer service!
I’ve been emailing Jen
I’ve been emailing Jen. She is very friendly,helpful and knowledgeable. She also gets back with you very quickly. She’s a godsend
Up to now excellent customer services
Up to now excellent customer services. So that’s what I’m rating right now. Can’t comment on product until it actually arrives
Quick response time
I thought it accidentally hit the subscription button but Jan emailed me withing a couple days to assure me this was not the case and I would not be charged for anything beyond my original purchase. I appreciate the quick response.
I asked a question and it was answered…
I asked a question and it was answered very quickly with just the right info I needed. Thank you to the Groovd!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







