thegroovd.com Anmeldelser 

There was a quick response from Jenny. She gave me the information I needed to return the product. It will go in the mail tomorrow morning and I will let you know the tracking number.

I placed an order but somehow was not able to finish the order. You reached out to me and we were able to fix it. So now everything is fixed and the order will be processed and on the way. Thanks!

Proactively identified I erroneously placed two orders. Customer Service reached out to verify and canceled/refunded the duplicate order. Appreciate the proactive outreach.

Excellent, perfect

Thank you for your help with cancelling my subscription, at this time I unable to proceed.

Customer service was great. When I had issues with the order not going through, I contacted support and they were on to it quickly and had it sorted out in a very short time.

I initially had some technical difficulties at checkout but, when I contacted customer support, they were very responsive and sorted out the issue very quickly. I wish all businesses customer support were like these!

Very quick response and solution to my concern. This has increased my confidence in the business.
Thank you

I had an issue with my order which when escalated was resolved fairly and quickly

The person (Jennifer) was very helpful and responded immediately. Great customer service! Fantastic!☺️

I accodentally ordered 2 of the same thong. The company noticed and a lovely ladycontacted me and made me aware. I am on a very tight budget so am extremely grateful she was extremely helpful cancelled the extra order at my say so organised a refund. Wonderful customer service i will be shopping with this company agaon soon. Very recommended safe company to deal with.

There had seem to have been an initial issue with my order. An email was received zi had replied to the said email and Jenny responded very quickly and provided me with additional information which was helpful. Very prompt polite customer service.

Great customer service! I accidentally ordered two of the same item by mistake. They noticed, sent me an email to confirm if it was an error, and processed my refund right away. Highly recommend!

Customer service was very fast and through!

I reached out since I still haven't recipient my order, and they tracked it down, and decided to send me my order again due to nonmovement. They gave me direct links to watch the movements of the order. I appreciate all their help, especially because it's important to me to get this product. Excellent customer service and support.

had an issue with my purchase and the issue was resolved promptly
I was totally impressed with immediate response to my customer service inquiry.

Was impressed with the product I sent to my great niece. She got it in the time frame that was stated. Best part, she loves the books. She is only 6 1/2 and loves to draw, print, color,etc. The books will certainly help with her numbers & letters. Thank u

I thought I had to cancel my order and make a new one and Jenny responded to my email very quickly. Jan then offered to do whatever I wanted with the order and gave me new information so I could decide easily. Excellent service!

Customer service was excellent. Fast response time and quick resolution. The ordering process itself was very unclear. Options, add-ons, bonus offers, were confusing and resulted in mistakes being made when placing my order. Jenny (CSR) was most helpful, after the fact, but, should not have been needed.