Products arrive promptly, well packed, packaging does not contain polystyrene as far as I can tell, is bio degradable, and can be used for gardening I.e: in plant pots. Items well priced, customer ser... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cannot praise the high level of service of this company enough . So rare these days. After making an online order I realised (about an hour later) that I’d ordered the wrong scent of a body wash . N... Se mere
Sceptical at first but after reading all the reviews decided to give it a shot.Must say a memorable experience indeed.From packaging to delivery at my doorstep everything TOP NOTCH.Looking for men gro... Se mere
Virksomheden har svaret
I could copy and paste the previous comments from Sarah!!!! Henry - Customer Service was absolutely first class ( unlike Royal Mail - excuse the pun) he went way beyond the call of duty in help... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Discover the best men's skincare and male grooming products coupled with outstanding customer service.
Kontaktoplysninger
Storbritannien
- thegroomingclinic.com
4,7
Fremragende
216 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Was very pleased with products I was…
Was very pleased with products I was advised to try . Quick delivery good customer service . Very happy 5*****
21. marts 2023
Besvarelse fra The Grooming Clinic
Thanks Andy! =)
Wonderful!
If only every company was as efficient, friendly and helpful. From the moment I placed my order, I felt I was their only customer. I will recommend them to my friends and family.
27. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Grooming Clinic
Thanks for taking the time to share your experience with us, Anne :)
Great products not available on the…
Great products not available on the high, good prices and fast free delivery.
19. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Grooming Clinic
Thanks for taking the time to leave a review Simon, I'm glad we made you happy =)
Awesome products, great support !!!
Awesome products, great Instant support, extremely friendly and helpful staff! Very fast shipping and fair prices … and although I was afraid that the brexit could cause additional costs there were none. And now they even reduced shipping fees while several prices are cheaper than in EU-Online-Stores! Absolutely trustful website … a must for all men of today who love to try different new fragrances and products that are made for men. And free gifts made my shopping experience complete. Thanks a lot! I‘ll be back! :)
12. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Grooming Clinic
Thanks for taking the time to leave a review Stephan, we pride ourselves on delivering the best experience, so I'm glad we made you smile!
Besvarelse fra The Grooming Clinic
Thank you Zuzana =)
Besvarelse fra The Grooming Clinic
Thank you, Terry =)
Great price and fast delivery
23. februar 2023
Besvarelse fra The Grooming Clinic
Thanks for taking the time to share your experience with us, Guy :)
Fast and helpful!
The Grooming Clinic is one of the only places in the UK that stocks the brand I wanted, and having had a poor experience with another retailer, decided to give TGC a go, given the good reviews. I am thrilled with the service. Really quick to respond and help on chat. And my order was dispatched same day and arrived within 48 hours. Will definitely shop here again and will recommend to others.
27. februar 2023
Uopfordret anmeldelse
Besvarelse fra The Grooming Clinic
I'm glad we made you Smile, Em. Thanks for taking the time out to share your experience =)
Besvarelse fra The Grooming Clinic
Thank you for taking the time to share your experience, Julia! :)
Always great
21. februar 2023
Best Customer Support Ever
This is the best website ever, Genuine products, fast
delivery, and good prices too .
And the best thing is their customer support, they're sooo helpful and collaborative, as well as they're available 24/7 and replying faaaast.
My 2 shipments were refused by the customs authority, and have been returned. They reshipped them for me in 3 shipments without any additional cost.
12. februar 2023
Uopfordret anmeldelse
Excellent customer service from Henry today
I have ordered multiple times from The Grooming Clinic as their prices are the best and delivery is fast.
Today I was having trouble logging in to my account and contacted them to find out what was going wrong. Henry identified that my previous orders were made via their old website and my details had not migrated. He updated my account with previously earned reward points and his responses were quick & very helpful.
I'll continue using their website for ordering my favourite perfumes by Escentric Molecules as they have by far the best customer service and good prices.
12. januar 2023
Uopfordret anmeldelse
Besvarelse fra The Grooming Clinic
It's our great pleasure Hanna =)
Great Place !!
My order was delivered promptly again, this is my third time ordering from this place and I'm yet to have an issue. I tend to try different products each time and they're always competitively priced when I search around online. Would definitely recommend.
4. januar 2023
Uopfordret anmeldelse
Besvarelse fra The Grooming Clinic
Thank you for taking the time to leave a review, Lewis, we're glad we made you smile =)
3 months and still no refund
3 months and still no refund
Royal Mail was unable to deliver my order so it was sent back to The Grooming Clinic. I contacted them and they said they would issue a refund as soon as they received the product back. I have been waiting for three months and have still not received a refund. Would not order anything again.
2. januar 2023
Besvarelse fra The Grooming Clinic
Hello Mirjam.
It's saddening to read your review and we would like to share the true chain of events to reassure anybody who may read it.
We despatched your order on time and Royal Mail attempted to deliver it 48 hours after despatch. Nobody was home so they returned it to your local delivery office for you to collect it, or to arrange for it to be redelivered.
The parcel was never collected by you, and so Royal Mail eventually arranged to return it back to us, the sender. The parcel never was returned to us, yet we still arranged to fully refund your purchase.
I hope this is now resolved to your expectations, and for anybody reading this please rest assured that if something goes wrong with your order will absolutely put it right for you.
With very best wishes
TGC Support Team
First time customer
First time customer but I checked the reviews on here first before ordering a high value item. Fast delivery and it included a free gift! Plus their pricing was the most competitive.
26. december 2022
Uopfordret anmeldelse
Besvarelse fra The Grooming Clinic
Thank you Rachel =)
I ordered from The Grooming Clinic…
I ordered from The Grooming Clinic following a google search for my favourite aftershave, their price could not be beaten!!
I was delighted how quickly it arrived.
Also, they very kindly added some extras to the box! Some well needed bath salts and sample bottle of aftershave too. Made me smile!
I will definitely use these again in the future.
A very happy customer!
29. december 2022
Uopfordret anmeldelse
Besvarelse fra The Grooming Clinic
Thanks for taking the time to leave a review, Brendan =)
Besvarelse fra The Grooming Clinic
It's our great pleasure =)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.