Very prompt service,quality products and order correct... Only niggle for me was delivery options.. I like to use Evri in my area as my evri courier is super! Royalmail and parcel force not so goo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Previous orders have been completed pretty smoothly however I placed an order November 10th my money was taken but no sign of order. I have sent 3 e mails and 2 messages on the online chat option an... Se mere
Best vape store for exclusive offers and they also sell exclusive quality vape juice (feast treats) that nowhere else stocks! Staff are always friendly and helpful in store and online service is quick... Se mere
Good price and delivery is awesome fast o ly down side one of the vape tasted burnt out but must been a dud one other than that amazing
Virksomhedsoplysninger
Skrevet af virksomheden
The E-Cig & CBD Store is the largest growing electronic cigarette & CBD Store in the UK with 50+ Stores Nationwide, providing a huge range of brands of e-liquids & vape devices & accessories. Stocking a huge selection disposable vapes including, Elf Bar, Elux and Crystal Bars.
Kontaktoplysninger
Storbritannien
- Support@theecig.co.uk
- theecig.co.uk
3,6
Middel
1 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awesome service
15. august 2023
Uopfordret anmeldelse
Easy shopping experience
Easy shopping experience. Plenty to choose from, each product had a clear description on the website to help me choose exactly what I wanted. Very happy indeed!
8. august 2023
Excellent service
31. juli 2023
Always easy to navigate their website
Always easy to navigate their website, best site for vape deals.
1. august 2023
Good product and fast delivery.
25. juli 2023
Uopfordret anmeldelse
I had an issue placing the order which…
I had an issue placing the order which I contacted them about which was resolved so quickly very impressed and quick delivery
23. juli 2023
Uopfordret anmeldelse
The website was easy to navigate and…
The website was easy to navigate and the selection of products in stock was great the products themselves arrived promptly and I was informed of order dispatch and delivery so it made receiving my items straight forward and hassle free
20. juli 2023
Uopfordret anmeldelse
Super fast delivery
Super fast delivery, vape juice is great, flavour spot on! Especially as no nicotine
22. juli 2023
Beware. Fraudulent Financial Practice.
Just filed with the bank. Order confirmed and age verified Monday 17 July. Website states orders placed after 1pm are shipped next working day. Emailed Wednesday and Thursday, and spoke to ECig HQ (hunted down the number 0330 165 9977) Accounts office Friday. Monday 24 July, FINALLY receive a reply from Elijah, Online Manager. He claims security put my order on hold due to fabricated card issues. Replied that my account was debited immediately, and to fulfill my order or issue a refund in 24 hours. As of today 26 July Wednesday, it is 48 hours and still no reply nor shipping confirmation.
17. juli 2023
Uopfordret anmeldelse
Order on a Monday
Order on a Monday, Paid for 1-3 working day delivery & my order wasn’t dispatched until the following Wednesday. I tried contacting them and no response and when I eventually got one they just lied about what had happened and didn’t actually dispatch what I originally ordered. I responded to them stating that I had evidence they were lying and I didn’t get a response or an apology. I will not be using them again.
19. juli 2023
Uopfordret anmeldelse
Absolutely terrible experience
Absolutely terrible experience. Ordered nic salts for the first time, paid for the 3-5 day delivery. Its been over a week and radio silence from their end. I sent emails and DMed their instagram because they dont have a contact number, to which I got a single reply that the item is out of stock and they're "sorry". That's it, didnt give me a time frame of when they'll send the stuff. And then went silent again. I'm trying to get a refund now but even then all I'm doing is waiting for them to reply. Crazy how they're doing business lol
25. juli 2023
Uopfordret anmeldelse
Prompt delivery
23. juli 2023
Very easy to order and excellent postage prices
Very easy to order instant confirmation of order and excellent postage price will use again -Thanks
19. juli 2023
Items were delivered quickly and I had…
Items were delivered quickly and I had no problem with them
12. juli 2023
Uopfordret anmeldelse
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