Excellent selection of dice and gaming accessories. Ships promptly and well packaged. Royal Mail provided prompt delivery to the US where the good old USPS promptly "lost" the package for 30 days unti... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A superb range of products at very competitive prices plus outstanding customer service. You're bound to find the thing you're looking for plus half a dozen others you didn't know you wanted!
Virksomheden har svaret
Excellent customer service, very helpful & friendly. My tablet crashed/went funny as i placed an order, so I had no idea if my order had gone through. I emailed them late the next day (just incase my... Se mere
Virksomheden har svaret
Ordered some cool looking dice from their shop, received a tracking number however the delivery got lost. Once this was confirmed with royal mail a replacement order was issued very swiftly and the cu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
A family business and the world's largest retailer of dice with over 15,500 different dice, dice sets and gaming accessories in stock. We will ship to anywhere in the world and so far we have fulfilled over 261,000 orders to 64,000 different customers in 122 different countries. Wherever you live, whatever you play, we have what you need to make the most of your game.
Kontaktoplysninger
Storbritannien
- enquiry@thediceshoponline.com
- thediceshoponline.com
4,7
Fremragende
668 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Stellar Selection and Service!
Excellent customer service, prompt response to question about order. Love the selection, couldn't find what I was looking for anywhere else. The site feels a bit dated, but filtering through to find exactly what you need is much easier than any other site I've tried, and that includes Amazon!
27. januar 2025
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Besvarelse fra TheDiceShopOnline
Peter thanks for the kind review - watch out for updates we are working on this year :-)
Kindness and fast response
Kindness and fast response
Thank you for beeing so polite and re-send me the shipping confirmation mail along with all the tracking information. My order might have some little delay, but your manners were absolutely fabulous.
Thank you for beeing awesome!
29. januar 2025
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Jorge thank you so much for the kind review - your words make a real difference :-)
Excellent service
Excellent service. I made a mess of my order specifying the wrong things. The Dice Shop could not have been more helpful in allowing me to correct it.
6. januar 2025
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Giles always happy to help :-)
The customer service was really good
The customer service was really good, it took a while to deliver the product but the customs are to blame for that, not the shop itself. When I shot an e-mail, I got a reply immediately the next day, so 5/5 for that.
The product, however, is not of the greatest quality. I ordered an iridescent d100, and while the picture is pretty faithful to the actual product, the die arrived with several defects (scratches of unknown origin). It is also a bit smaller and way lighter than the photo and description would suggest. Haven't had a chance to test it in action, as it is a gift for my party's wild magic sorcerer, but I'm sure she will love it nonetheless.
21. januar 2025
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Besvarelse fra TheDiceShopOnline
HI I am sorry you weren't happy with the dice - I know you have spoken to the team and if there is anything else we can do just let us know :-)
Good prices and very helpful staff
Good prices and very helpful support staff. I miss ordered and they cancelled my order without hassle. The missing star is because the only contact on the website (that I could find) is email. Email's fine and worked for me but it would have been quicker to get it sorted over the phone.
1. januar 2025
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Besvarelse fra TheDiceShopOnline
Freddie thanks for the kind review :-) On the phone number its a tricky one - partly because you ordered over the New Year period and we are closed a few days - also last year we shipped to most countries on the globe and there is no practical way we can provide phone support over 24 hours. We are all over email to support though - and if something needs urgent attention we are all over it :-)
First time ordering on this site
First time ordering on this site. Everything is great. Support responds within 24 hours. The order arrived intact. They deliver directly all over the world. Also a plus. The only wish is that I would like to see a cardboard box for my orders, not a bag. That's probably all. Thank you for being there!
30. november 2024
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Besvarelse fra TheDiceShopOnline
Hi Mike thanks for the amazing review :-) On the box question I checked it out :-) The straightforward answer is that most orders being dice and relatively low price in the main :-) can ship in a lower shipping category - this means a couple of things - firstly we can keep the shipping cost down and pass the savings on to the customers (almost half of what a box costs). Also if not in a ox it goes straight through a meter box most of the time keeping it safe rather than a doorstep. If it does need a box for size or protection the team do have them to send. Great question and I hope this makes sense :-)
Besvarelse fra TheDiceShopOnline
Thank you so much - she will be really pleased with your feedback :-)
how quickly the team answered to my…
how quickly the team answered to my question
10. januar 2025
Uopfordret anmeldelse
Besvarelse fra TheDiceShopOnline
Alex thank you for he great review :-)
Nice products and great people.
Nice products and great people.
They are helpful.
9. januar 2025
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Besvarelse fra TheDiceShopOnline
Dylan thank you for the review … always happy to help 🙂👍
a quick and efficient response from…
a quick and efficient response from customer service, I received all the information I needed to solve my problem. well done!
9. januar 2025
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Besvarelse fra TheDiceShopOnline
Edouard - we are always delighted to help and thank you for the kind review :-)
Fast, helpful and cooperative.
I got the help I needed as fast as humanly possible.
The team was very cooperative and helpful.
6. januar 2025
Uopfordret anmeldelse
Besvarelse fra TheDiceShopOnline
Christoper - thank you for the review - we are pleased that you are pleased with our help :-)
Great price for dice
Great price for dice, and very helpful responses when contacted by email.
27. december 2024
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Besvarelse fra TheDiceShopOnline
Hi Amit - thank you for the kind review - we are always happy to help :-)
Quick and constructive in reaction
6. januar 2025
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Besvarelse fra TheDiceShopOnline
Great review TY :-)
Great Dice resource shop
easy to use website, with an amazing range of dice to choose from, simple checkout process and great customer service. have been using them for years and will continue to do so!
23. september 2024
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Besvarelse fra TheDiceShopOnline
Ian - thank you for the kind review and great to have you as a customer for so many years :-)
Lovely dice, great customer service.
Package arrived just before Christmas and the d4 of one set as well as the tin of another were badly damaged. The Dice Shop Online responded to my email as soon as they were open and sent one by special delivery so that it would arrive before Christmas with no quibbling. The Dice themselves are always of extremely high quality, they look beautiful and always roll true. We will definitely shop here again.
23. december 2024
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Thalia - really happy to help :-)
Excellent shop and customer service
Would not hesitate to recommend them to other gamers.
17. december 2024
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Besvarelse fra TheDiceShopOnline
Geraint - thank you for the kind review :-)
Very kind and personable
Very kind and personable. They reached out as soon as I raised an issue with checkout and we got it sorted right away.
TheDiceShopOnline was the only place I could find the colour-changing dice I was looking for and they came super quick. I ordered on the Friday and they arrived on the Monday. I was very impressed.
I will be looking out for them at the next dragonmeet
6. december 2024
Uopfordret anmeldelse
Besvarelse fra TheDiceShopOnline
Joshua thank you for the great review :-)
Great variety of single dice!!
Quick and efficient! Really appreciate being able to buy individual dice
20. november 2024
Uopfordret anmeldelse
Besvarelse fra TheDiceShopOnline
Thank you for the great review :-)
Besvarelse fra TheDiceShopOnline
Ben thank you for the great review :-)
I asked for help on a mistake I made…
I asked for help on a mistake I made and they helped through it😁
9. december 2024
Uopfordret anmeldelse
Besvarelse fra TheDiceShopOnline
Elizabeth thank you for the kind review - always happy to help :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.