Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Se mere
Virksomheden har svaret
Ich habe mehrere Kleider bestellt. Ungefähr die Hälfte war sehr schlecht verarbeitet. Außerdem wurde bei der Retoure ein Artikel nicht erstattet. Ich habe bereits drei mal deswegen die Serviceabteilun... Se mere
Well I have to say that The Cream Store has renewed my love for Sheffield city centre. Was looked after by Manish very well. Got some new runners and 3 very well priced T-shirts……… 100% be back as... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Kontaktoplysninger
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Storbritannien
- 024 7638 7650
- info@thecreamstore.com
- thecreamstore.com
4,5
Fremragende
169 anmeldelser
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great shop in a lovely part of…
Great shop in a lovely part of Sheffield city centre, surrounded by other great shops. Really great product range in The Cream Store. I will be back!
12. februar 2025
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thanks so much, Samantha! It’s great to hear you’re happy with our product range available. Looking forward to welcoming you into our store again soon!
Besvarelse fra The Cream Store
Thanks for taking the time to provide us a great review, we are glad your happy with our service. We really appreciate your support, thanks for shopping with us!
It's just awesome!!!!
27. december 2024
Besvarelse fra The Cream Store
James, we’ll take “awesome” any day—thanks for making our day! Pop back anytime if you’re in the mood for more awesomeness 👊🏻.
Really pleased with product.
Really pleased with product.
Excellent style and quality.
Delivery prompt and hassle-free.
26. december 2024
Besvarelse fra The Cream Store
Thanks for the feedback, James! It’s awesome to hear you’re loving the style and quality of your product. Glad the delivery was hassle-free—that’s always the goal. Hope to see you back soon!
Sheffield Branch - 10/10
Lovely vibes and even better selection of items. Bought 2 pairs of Carhartt Jeans from them in 2 months and I can see myself coming in more and more
The best part about the shop is the staff. Massive thank you to Kyle and Esme for helping with what I should get and for being so friendly! 100% worth the hour trip into the city to see them. Anyone dipping their toes into their fashion and style, needs to pay a visit 🤠
26. december 2024
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thanks so much, Emma! It’s great to hear you’re happy with the vibes and the Carhartt jeans—solid choice. We are really pleased to know we could help out and make your trip worthwhile. An hour into the city is a big effort, so we really appreciate you coming by. Looking forward to seeing you again and having you in our store as its always a pleasure!
Great service
Great service today on a return/exchange. Becoming my new favourite in Sheffield
21. december 2024
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thanks so much, Matt! We're really happy we could make your return/exchange hassle-free. It’s awesome to hear we’re becoming a go-to spot for you in Sheffield—that means a lot to us. Looking forward to welcoming you back soon!
Definitely be back
Friendly staff, great selection and one of the nicest stores I’ve been to recently.
17. december 2024
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thank you, Ash, for the fantastic feedback! We’re so glad you enjoyed your visit, from the friendly team to the selection and store atmosphere. We can’t wait to welcome you back again soon!
Besvarelse fra The Cream Store
Thank you, Karen, for your kind words! We’re so pleased to hear you’re happy with the quality of our items and the communication from our team. We hope to assist you again soon!
Happy customer
To be honest you were the only company that had the item I bought everybody was out of stock but could not have been easier to order especially for a pensioner like me and arrived in record time for this time of year very happy with my purchase and would recommend you to family and friends kind regards anne
25. november 2024
Besvarelse fra The Cream Store
Thank you so much for your lovely feedback, Anne! We’re delighted to hear you found what you were looking for with us and that the ordering process was straightforward. It’s especially great to know everything arrived so quickly. Your recommendation means the world to us, and we look forward to welcoming you back anytime. Kind regards, The Cream Store team.
Besvarelse fra The Cream Store
Thank you, Rachel, for your kind feedback! We’re so pleased to hear everything met your expectations and arrived promptly. We look forward to helping you again soon!
Fantastic new store in Sheffield
Fantastic new store in Sheffield. I took advantage of the online click and collect discount. My Fred perry was ready to collect super fast and store staff really lovely. Brilliant to see some higher end retailers in town. Keep the faith 😀
2. november 2024
Besvarelse fra The Cream Store
Thank you so much for your kind words Maxine! We're so pleased to hear you enjoyed your experience with us, from the online click-and-collect process to visiting the store. It’s great to know the Fred Perry piece found its way to you quickly, and we’re especially glad the team made you feel welcome. Bringing higher-end retail to Sheffield is a mission we're passionate about, so your support means the world. Hope to see you again soon! 😊
Besvarelse fra The Cream Store
Thank you for the great feedback Solarflare! We’re so glad you’re happy with your new trainers and the speedy delivery. Your support means everything to us, and we hope to see you again soon!
Besvarelse fra The Cream Store
Thank you for your review! We're delighted to hear you found great value and that your order arrived quickly. We look forward to serving you again soon!
Easy to order and goods came in a…
Easy to order and goods came in a really good time. Quality of goods was excellent
2. november 2024
Besvarelse fra The Cream Store
Thank you, Nigel, for your kind feedback! We’re so pleased to hear you found the ordering process straightforward and that your items arrived quickly. It’s great to know you’re happy with the quality too – we aim to deliver nothing less. Hope to see you back again soon!
Good service from my experience
Good service from my experience. Has gone above and beyond for me more than once !
30. oktober 2024
Besvarelse fra The Cream Store
Thank you, Dane, for your kind words! It means a lot to hear that our service has made a difference for you. Going above and beyond is what we strive for, and we're so glad it’s been noticed. Looking forward to helping you again in the future!
First visit to this lovely new shop in…
First visit to this lovely new shop in Sheffield. Nice spacious layout in the store in a great location in this bit of the city centre that really feels like it’s on the up. Great range of stock and friendly and helpful staff.
26. oktober 2024
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thank you so much for visiting and for your lovely feedback! We’re delighted you enjoyed the store’s layout and location—it’s exciting to be part of this thriving part of Sheffield. It’s great to hear you appreciated the range of stock and that the team made you feel welcome. We hope to see you again soon!
Nice helpful staff
Very nice, helpful staff in the new Sheffield shop.
22. oktober 2024
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thank you, Dylan, for your kind words! We’re so glad to hear the team made a positive impression. We’ll be sure to pass on your feedback to them. Hope to see you again soon!
New store so made a visit
Popped into city centre for food and few games in sports bar. As we were close by decided to pop in to see the store given its only been open 3 days. Must say really friendly staff great range of clothes a great addition to city centre. Got a coat and nice surprise was 5% cash back on future visits. Definitely worth a visit.
20. oktober 2024
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thank you, Patrick, for stopping by and sharing such thoughtful feedback! We’re so glad you enjoyed your visit and found the team welcoming and the range of clothes to your liking. It’s great to hear the 5% cashback was a nice surprise too! We’re excited to be part of the city centre and look forward to welcoming you back soon.
They sent me a damaged Shirt with…
They sent me a damaged Shirt with stains on it! I paid for a new Shirt and got some worthless stuff for Lots of Money.
Hands Off Here, Italian scam Site !
16. oktober 2024
Uopfordret anmeldelse
Excellent Customer Service
Quick delivery and very responsive, friendly customer service via whatsapp. Thanks!
31. august 2024
Besvarelse fra The Cream Store
Thank you, Ryan, for your kind feedback! We’re so glad to hear you had a great experience with our delivery and WhatsApp service. It’s always our goal to make things as smooth and friendly as possible. We hope to assist you again soon!
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