Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Se mere
Virksomheden har svaret
Ich habe mehrere Kleider bestellt. Ungefähr die Hälfte war sehr schlecht verarbeitet. Außerdem wurde bei der Retoure ein Artikel nicht erstattet. Ich habe bereits drei mal deswegen die Serviceabteilun... Se mere
Well I have to say that The Cream Store has renewed my love for Sheffield city centre. Was looked after by Manish very well. Got some new runners and 3 very well priced T-shirts……… 100% be back as... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Kontaktoplysninger
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Storbritannien
- 024 7638 7650
- info@thecreamstore.com
- thecreamstore.com
4,5
Fremragende
169 anmeldelser
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff
Staff, staff,staff,clearly care about product and customers,ask a question and they action it.
25. oktober 2025
Uopfordret anmeldelse
Been looking to get this polo shirt for…
Been looking to get this polo shirt for a while but couldn't get my size so was glad to see it in your shop thanks Di
20. oktober 2025
Uopfordret anmeldelse
I have no update on shipping
I have no update on shipping. You asked if I would pay extra tariffs and I said yes, and then never heard back.
29. september 2025
Besvarelse fra The Cream Store
Hi Joyce, please accept our apologies for the miscommunication here. Your order has been dispatched today with priority delivery to you by Friday. Many thanks for your order.😊
Top notch
Superb range of products at great prices.
Had a an issue with order, fixed in <24hrs, fantastic service - highly recommended.
26. september 2025
Besvarelse fra The Cream Store
Hi Lee! Thanks again for your order and super kind review. 😊
A great addition to Sheffield city centre
Since the store opened in Sheffield it's become a regular drop in for something different with plenty of great top quality brands in store. It has also become a firm favourite for my teenage son. The staff in the store are always great and very helpful, making every visit a pleasure.
19. september 2025
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Hi Alex! Thanks for your super kind review! Its always a pleasure to see you and your son in store and we are very grateful that our store is a regular drop in point! We look forward to seeing you again soon!😃
Besvarelse fra The Cream Store
Thanks for your lovely review, its much appreciated and helps us become better everyday!😃
Ordering was easy and the delivery of…
Ordering was easy and the delivery of the Fred Perry was quick, couldn’t be happier 👍
29. juli 2025
Besvarelse fra The Cream Store
Thanks for taking the time to provide us a lovely review, this really helps us grow and be the best we can be! 😃
Besvarelse fra The Cream Store
Hi Oleksii! We really appreciate your kind review and for shopping with us. We look forward to welcoming you again soon!😃
Retail therapy at its best
Welcome this great shop in to Sheffield, bought two Fred Perry polo shirts, after great advice and service from assistant, well worth a visit.
20. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Hi Deborah! Great choice on the Fred Perry polo's we are very grateful for your kind review of our Sheffield staff and glad you managed to find the items you were looking for!😃
Fab shop
Fab shop. Nb not just for men, there's womenswear upstairs, mainly Carhaart, but some other brands too. Very helpful staff.
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thank you so much for taking the time to provide us a glowing review and thank you again for shopping with us!😃
Fast delivery and fast refund..
Fast delivery and fast refund..
Will defo buy from there site again!!
26. juni 2025
Besvarelse fra The Cream Store
Hi Wayne, we are super grateful for your kind review of your online shopping experience! 😃
Great service all round.
30. juni 2025
Besvarelse fra The Cream Store
Hi Gavin, Thanks for taking the time to provide us a super kind 5 star review, its much appreciated!😃
Super friendly atmosphere and top…
Super friendly atmosphere and top quality goods in store! Everyone really helpful and welcoming too! Best shop in Sheffield!
28. juni 2025
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thanks for dropping in Conor and we are glad you had a great experience in our Sheffield store. We are so happy you have rated us the best store in Sheffield! Hope to see you again real soon!😃
Besvarelse fra The Cream Store
Many thanks for your positive feedback on your experience!! It really was a pleasure to have you and your wife in today and and we are very happy you liked our selection of Carhartt WIP amongst other things! Hope to see you again soon, thanks!
Fantastic service. Love the dress!
What an amazing company! I received my order very quickly. Well packaged. I wore my Amy Winehouse dress to a gig and had lots of people asking me where I got it from.
30. maj 2025
Besvarelse fra The Cream Store
Thanks for the super kind feedback, it's much appreciated! We also love the Amy Winehouse collections...always unique and eye catching! Thanks for shopping with us!😃
Great service
Great service. Ordering was easy. Item arrived promptly and was well packaged.
27. maj 2025
Besvarelse fra The Cream Store
We are glad you enjoyed your experience shopping with us. Your kind review is very much appreciated, thank you!😃
Great product and communication
Great product and communication, easy to order would definitely use again
24. april 2025
Besvarelse fra The Cream Store
We are glad you enjoyed your experience shopping with us. Your kind review is very much appreciated, thank you!😃
Besvarelse fra The Cream Store
Hi Ben! We are glad you enjoyed your experience shopping with us. Your kind review is very much appreciated! 😃
Arrived next day.
23. februar 2025
Besvarelse fra The Cream Store
Thanks for the feedback, Janet! We’re glad your order arrived quickly. We look forward to serving you again soon!
Fast delivery
Fast delivery, great item at a very good price, would use this site again.
3. februar 2025
Besvarelse fra The Cream Store
Thank you so much for the kind words, Peter! We’re thrilled to hear you’re happy with the fast delivery and your item. We always strive to offer great products at great prices, and it’s wonderful to know you’ll be back. Looking forward to serving you again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.