The delivery turned up without any notice so it was left in the wrong place. The pieces of wood were more like kindling than fire wood. I filled in their custom reviews saying I was quite disappo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Superb service, ordered coal online checked a few things out over the phone first, coal was far cheaper than anywhere in Essex for a quality product, delivery was spot on, pallet left by back gate on... Se mere
Good quality product at competitive price. Unfortunately despite pallets being well wrapped haulier managed to tip them over which made delivery late. But bags were restacked & delivered intact at lat... Se mere
Virksomheden har svaret
Really helpful, the delivery button wouldn't work on the internet section, we rang them and they talked us through it. We live in a rural community where delivery is tight but they ensured we had a sm... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om The Coal Shop
Skrevet af virksomheden
Welcome to The Coal Shop.
> Free National UK Delivery Available* > PayPal PayIn3 Available > Seasonal DiscountsHigh Quality Products:
> Smokeless Coal > House Coal > Kiln Dried Logs > Firelighters > Coal Bunkers > Log StorageIntroduction:
We have been providing quality fuels to the UK for over 90 years, taking pride in our heritage and expertise in the coal industry. To make our products more accessible, we created an online shop that is simple to use and easy to navigate, with our customers in mind.
Our goal is to deliver the best house coal, smokeless fuel, and kiln-dried logs at competitive prices.
We have carefully selected our most popular products and brought them to your doorstep in a few simple clicks. Our longevity in the industry can be attributed to our commitment to quality products and excellent customer service.
Our History:
Since 1932, our family business has been thriving thanks to the late Jack Harrison’s vision. We are proud to say that our traditional family values have remained at the core of everything we do. Back in the day, we used to deliver coal to local homes using horses and carts. Although times have changed, the memories of those days remain with us, and we still cherish them. As the business grew, Jack’s son Geoff joined him on trips to the mine. It was on one of these trips that Geoff thought he was left behind and walked all the way to the mine! Such memories remind us of the hard work and dedication that went into building this business. As the years went by, all four of Jack’s sons joined the business, and we have since expanded our product range to meet the demands of the modern world.
Today, we employ a team of around 30 staff who work tirelessly to deliver modern, efficient fuels to homes, factories, hotels, farms, and all kinds of premises. We have harnessed technology to keep up with the needs of the 21st century and supply garage forecourts and shops with pre-packed fuels. We moved to our current location at the industrial estate in Milton in 1992, which allowed us to expand and modernise our business to meet current requirements. We are proud of our history and the legacy that Jack left behind. As we continue to grow and adapt to the ever-changing business landscape, we remain driven by the same values that have kept us going all these years. We are grateful to our loyal customers, and we look forward to serving them for many more years to come.
Kontaktoplysninger
The Coal Yard, Milton Road, ST1 6LE, Stoke On Trent, Storbritannien
- 01782 355175
- sales@thecoalshop.co.uk
- thecoalshop.co.uk
4,4
Fremragende
690 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The delivery driver Adam was lovely &…
The delivery driver Adam was lovely & extremely helpful, thank you.
20. august 2025
Uopfordret anmeldelse
Quick efficient delivery at a good price
26. august 2025
Uopfordret anmeldelse
Great fuel
So pleased with Newburn shared it with friends in Abergynolwyn too
Great summer10 deal
25. august 2025
Uopfordret anmeldelse
Just great
Just great! Fast delivery, well packed and very good quality.
...just the prior announcement time of delivery between 9 am and 6 pm is a little unsatisfying.
21. august 2025
Uopfordret anmeldelse
Superb service
Superb service, ordered coal online checked a few things out over the phone first, coal was far cheaper than anywhere in Essex for a quality product, delivery was spot on, pallet left by back gate on requested delivery day. Coal was bone dry too. Will use again highly recommended.
22. august 2025
Uopfordret anmeldelse
A good experience
Prompt, efficient and by using the Pallet Network to deliver, it was a local company with a local driver who could find us and manage narrow lanes.
Will happily buy from them again.
18. august 2025
Uopfordret anmeldelse
Very polite team
Very polite team, when speaking on the phone, coal arrived within time slot. Coal pallet left near garage, so easy to stack. Would definitely recommend this company.
6. august 2025
Uopfordret anmeldelse
My new coal merchant from now on.
My new coal merchant from now on.
Excellent service and prices with the option to spread the cost. Thank you.
15. august 2025
Uopfordret anmeldelse
I will be back
What can I say? I ordered 1/2 ton of anthracite. A few days later it arrived.
This was my second purchase from the coalshop. Does what it says on the tin.
In the words of Arnie: I will be back.
14. august 2025
Uopfordret anmeldelse
Recommend. Competitive prices and prompt delivery
Competitive prices and prompt delivery. Very happy and will continue as a customer. Recommended
20. juli 2025
Great service
Great service, have used before and will again. Fair prices and go out of their way to ensure delivery especially as ours is an awkward lane to access.
1. august 2025
Uopfordret anmeldelse
Excellent Service
Web site easy to use, prompt response, quality product and the delivery was excellent
13. juli 2025
Uopfordret anmeldelse
Coal delivery First class service highly recommend
First class service highly recommend
28. juli 2025
Uopfordret anmeldelse
Never had a problem
Never had a problem, driver very helpful, good quality smokeless fuel
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Coal Shop
Hi David,
Thanks for your positive feedback and 5-star review, we are pleased you like the service and products provided.
We forward to welcoming you back in the future.
Stay connected for seasonal discounts and offers.
Kind regards,
The Coal Shop Team
Very efficient system from ordering to…
Very efficient system from ordering to delivery.
8. august 2025
Uopfordret anmeldelse
Besvarelse fra The Coal Shop
Hi Roger,
Thanks for your positive feedback and 5-star review, we are pleased you like the service and products provided.
We forward to welcoming you back in the future.
Stay connected for seasonal discounts and offers.
Kind regards,
The Coal Shop Team
The Coal Shop is brilliant
The Coal Shop is brilliant, wonderful people, old fashioned customer service, great prices with periodic promotions. They have a vast array of products. I can't fault them, I have been using The Coal Shop for 3 years now. They are my go-to for fuel, the delivery driver was super helpful and personable, even on a Monday morning!
4. august 2025
Uopfordret anmeldelse
Besvarelse fra The Coal Shop
Hi Samantha,
Thanks for your positive feedback and 5-star review, we are pleased you like the service and products provided.
We forward to welcoming you back in the future.
Stay connected for seasonal discounts and offers.
Kind regards,
The Coal Shop Team
I was kept well informed regarding the…
I was kept well informed regarding the delivery of the order. The delivery driver was extremely helpful and very pleasant. The contents on the pallet safe and secure.
Finally, I have used Newburn Ovals several times previously, burns well with virtually no ash. 10/10
4. august 2025
Uopfordret anmeldelse
Besvarelse fra The Coal Shop
Hi Paul,
Thanks for your positive feedback and 5-star review, we are pleased you like the service and products provided.
We forward to welcoming you back in the future.
Stay connected for seasonal discounts and offers.
Kind regards,
The Coal Shop Team
I could track my coal
I could track my coal. The driver phoned to keep in contact on day of delivery. He was so helpful took the coal up the drive for us.
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra The Coal Shop
Hi Patricia,
Thanks for your positive feedback and 5-star review, we are pleased you like the service and products provided.
We forward to welcoming you back in the future.
Stay connected for seasonal discounts and offers.
Kind regards,
The Coal Shop Team
stocked up at summer prices even…
stocked up at summer prices even cheaper with a extra 10% discount.
1. august 2025
Uopfordret anmeldelse
Besvarelse fra The Coal Shop
Hi Mick,
Thanks for your positive feedback and 5-star review, we are pleased you like the service and products provided.
We forward to welcoming you back in the future.
Stay connected for seasonal discounts and offers.
Kind regards,
The Coal Shop Team
Super ,ordered was on my drive 2 days…
Super ,ordered was on my drive 2 days later
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Coal Shop
Hi Stephen,
Thanks for your positive feedback and 5-star review, we are pleased you like the service and products provided.
We forward to welcoming you back in the future.
Stay connected for seasonal discounts and offers.
Kind regards,
The Coal Shop Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.