CarChamps Anmeldelser 

56
•
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recommend Joe and Susana for anyone going in unsure of how this company works. They did everything they could to help me get into a reliable car that I love while thoroughly explaining everything ev... Se mere

Bedømt til 4 ud af 5 stjerner

I read there reviews prior to making an appointment and to be quite honest I was a bit hesitant. I decided to go anyway and check it out for myself. It took longer than I had expected but quite honest... Se mere

Bedømt til 5 ud af 5 stjerner

I was very apprehensive at first, because it wasn't a big selection to choose from. But, after considering a car that I wouldn't otherwise had chosen, I'm perfectly happy about my new car! It was a re... Se mere

Bedømt til 4 ud af 5 stjerner

Overall our experience was okay. We were able to get the price we wanted with little hassle. Unfortunately the representative assisting us was not very customer service oriented. It was evident that s... Se mere

Virksomhedsoplysninger

  1. Bilforhandler
  2. også i
  3. Butik med biltilbehør

Oplysningerne kommer fra forskellige eksterne kilder

Car Champs is dedicated to bridging the gap between people who have no or bad credit and need help getting behind the wheel of a vehicle they love.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

56 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(56)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

NEVER AGAIN!

I came here for a car, i put $1200 down and my 1st months payment was $475 I was 2 days late and they disabled my car and then the next day they towed it away and now they send me letters saying I still have to pay the full amount for a car i don't even have anymore and they keep piling on extra fees. Go anywhere else for a car these people are terrible scam artists! So upset about this they ruined my credit score!

20. februar 2015
Uopfordret anmeldelse
CarChamps-logo

Besvarelse fra CarChamps

Kimberly,

Unfortunately a small percentage of our customers do have an experience similar to yours.

We do our best to help people that no one else will and we have a pretty good track record at doing just that, and getting people back on the road to establishing a better credit rating.

During the sign up process we stress the significance of making your initial payments on time and stress maintaining an open line of communication with us. We only disable vehicles as a last resort; our grace period is 5 days.

It is true that when customers are 5 days late on their initial payments, and they fail to respond to our communication attempts, it is our policy to disable the vehicle.

When communication attempts still go unanswered it is our policy to get the vehicle back.

Our business model is to help people that no one else will, to give people a second, third, and sometimes fourth chance.

We are very passionate about helping people, and count on an open line of communication with our clients.

Bedømt til 4 ud af 5 stjerner

They pulled it off

My overall experience was positive.

20. februar 2015
Uopfordret anmeldelse
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Besvarelse fra CarChamps

Hello Philip!

You are now part of the Car Champs family! I'm extremely happy that you had a positive experience with us and that you drove off with a car. Thank you for you feedback. We are always improving to help customers like you. :)

Have a great day!

Bedømt til 3 ud af 5 stjerner

I feel they could of did a better job..getting me a better car

It WAS A Long process..About 4 To 5 hours..BUT I Did Walk Out With A car..BUT I Jus FEEl For THE Price Of A Reg Car Note. .they could of helped me get the car I wanted..I like the fact triple a comes with it..I'm blessed to have a car..not fully satisfied. .hopefully they will keep their word and let me trade in 6 months..the salesmen r really nice tho..good luck

20. februar 2015
Uopfordret anmeldelse
CarChamps-logo

Besvarelse fra CarChamps

Hello Kimberly!

Thank you for the review. We appreciate any feedback from our customers. :)
We try to put our customers in the vehicles they want although in most cases those vehicles may require a higher drive off because they are more expensive, or the payment may be too high for their income. We are in the business to provide vehicles to those who have challenged credit, and not to put them on a financial bind.
Expect an email and call from us in 6 months! :)

You have an amazing day!

Bedømt til 1 ud af 5 stjerner

Horrible

Don't go their. I made an mistake going their wasting my time and money.

20. februar 2015
Uopfordret anmeldelse
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Besvarelse fra CarChamps

Hello,

I apologize for the experience you had with us. I would like to see how I can help you with your current situation. Feel free to contact me at dserrano@thecarchamps.com to discuss any issues you may have.

Thank you and have a great day! Hope to hear from you soon.

Bedømt til 5 ud af 5 stjerner

Champions Of Solutions

The Car Champs are exactly that. I make a good living but my credit sucks right now. I must have a car for my job. Gabrielle was great & got me into a BMW that rides like its on glass. Joe is all about coming up with affordable solutions. Joe and Gabrielle made it happen. The head of their service department ( Sorry Dude I forgot your name) is honest and kind. Makes sure your vehicle is stellar! Joe Raymond is about finding affordable solutions! Thank you The Car Champs Norco. Thank you Wes :-)
Totally Stoked & Grateful
Ken Sidwell

20. februar 2015
Uopfordret anmeldelse
CarChamps-logo

Besvarelse fra CarChamps

Ken!

Thank you for this detailed and amazing review! We appreciate your input and remember that we are always applying different procedures based off your reviews. I'm very happy that we got you in the vehicles you wanted and that its rides "like its on glass." :)
If you have any other questions feel free to contact us! We are more than happy to help!

Bedømt til 1 ud af 5 stjerner

Terrible

Check engine light came on two weeks after I got the vehicle. Took it back so they can fix it and they put the wrong part on my truck. Still have not fixed the problem. Then they tell you that you can get free oil change I went to the location they sent me to and they said that they do not do business with car champs. I called over 30 times and no one ever picks up the phone. Only thing I can say good about them is they give you a free AAA membership. I will be returning my truck too many issues with the truck and the company

20. februar 2015
Uopfordret anmeldelse
CarChamps-logo

Besvarelse fra CarChamps

Hello Ardonna,

I'm sorry to hear that you are having issues with our vehicle. Unfortunately when it comes to used vehicles, even after being checked, some issues may surface without us knowing. This is the reason why we have 30-day and 1-year warranty, just in case if the vehicle has any issues. All of our deals come with free oil changes through out the term of the lease. Please contact me at dserrano@thecarchamps.com if the 3rd party company isn't able to perform the oil change. Thank you and hope to hear from you soon.

Bedømt til 2 ud af 5 stjerner

poor follow up

First of all when you ask for the price of the car I was told that since its a lease he didnt have an actual cost but yet he was able to tell me the pay off at the end of the leade

14. februar 2015
Uopfordret anmeldelse
CarChamps-logo

Besvarelse fra CarChamps

Hello Chomba,

I hope you are having a great day. We apologize for the confusion. Our sales reps don't know the pay off amount or payments on any of the vehicles, therefore they don't discuss that to make sure we don't misguide our customers.. On the other hand, our finance managers, will be the indicated people to give you any of these numbers. If you have any other questions feel free to contact me at dserrano@thecarchamps.com.

Bedømt til 4 ud af 5 stjerner

Car champs

This was my first time buying a car off the lot
I went in and spoke with poncho he was very helpful
He made me feel like I was coming out a winner
He said in gonna get u in the best car possible and guess what he did
I told him what I was looking for and he said don't worry I got u
I want to thank him for his hard work I know I'm a hard person to deal with but he got threw

Thank you pancho and the car champs team 👍

13. februar 2015
Uopfordret anmeldelse
CarChamps-logo

Besvarelse fra CarChamps

Hello Sarah,

You are a winner! We are delighted to hear about your experience with us. We strive to give our customers an amazing buying experience and for them to feel part of our Car Champs family. I'm very happy that Poncho was able to do that for you. Thank you for your feedback and welcome to our family. ;)

Bedømt til 5 ud af 5 stjerner

Emily Davis

This review is about the service I received from your employee, Emily Davis.
She was very professional courteous and informative. I wish that all my business experiences were like the one I had with this employee. Thanks for employing her.

Sincerely, John Wall

12. februar 2015
Uopfordret anmeldelse
CarChamps-logo

Besvarelse fra CarChamps

Thank you John!
She is truly amazing, and I'm pleased to hear your experience was amazing. ;)
If you have any questions please contact at dserrano@thecarchamps.com.

Have a great day!

Bedømt til 3 ud af 5 stjerner

Very poor communication when calling offices.

Don't get me wrong. Car Champs really helped me out. But when we needed to refinance our vehicle we got the run around. I called twice to confirm that the East LA office was available to do the refinance. We drove 1 1/2 hours from our home to take care of this. And after calling when we were already on our way was told we needed to make an appt. Called again and was told that there was someone that will be able to help us when we arrived. Upon arriving this gentleman said who did you speak to...of course I didn't get names. Thus began an hour wait...we finally spoke to one woman that was very helpful and unfortunately told us that we would need to drive to the Norco office. We would receive a gas card for our trouble.
Arrived at Norco spoke to office manager he assured us that we would have a short visit. 2 1/2 hours later we finished...when asking about gas card was told they do not have them to give out. Need to call on Monday...
Please need to improve
1. Have someone answering the phone that knows all information about company
2. Be honest from the start
3. Granted we need you but you also need us as customers, so make us feel important

9. februar 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Salesmen were so awesome listened to my needs and adressed everyone I have referred many ppl to them and hope they take advice

7. februar 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Norco crew ROCKS

My experience at the Norco Car Champs was so positive and easy and simple. Never have I just walked in they had everything ready for me I negotiated over the phone first and we for their it was quick simple and we drive off in our BMW a Valentines gift for my husband

6. februar 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The Champs!

I was very apprehensive at first, because it wasn't a big selection to choose from. But, after considering a car that I wouldn't otherwise had chosen, I'm perfectly happy about my new car! It was a reason I wasn't faced with alot to choose from, GOD knew thay too many choices sometimes cause us to make the WRONG choice! Thanks for the food Bro, Holt. and Poncho was great!

31. januar 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The car champs are there to help people.

Car champs sales representative "Gabby" Was very attentative to my personal needs and was so honest. I have already told friends about how great my experience was at car champs thank you Car champs you need more employees like " Gabby" sincerely your customer Richard Velazquez,

22. december 2014
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

FANTASTIC!!!

I HONESTLY WENT IN WITH A POSITIVE ATTITUDE THAT I WOULD WALK OUT OF CAR CHAMPS WITH A DECENT REASONABLE CAR ,DUE TO THE FRIENDLY, POSITIVE PHONE CALLS THAT I RECEIVED FROM THE EMPLOYEES THERE. JESUS/ PANCHO WHERE FAB!! I THANK YOU SOO MUCH ! ALL THE STAFF WAS VERY FRIENDLY AND KIND

4. december 2014
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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