The Brooklyn Pet Beds Anmeldelser 

2.184
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

As soon as I reported a minor quality fault with a seam, Brooklyn volunteered to replace the cover (no quibble, just saying it's on us, we'll replace it) - and despatched the replacement immediately.... Se mere

Bedømt til 5 ud af 5 stjerner

Brooklyn Sleep bed has been terrific for our active happy go lucky Standard Groodle. She is more settled and loves her new bed. Highly recommend.

Bedømt til 4 ud af 5 stjerner

Postage was quick & Customer service was good. Unfortunately the bed was too small & not suited to the dog i purchased it for. But i was able to package it up & send back with a full refund & the cust... Se mere

Bedømt til 5 ud af 5 stjerner

Really prompt delivery, the product puffed up nicely and our old dog absolutely loves it. Snuggles into it until he almost disappears. He had an old Brooklyn bed and this one seems much better with im... Se mere

Virksomhedsoplysninger

  1. Dyrehandel

Skrevet af virksomheden

Your Pet's Favourite Store. Home of The Brooklyn Deep Sleep Pet Bed, Loved by over 40,000 Pet Owners worldwide. Made for Dog Owners, By Dog Owners.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 82 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(2.184)

303 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

So good we bought a second one

This is the second bed we buy, as our very lucky dog is going to have his old one installed in his brand new kennel and the new one will be inside the house for luxury nights of sleep. His Brooklyn is his favourite place to sleep. We have noticed that, as he gets a bit older and stiffer, he choose it over any other spot or sofa in the house, so it must be very comfy!
The delivery was very fast just as last time. couldn't be more happy.

5. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Return process is crap

Return process is crap. I bought 2 beds, should have returned both as they were too small.. but thought I would be nice and keep one of the small ones and return the unopened one. That cost me $26 in postage + $14 in upgrade. Then the returns only process once a month.. so 2 months after I ordered and $240 later I have one bed which my dog was too big for from day 1 (used it once when he was wet and cold) and another he still hasn’t used..

1. april 2026
Uopfordret anmeldelse
The Brooklyn Pet Beds-logo

Besvarelse fra The Brooklyn Pet Beds

Hi Nathan,

Thanks for your feedback, and I’m sorry this has felt frustrating.

I've personally taken a look into your exchange, as I wanted to find out what happened.

From what I can see, your return was processed quickly.

The delay in shipping your exchange was due to the size upgrade payment (the difference between your original size, and the requested size) was not paid for approx 1-month. I can see that as soon as payment was made, the exchange was shipped within 24 hours, and delivered 3-days later.

That said, this is a helpful learning for us. We’ll look into adding payment reminder emails for unpaid upgrade fees, which would make it clearer when an exchange is on hold.

Regarding return costs, you’re right that we don’t cover shipping for change of mind returns. We do cover the initial delivery to you, while change of mind returns are handled by the customer, which is standard for hygiene-related products like pet bedding.

I understand it’s frustrating when the size ordered isn’t quite right. If you ever need help with sizing, we’re always happy to recommend based on breed and weight to help avoid this.

Appreciate you taking the time to share your experience.

– The Brooklyn Team

Bedømt til 5 ud af 5 stjerner

My Great Dane loves it

My Great Dane loves it. Yesterday, my Pomeranian female is jealous. She came in from outside and went directly onto Echo's bed and peed on it. I was so angry. I took the top fuzzy part off the bed and stuck it into the washer. Took some cleaner, sprayed onto the bed and just wiped it off. Nothing seeped into the mattress. I was so happy, but Echo was concerned about what I was doing to her bed. She was very happy when I put the fuzzy part back on smelling clean and fresh. She has tried to rip the bed apart like she made a hole in the middle of my king-sized bed, but all her scratching is doing nothing. Spent a little more than I wanted to, but very happy that I did get Echo a new bed from Brooklyn pet beds. Thank you

22. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The Brooklyn Nest Product lives up to…

The Brooklyn Nest Product lives up to its description. My Portuguese Water Dog loves it! Speedy Delivery Service and packaged securely. Ordered March 11 and received it in 2 days! Easy to clean and padded like no other dog bed.

11. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Bought two beds as noted in comments

Both orders were delivered promptly. However am disappointed that l size was not available. The XL one is great and she spends a lot of time there. THEN
bought small as a compromise (for Large) to fit in a smaller space but it is a little small for our dog so Medium would have been perfect.
Great product overall - just frustrated not to be able to buy the Large size. Cheers, Di

20. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best bed EVER

I have bought many beds for my girl but the Brooklyn bed is by far the best one we have purchased. My girl loves it, the quality is great, perfect sizing, and it arrived in good time. The instructions of how to get the best results were very helpful. All in all we love it, thank you

10. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Brooklyn® Nest Dog Bed (Jumbo)

REPLY: As stated multiple times in the process (I tried to resolv the issue with Brooklyn directly first, after all), I care for ONE dog, ONE day per week in my private home to provide daycare with ONE overnight stay. The $300 Brooklyn® Nest Dog Bed was purchased for that specific reason. Covers were removed for washing, but ODOURS had transferred into the memory non-washable, non-dry-cleanable foam core. Support was what felt as deliberately unsupportive and my enquiries seemed to have been willfully misinterpreted.

I purchased the Brooklyn® Nest Dog Bed (Jumbo) in November 2025, expecting a premium product that would last. Unfortunately, it has been a massive letdown.

The Issues:

1- Durability vs. Usage: I care for one dog who only uses this bed one night per week. Despite this extremely light use, the quality has already failed.

2- The Smell: I recently removed the covers for a routine wash only to find that the internal foam filling has developed a significant, unpleasant odor. For a bed that is marketed as high-quality, the foam should not be trapping smells or degrading this quickly—especially with such minimal use. Not even to mention the severe discolouration of the internal foam.

3- Customer Support: When I reached out to their team to resolve the issue, they were entirely unhelpful. There was no attempt to stand behind their product or offer a reasonable solution.

Final Verdict: Don't let the branding fool you. Between the poor material integrity and the lack of support, this bed is not worth the investment. I expected a lot more for a "Jumbo" tier product. Save your money and look elsewhere.

18. marts 2026
Uopfordret anmeldelse
The Brooklyn Pet Beds-logo

Besvarelse fra The Brooklyn Pet Beds

Hi Maja,

Thanks so much for taking the time to share your experience, and we’re really sorry to hear this hasn’t met your expectations.

From our earlier conversations, we understood the bed was being used in a daycare environment. Even with less frequent use, those settings can expose products to a wider range of dogs, moisture, and odours compared to a typical home environment, which can impact freshness over time.

That said, the covers are fully removable and machine washable, and the inner filling can be aired out to help restore freshness. Our team also shared a few tips to help get it back into great condition.

We don’t often receive feedback like this on the Nest Bed, so we do appreciate you sharing how it’s been used in a different setting as it helps us continue improving.

Warm regards,
The Brooklyn

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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