As soon as I reported a minor quality fault with a seam, Brooklyn volunteered to replace the cover (no quibble, just saying it's on us, we'll replace it) - and despatched the replacement immediately.... Se mere
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Se, hvad kunderne siger
Brooklyn Sleep bed has been terrific for our active happy go lucky Standard Groodle. She is more settled and loves her new bed. Highly recommend.
Postage was quick & Customer service was good. Unfortunately the bed was too small & not suited to the dog i purchased it for. But i was able to package it up & send back with a full refund & the cust... Se mere
Really prompt delivery, the product puffed up nicely and our old dog absolutely loves it. Snuggles into it until he almost disappears. He had an old Brooklyn bed and this one seems much better with im... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Your Pet's Favourite Store. Home of The Brooklyn Deep Sleep Pet Bed, Loved by over 40,000 Pet Owners worldwide. Made for Dog Owners, By Dog Owners.
Kontaktoplysninger
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Har besvaret 82 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy website dog bed
Easy website
Speedy delivery
Excellent product
Really disappointed
Really disappointed, and feel stupid as we ended up purchasing two beds from this company. Their return policies are misleading - you have to pay shipping back so this idea of try it out doesn't really work! The first bed was defective - hardly any fill, and it just sits on our floor flatly. However we assumed that's what it was meant to do, and to be fair this company is about the only one who can make dog beds that aren't just grey or beige, so we bought another one. This one was tons fluffier, and the dogs are so much cosier in it. BUT when I pointed out how flat the first one was, although I hadn't realized that until we had had the new one for a few months to give it a chance to settle and check it wasn't just an age thing, I was told I was outside the 30 day return. As I write this it does sound petty (despite the very obvious bad quality of the first bed - it even weighs 50% less despite being the same size), but, really, compared to other Canadian companies I have dealt with who have just owned their quality control errors and TRUSTED their clients, Brooklyn is nowhere near the same standard. I would not make the mistake of buying from them again, and our replacement for the flat bed in a fun colour will be a beige (yawn) bed that actually supports our dogs. I love supporting Canadian businesses, but they need to show some support back to their clients.

Besvarelse fra The Brooklyn Pet Beds
I have purchased three beds from Brooklyn - two were great one was so-so.
I have purchased three beds from Brooklyn. The first was the original round calming bed. It has not stood up to use very well. It was the old model - it did not have a removable cover, so when I washed the bed and it came out lumpy and has never returned to form. My dogs won't use this bed anymore. The second and third beds are the cooling nest bed with memory foam. The larger one is just big enough for my Great Dane to curl up in. It's a favourite with all of my dogs. I do wish you could buy a replacement cover for just the interior cushion in Canada (you can elsewhere) and that you made it available in colours other than grey in my market.
Perfectly packaged and excellent…
Perfectly packaged and excellent quality. I wasn’t sure if my English Bulldog would like it because he has rejected beds in the past. He loves it!
Daisy loves her Daisy Bed
Daisy loves her Daisy Bed. She has pushed the wadding around so it looks like a nest. i've shaken it out only to find her doing it again. It her bed, her big and comfy nest and who am I to argue.
The bed arrived quickly and the quality…
The bed arrived quickly and the quality is great. Dog loves it and sometimes the cat sleeps on it.
Very unhappy
Very unhappy, bought as meant to be chew resistant. My dog is not an extreme chewer but she is a puppy so does have a nibble on her blankets and beds sometimes when anxious. Didn’t even last 30 mins with her and doubt she was even chewing hard. I expected some damage if she chews but not for her to be able to create a hole without even trying. Have had normal dog beds last longer than this. Very disappointed, wasn’t waterproof either.

Besvarelse fra The Brooklyn Pet Beds
Willow's New bed. I got this bed for our growning Boxer…
I got this bed for our growning Boxer pup as she has already grown out of a cheaper bed.
Willow loves her new bed and sleeps happily in it even for rests after a busy morning!
So pleased I picked this bed.
Best ever!
Brooklyn memory foam dog beds are CRAP!
Brooklyn memory foam dog beds - I would NEVER buy this product from this company, nor any other product from them again!
The quality is beyond rubbish overall!
The beds "sweat" like crazy on my wooden floors and the dogs certainly haven't taken to them like other beds I've purchased elsewhere in past (even cheapy ones). Really disappointed in the quality overall. Only selling point is they shipped quickly and have swanky marketing, but seriously DON'T fall for it.
I have a Collie and a Terrier, so two different size beds, they are different coat types, weights etc but both beds are not fit for purpose.
Buyer beware!!!

Besvarelse fra The Brooklyn Pet Beds
Perfect for a older dog!
Good quality and quick delivery
Easy to use site and quick delivery. The bed fluffed up nicely but I wish there was a more solid foam at the base to help with our dog's sore hips, as after a while she does sink through the stuffing/the stuffing is uneven in places. This is fixable by re-fluffing the bed, but a more supportive base would make this the ideal bed
My dog loves her new bed
Well supported bed!!
Easy online ordering. Bed was delivered in a timely fashion. Found the perfect bed for our Weimaraner to curl up and get comfortable on. Been through a few beds over the years and this one is supportive and constructed well for her needs. She was starting to groan when getting up from soft/flat beds, this bed is firmer and higher, she loves it! Just need to lay her blankies over the top as the material is like a fine mesh, so her nails scrape when she moves - but I prefer to protect the bed by doing this anyway.
Quick delivery Cooper loves his new bed
Quick delivery Cooper loves his new bed
Love
Love, Love, Love these beds! And so does my dog! I have bought 3 beds plus 3 extra covers. I have washed the original covers and put the replacement covers on. Super easy to do. Who ever designed these beds/covers is a genius!
Be aware of this company
Be aware of this company. Not an Australian company. Unclear where it is based: China? The bed, Deep Sleep dog beds not fit for purpose. The cushion does not have sufficient filling to support my dog (7.5kg) See conversation with Dylan, "owner" on my review on Product Review where he explains that "nose to toe" orthopaedic support is only for large dogs. The website no longer says this, only "up to" 2x support of other beds (which could be 1 gm more, but which beds?) Warranty only applies to ring of bed. Cushion is not replaceable, so when that goes, or is only half full, as in my case, bed is no longer usable. The cushion of my Aldi bed has more support than the Brooklyn cushion. The CertiPur certification (if it is not a scam) is for foam only, so the cushion is still made of nasties. Labelled polyester, but Dylan says it is cotton, which needs to be "fluffed up".
Don't be fooled by all the +ve reviews and stick to Australian made or reputable companies.
In reply to Brooklyn’s reply. As usual they deny all responsibility. Regardless of the type of bed, it is not fit for purpose. The flimsy cushion provides no support whatsoever which means my dog sleeps on the floor.
If you are a NZ company, please supply your NZ business number.

Besvarelse fra The Brooklyn Pet Beds
Good quality beds
The bed is very good quality and my dog loves it. The company was very good to deal with. When the bed arrived the cover had a defect. When I emailed the company about it they immediately sent a replacement cover.
I will definitely be buying all my dog beds from Brooklyn beds
Good service and communication
Good service and communication. Unfortunately the bed I purchased was too small for my dog so I have given it to a friend for her new dog.
My dogs hated it!
I have 2 dogs, and both hated Brooklyn bed. Completely useless

Besvarelse fra The Brooklyn Pet Beds
Had to buy 2!!
One of my dogs loved it so much that she hogs it, so I ordered a second one for my other dog!! Amazing beds!
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