Overall great experience, was very quick and easy to get measured in store and exchanges for the most part was quick. Customer service was great. Negatives were that multiple of my items were not size... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cannot begin to tell people how awful this experience was with this company. Not only were they very difficult to get help during the fitting process. When my suit came in the leg length hem was ter... Se mere
Been in countless weddings that have used Black Tux and never once had any issues. Site is easy to use and intuitive. Items come super quick. Return instructions easy to follow. Customer service is in... Se mere
Everyone we interacted with at The Black Tux was genuine, kind, and stopped at NOTHING to get us our tux on time. We ordered extremely last minute (not recommended but this was our circumstance) and t... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
Kontaktoplysninger
1515 4th Street, 90401, Santa Monica, USA
- +1 844-454-5947
- support@theblacktux.com
- theblacktux.com
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Just easy
Just easy. Hi quality threads, excellent customer service. Highly recommend.
The Black Tux team is great in Service!
The Black Tux team is great to work with, as we often go on Cruises we need the Tux at for a week. They ship it early enough for us to get any adjustment if needed and allows us to travel for the week. The fit is great, I am a very large person (60R,) and the jackets and pants all ways looked tailored, not like a rental. Any time I had a question or needed something the customer service team is always responsive and provides good suggestions.
A great experience time after time
As long as everyone in your group is reasonably responsible, The Black Tux is fantastic. Since everyone gets to try on their tux at home before the event, you can be sure that people from across the country will all have the right fit when they show up on your wedding day. I used the Black Tux at my own wedding and as a groomsman for several other weddings for friends and relatives. I never had a bad experience, even when a groomsman found out his pants didn't fit the night before the wedding. The Black Tux shipped a new pair overnight to the hotel and he looked great at the wedding the next day. Where else are you going to get that kind of service? Weddings are difficult to plan and changes can happen at any minute. By using the Black Tux, you can check this off your list and not have to worry about it at all. The products are modern, fit great, and aren't worn or faded like the mall tux stores. I got the pin-dot midnight blue tuxedo - highly recommend if you want to separate yourself from the classic black tux crowd. It was a hit with everyone, including my wife. I recommend Black Tux to all my friends for their weddings.
From start to finish, The Black Tux is a HIT
From start to finish, my experience with The Black Tux was seamless. It seams as though they have truly thought of everything from the customer's perspective.
The quality of the garments was outstanding and also very comfortable. I received compliments all night.
The delivery was excellent (and quick), and returning the items was a breeze with the return being included.
I will definitely be using them again! Thanks!
The Black Tux was a great experience
The Black Tux was a great experience! Initially the fit on my jacket was smaller than expected so I requested an exchange. The new jacket was shipped out quick with plenty of time before my event. The return of the first jacket easy. The quality of the suit was great.
Simple, Easy, and Fast
The Black Tux helped get me suited for our wedding after I had a terrible experience with another online retailer.
Clutch time fitting and shipping (extra cost for for the rush delivery).
Highly recommend doing an in-person fitting if you have that option to make sure the sizing of your order is perfect.
The return process is super easy. Just put everything back in the box and slap the return label on.
Outstanding company
If you’re on the fence about renting a Tux on line? Let me tell you…THE BLK TUX company is legit! The experience right from the beginning was exceptional! From the customer service when ordering, the on time delivery, and the quality of the product. Even when I had to order a different size. They were so pleasant and accommodating. The whole experience was so smooth. Keep up the great work!
super easy, great customer service
order process is easy. Changing the order was easy through customer service, and also had got great help from Andi when I needed some rather unique help with my return. Thanks and great job!
My son needed a suit for Winter Ball
My son needed a suit for Winter Ball, he’s tall with long legs so it is impossible to find anything off the rack to fit him in length. The site was easy to use and received his suit several days prior to dance, was packaged very nice and neat and everything fit perfect. Had a great first experience with this company and definitely will be using again for Prom and future needs!
Great service
Quick Response Times and Great Look
Ordered Shawl Collar Tux
Requested a couple replacements for pants and shoes and they came withing 2-days. From previous orders, I knew to order shoes a size down. Also, a couple of people I know who have ordered the tux pants always seem to have issue with the adjusters breaking due to poor quality. Overall, the quick response time and great look make up for the few cons.
No muss, no fuss
From ordering to trying on at home and requesting a size change on the pants, it was easy. Instructions and packaging - including the return packaging - made the process of fitting, renting, wearing, and returning an effortless experience.
Picture perfect
Was exactly what we needed for our wedding - the groom wore a tux and his men a suits! I can’t wait to get the pictures back
Listen this one me and my grooms fist…
Listen this one me and my grooms fist ever tux and all fittings and everything was done with ease and the pricing was as good as you’re going to get anywhere. Getting the box my eyes lit 🔥 up but once I say the words saying let me out of here I knew it was going to be on point thank you and I’m allready looking for a tux for my friends wedding I’ll be back
Simple Process and Quality Materials
I really enjoyed working with The Black Tux because of the ease and simplicity of the process with a large group. It was so easy to sign up and select the items I wanted myself and my party to wear. The hardest part is really getting your measurements into the site, but that wasn't hard at all really. They ship the suit to you quickly - in my case at least because I bought it - and the fit was just great, and the materials were quality. The men in my party also really liked their suits. Overall, it was a very easy process, and I would totally recommend it.

Besvarelse fra The Black Tux
Just about as simple as could be
Just about as simple, easy, fast and efficient as could be imagined. This company has the clothing rental process perfected down to the minute detail….even included the return mailing label. Highly recommended.

Besvarelse fra The Black Tux
Life gets busy
Life gets busy. Email communication from BT was timely. Instructions on web site were fairly simple. BT got the outfit to me in plenty of time before the wedding. Everything fit, so no hassle with fixes. Return process was simplified. Follow from BT was a bonus.

Besvarelse fra The Black Tux
Overall a great experience
Overall a great experience. The fitting appointment was easy to make and went smoothly. He was great to work with. They didn't have the original jacket I wanted so had to go with second choice, but still looked good. Arrived on the day it said I would, tried on immediately and needed a jacket one size bigger. Requested replacement that night. Process very easy, only issue I had was that I had to by an extra $20 to make sure I got it in time for the event. Otherwise, it arrived in time and everything looked great! My daughter was very happy!

Besvarelse fra The Black Tux
Easy and convenient
My son was in his cousins Quince. All the information was sent to us. The directions were easy to follow. I love that I didn’t have to go take him to get him measured and pick up his tux. It was mailed directly to our home and super easy to follow instructions to return the tux as well. I would definitely use them again.

Besvarelse fra The Black Tux
This was probably the single worst…
This was probably the single worst experience I’ve ever had with a retailer.
1.) I was charged to rent a tux I was assured would be sized correctly…it was not and had to be altered. Understanding that I would have to buy the jacket, I was offered a $15 voucher…for alterations that cost me $85. I then found out that even though I BOUGHT THE JACKET (for $220) I would not be reimbursed for renting the jacket ($119 initial expense). So I paid to rent AND buy the same tux jacket.
2.) the Groom’s tuxedo didn’t fit, showed up missing components that were paid for and showed up dirty.
3.) another Groomsman got a shirt that was the wrong size, and returned it only to get another shirt that was the wrong size.
4.) customer service was wildly unhelpful, and completely apathetic to the fact that these rentals were to facilitate a major event in someone’s life and that this additional stress didn’t help the situation at all.
I would not recommend this service to ANYONE, for any event. Wildly disappointed doesn’t even begin to explain it.

Besvarelse fra The Black Tux
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