Overall great experience, was very quick and easy to get measured in store and exchanges for the most part was quick. Customer service was great. Negatives were that multiple of my items were not size... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cannot begin to tell people how awful this experience was with this company. Not only were they very difficult to get help during the fitting process. When my suit came in the leg length hem was ter... Se mere
Been in countless weddings that have used Black Tux and never once had any issues. Site is easy to use and intuitive. Items come super quick. Return instructions easy to follow. Customer service is in... Se mere
Everyone we interacted with at The Black Tux was genuine, kind, and stopped at NOTHING to get us our tux on time. We ordered extremely last minute (not recommended but this was our circumstance) and t... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
Kontaktoplysninger
1515 4th Street, 90401, Santa Monica, USA
- +1 844-454-5947
- support@theblacktux.com
- theblacktux.com
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Renting Experience
The Tux was well made. I found the jacket to run a little small and needed a larger one sent. That was a very simple process on-line and the new one arrived promptly. Returning the items was simple as well. All in all for a total digital experience it was very smooth and easy.

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The suit was great! 100% recommend.
The suit was great! I’m glad back tux gives the ability to try on a suit before the day of the event. I was able to get the correct sizes, after I spoke to customer service - they were able to do some alterations on the length of the arms. After all the suit came and it fit beautifully!
Also I tried other suits for different rental companies, and let me tell you the quality of back tux is unparalleled.

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I was measured at Nordstrom Dept
I was measured at Nordstrom Dept. Store . That was a appointment made. Everyone there was helpful and the measurements went in minutes,worth the time because the exact date they gave it was 2 days earlier.lenghthd were perfect, and good thing I tried jacket in at store. Shoes perfect with a bit of a stretching. I liked the shoes so much I purchased them after the Wedding tuxedo rental.Almost bought jacket n pants too.. but money a bit tight, had another wedding the next week. Used the shoes again.SO SIMPLE, packed well and the return was so smooth just put back in box it came in … peel label and return label is there! UPS STORE DONE! In minutes! Thanks for being so professional.

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Great first time experience with Black Tux
Great first time experience with Black Tux. I had to order a suit for a wedding so I opted to rent it. I was able to easily schedule time to get my sizing done and the customer service and care in person was on point! I got confirmation of my order and received it with plenty of time to spare before the wedding. As a groomsmen, it was important for me to look good so when the size was a little off, they were able to send me a new sized suit jacket. Shipping it back was simple too. Highly recommended!

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Fitting my father into a suit
I had to get me father with limited mobility into a suit. I was able to do the try on first and get the right fit for the event. It was perfect and they had a big enough size for him. It arrived in plenty of time, I would highly recommend.

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Easy order process, quick ship on replacements
The suit was nicely tailored, light-weight wool. The first jacket did not fit well, but replacement came quickly and fit wonderfully. The whole wedding party used the service and they were able to fit all the different sizes and shapes very well.

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Great customer service
Great customer service! And a clear set of policies. Very happy with this service and will continue to use in the future!

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Love the style
Love the style, but not affordable for average person

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The response time and delivery of an…
The response time and delivery of an item that i needed to change was quick and correct. The online examples of the different types of sizes was also extremely helpful.
My one suggestion is to offer shirt sleeves in a 34. You only offer 33 and 35.

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Best company to rent from
I've used black tux twice now and highly recommend it. They provide great quality and the process is very simple. Getting a replacement if something doesn't fit is very easy to do.

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The customer service is top notch
The customer service is top notch. I really enjoyed wearing the Tux for my buddy's wedding. Did you know that you can go to a tailor to adjust the seams? neat.

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Quality suit and Customer Service
Great looking tux and shoes. Had an issue with the dress shirt, and Kenneth, at customer service, went above the call of duty to ensure a better quality and size was express shipped before the event. Return process was also very simple.

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Great overall experience
I highly recommend The Black Tux. The quality of the suits and the fit were fantastic. What made our experience amazing was the customer service and how easy the shipping and returns were.

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The experience was great because the…Easiest tuxedo rental and return ever!
The experience was great because the website was super easy to use, and there was a toll free number included if you had any questions. The tuxedo came quickly and the jacket was too large. We had a second jacket in 2 days that fit perfect!
After the wedding, we got a reminder email when to return the tuxedo, a box and a preprinted pre paid return label, that was to be taken to the UPS store. It was easier then going to a tuxedo store!!

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VERY EASY experience
It truly is an easy, stress-free experience. You receive your tux two weeks in advance of the wedding which makes plenty of time to correct any mistakes or problems. After your event, you simply put it back in the box it came in and ship it off. They give you 3 days afterwards to ship it which is nice so you’re not scrambling the day after to try and turn everything in. I cannot say enough about how easy and convenient it is!

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Used for my wedding. Very good. Recommend “try on” well before wedding for peace of mind
I used black tux for my wedding and it was fantastic. I was skeptical because I wanted to ensure the right sizing but I opted to do a “try on” a few months before the wedding to make sure it fit. Everything was timely and easy to do. Highly recommend

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Very fast and very easy to work with
Clothes fit well based on my best measument guesses, and when I needed to order a different size it was easy, and a new size sent to me within 2 days. Very fast and very easy to work with.

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Charges, etc.
A brick and mortar experience would have been better although the experience was okay.
Had to replace two items for size issues and jacket needed taking in to properly fit which resulted in me purchasing the suit. My total costs included the rental which doesn’t seem fair but is what it is.
Also received an automatic $60 charge to extend my return which was refunded after calling and explaining I purchased the items two days earlier.

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Quick and Easy Tux Rental
The online measuring was easy and worked well. Everything fit did not have to send anything back. It was very convenient and easy to ship back with the attached labeling in the box.

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Convenient and Fast shipping
Convenient and Fast shipping. Easy to order new sizes

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Dette er Trustpilot
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