Overall great experience, was very quick and easy to get measured in store and exchanges for the most part was quick. Customer service was great. Negatives were that multiple of my items were not size... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cannot begin to tell people how awful this experience was with this company. Not only were they very difficult to get help during the fitting process. When my suit came in the leg length hem was ter... Se mere
Been in countless weddings that have used Black Tux and never once had any issues. Site is easy to use and intuitive. Items come super quick. Return instructions easy to follow. Customer service is in... Se mere
Everyone we interacted with at The Black Tux was genuine, kind, and stopped at NOTHING to get us our tux on time. We ordered extremely last minute (not recommended but this was our circumstance) and t... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
Kontaktoplysninger
1515 4th Street, 90401, Santa Monica, USA
- +1 844-454-5947
- support@theblacktux.com
- theblacktux.com
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
If sophistication had a form
If sophistication had a form; it would undoubtedly be embodied by the Black Tux. As an individual who appreciates both style and quality, I recently had the pleasure of wearing the slim fit charcoal suit for my wedding, and it exceeded every expectation. The Black Tux made it easy for groomsmen across the state to all get their suits. The customer service was exceptional. The packaging is sleek and makes it easy to return. I also, had the option to purchase items after the event which myself and others choose to do. Now I have a suit that I can wear to future events. The Black Tux is a timeless allure of classic menswear.
Made the big day so much easier and…
Made the big day so much easier and delivery was on time!
Highly Recommend
I bought a high quality tux that was perfect for my wedding. Fit pretty well but I went to my own tailor to make it perfect. Otherwise, very cost effective and the portal is easy to use (I.e., to add groomsmen, etc.). Very seamless in amidst the chaos of wedding planning. Highly recommend!
Top Notch
Quick delivery, perfect fit, quality merchandise, easy returns.
Good price for rental, but not the highest quality
I had a great experience with The Black Tux. All of my groomsmen had suits that matched and fit and all seemed pleased with the quality. The rental was a very good and competitive price, and the groom discount is nice as well. I did have a problem and had to contact customer service, but I found them responsive and helpful.
A few reasons I didn’t give a full five stars:
- one pair of shoes we rented was clearly darker brown than the others. Probably was a newer pair
- the return date being so soon after the event, not even accounting for weekends, is very inconvenient.
Black Tux experience
Very seamless; pants needed to be exchanged and was taken care of within 2-3 days prior to event. Fit great!
Return of items was also seamless. Local PO would not accept but was referred to local CVS and they took care of the return box.
Quick and Easy
Got me fitted in minutes and they rushed my order free of charge to make sure I got everything in time. Great customer service.
The Black Tux = Stress Free Wedding
The Black Tux made my wedding day easy and stress free! They offered a number of stylish tux options for a formal wedding, and shipped my outfits to groomsmen all over the country. They easily accommodated size changes for myself and some of my groomsmen, and the return process was simple even for people who were traveling for the event.
Thanks Black Tux
Thanks Black Tux! The final product was wonderful. Four stars because of excellent customer service and final product. However the sizing was way off & I felt like a 12-year old boy the first time I put on the coat. I got it adjusted, just a price I wasn't looking forward to pay. Thankfully y'all helped out with that, too.
Well done. I'd use again, def recommend.
The suit looked great and fit well
The suit looked great and fit well! The process was super easy for the wedding I was in. I am even thinking about doing it for my wedding. The only concern is we had tan suits and they were kind of see through. So do not wear you red undies.
Awesome job!
We chose Black Tux for my son’s recent wedding and I’m so glad we did! The process was super easy and allowed for each fella to enter their info and get their tux delivered to them which was very nice since they were all out of town. The sizing was perfect! The guys looked so handsome and they were super comfy. They danced all night. The return process couldn’t have been easier…they put everything back into the box, sealed it up with the packing tape that was included, and shipped it back via UPS with the return label that was included. All 7 guys did it without any assistance from the ladies…what a dream! Thank you Black Tux for helping make the night perfectly magical!
Exceeds expectations
This was genuinely a delightful company to rent from. When I got home and saw the package I ordered I knew I made the right decision. With the tux itself, it fit like a glove. I didn't even need a belt to get the pants to properly fit, and I have broader shoulders but through their sizing algorithm, they were able to compensate for that and still found something perfect for me. With the packaging, I really appreciated all of the small things that they did to make your experience better. With the bag the tux is in, it zips from the bottom to the top, making it a lot more convenient to zip it up. The package comes with its own packing tape, and the return address is stickered below your shipping address so you can just tear that off and you're all ready to ship it back! There was no hassle at all and I would definitely recommend renting here.
Great experience highly recommendgreat
Great experience highly recommend
50th birthday went right
I had ordered a tux for a milestone birthday event well in advance. It showed up on time. It showed up with everything I had ordered. And all the items were sized perfectly. Even if anything had gone wrong, I felt very comfortable with their commitment to get me resized replacements quickly.
Fortunately, no resizing was necessary and I was able to travel with the tux to my event. Although I had forgotten my box to ship it back at home, I did get the itmrs back in the hands of UPS for the return one day after the deadline. They waved the late fee and my return was complete!
I have used local formal wear providers in my city and found the quality of their garments far inferior in quality to what you get here at the black tux.
This is definitely my go to solution for all of my formal wear needs in the future!
Consistently exceeds expectations for fit and comfort!
The black tux is amazing! First of all, the fit is always perfect. The three times I used the black tux for suits, they fit as good as my professionally tailored suits, and even better than suits “fitted” at normal big box suit rental stores. Additionally, a replacement item is shipped extremely fast if there are any fit issues. The return process is easy. I would not rent a tux or suit from anyone but the black tux!
very convenient to be able to try on…
very convenient to be able to try on the tux before hand and return at no cost to me. Tux arrived plenty of time before wedding. We opted for emerald green which was the perfect color since the wedding was a destination in Ireland. Highly recommend if you want to rent a tux you won't need for future events.
Excellent
Excellent. They modified my reservation date after it changed and allowed me to keep the suit longer. But even more important, my partner looked amazing. All the other men at the black tie wedding we attended looked the same in ill-fitted suits. My partner looked like a movie star in his Black Tux rental. He got the jacket with the tiny dots on it. People kept coming up to him and telling him how great he looked. And how impressive his suit was. I’m really impressed with this company and will use them again for our next black tie event. I wanted him to keep the suit but we’ll just rent from The Black Tux again.
Great experience
Great experience. Easy to return. Product was clean and fit perfectly.
Two for twoOutstanding company customer experience
Outstanding company customer experience
Used for two daughters weddings along with groomsmen
Looked better than ever
This company is a complete scam
This company is a complete scam, do not use them. They charge rental prices equivalent to the cost of a new suit; don’t listen to your reported sizes and send you items that are either too large or too small; and include unnecessary items in their rentals. For example, my suit rental listed a belt and cufflinks as required items only to receive tuxedo pants that do not have belt loops and a shirt with button, rather than French, cuffs. Do not order from this company.

Besvarelse fra The Black Tux
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