Happy to take your money (and offer no discount because of their monopoly of Pinarello in the UK) but when things go wrong the excuses starts. Bad experience, very disappointed. Bike went back twice f... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The bike I ordered was built the day I collected it and the set-up of the gears meant I didn't get the sprockets at each end of the cassette. It seemed that although I ordered the bike on the Saturday... Se mere
After an initially good experience at the Manchester branch I ordered a Dogma K10DSS in October with a delivery date of March. At the end of March having not heard anything I chased delivery to be tol... Se mere
Order sent from Cape Town South Africa for delivery at hotel in London where I was staying. Order not received and on telephonic follow up I was told the order was on hold as possible fraud! The money... Se mere
1,7
Dårlig
251 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality products at good prices
Excellent customer service, up-to-date website which shows accurate stock.
12. februar 2021
Highly recommended with excellent service
Great support from them whilst making the decision on which bike, then lightning service & delivery, plus the bike is fantastic
10. februar 2021
These guys are great :-)
These guys are great. Quick delivery of quality goods. And if required, quick refunds.
21. januar 2021
Website show in stock but actual is not…
Website show in stock but actual is not and refund finally.
Just wasted my time and chance . Otherwise I can buy it in other online shop same day.
19. januar 2021
Unprofessional and condescending
Purchase made on 23/11/2020. Online tracking shows that it was delivered on the 05/12/2020 when I was abroad. My signature was forged by someone. Thebikelounge refuses to assist and in fact went even further:
"Thank you for your email.
Good luck in the pursuit of your legal advice.
'' If you think that committing a criminal offence by forging ones signature can be excused by current circumstances than you are highly mistaken''
Please take this matter up with Royal Mail.
I am in charge."
That was an answer I received from someone called Verity as they refused to sign any of their emails.
Well I did get some legal advice and will follow up once I'm back in the UK. Additionally last week I spoke to another employee and I asked for the management to call me back. I'm still waiting. Highly unprofessional from my experience.
14. december 2020
Great kit ,Good prices
13. november 2020
Very good price and delivery was quick.
3. november 2020
Great prices and quick delivery
Great prices and quick delivery. This was the first time that I ordered from them so was slightly hesitant but absolutely no issues. Would use again. Thank you.
31. oktober 2020
Excellent service and delivery times
Excellent service and delivery times. Good quality Giordana clothing, very well made. I was very impressed with the Rudy project Strym helmet too... The most comfortable helmet I've used and I have giro, kask and met, this is better and looks better on a larger head.
7. oktober 2020
Uopfordret anmeldelse
Excellent Service
5. oktober 2020
Uopfordret anmeldelse
Good range
Good range. Ordered a few things. One ended up out of stock, but Verity was on the case and she phoned to agree a substitution. So all went well.
15. september 2020
Uopfordret anmeldelse
Would use again
Web site is very clear, and my order was dispatched quickly.
7. september 2020
Uopfordret anmeldelse
Ordered some socks for my son
Ordered some socks for my son, who says they are very comfortable.They arrived fast and on time. Did have a slight problem with 1 pair which had a very small hole in, I took a photo sent that off in a email, got a reply straight and a new pair sent immediately without any hassle. Great service.
29. august 2020
Uopfordret anmeldelse
Faultless company and products
Have been using company and the Giordana products they stock for over 4 years, In all that time they have been faultless as have their products. Would give an extra star if I could,
18. august 2020
Uopfordret anmeldelse
Always great products
Always great products , never a problem with service
8. juli 2020
Uopfordret anmeldelse
Superb!
My order was dispatched ridiculously quickly and arrived very promptly as well! All communication I had with The Bike Rooms was dealt with professionally.
1. juli 2020
Uopfordret anmeldelse
Great
Quick delivery, quality clothing.will definitely buy from here again.
27. juni 2020
Uopfordret anmeldelse
Great product with great service at a…
Great product with great service at a great price. Highly recommended!
24. juni 2020
Uopfordret anmeldelse
Pretty dame good!
Absolutely brilliant. Great price. Really fast delivery. Only fly in the ointment, no email confirmation or dispatch notification.
18. juni 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.