The Bat Witch Cavern Anmeldelser 

**ONLINE BUYER BEWARE** I placed an order for four figurines. Three arrived in perfect condition, one is seconds quality (the character is missing an ear) that the shop owner explained is a manufacturing flaw and so the shop is not responsible for. I was offered a store credit, but since I have to pay shipping from the store, a credit would only pay for the cost to ship and force me to pay even more for a new item when I received seconds quality to begin with. The store owner fell back on policy instead of customer service, and I would only recommend shopping in-person, so you can ensure you're receiving new quality items. That said, given their me-first attitude I would never recommend shopping here.

ETA: the store stated this was a flaw of manufacturing in an email to me, so to reply and say "it matches the listing" is a poor excuse to avoid responsibility for their failure to inspect their own stock. The store owners didn't want to be responsible for their poor quality control. Had they inspected the item at the time they purchased it, then they would have returned it to the manufacturer for either a refund or replacement. They passed their failure - and the cost of it - onto the consumer. And to call it "ear detail" is a huge overreach. The ear is missing. It isn't painted a different colour or broken, it doesn't exist. They continue, even in their reply, to fall upon policies they created to avoid responsibility.

ETA2: the shop owner didn't know there was a flaw until I pointed it out. They said as much in the emails. And so they're either admitting that they don't inspect the items they sell or don't give honest descriptions. Because if they had inspected it and noticed that the ear was missing then they would have marked it as a seconds. Had I known the store passes off seconds quality items as firsts, then I would have inspected the photos more closely but you expect an item to be perfect when you pay full price. But I guess that's my fault for trusting them to sell intact figurines.

The shop is falling back on policy to avoid financial responsibility, which fits their policy but is still unethical. It wasn't that I changed my mind or didn't like the item, the item is useless. I paid full price for a flawed item. They created the store policies, which can be modified to suit a situation, but they made the choice not to modify the policy because then they would have had to admit they hadn't inspected the item prior to selling it.

As stated, I would never recommend someone purchase from them online. The store will not be held responsible for manufacturing defects that they didn't notice at the time of selling.

I fully admit to encouraging the owner to go f#*k himself. Is there something wrong with sticking up for yourself when being told this situation is my fault? I further encourage him to share the full transcript of our conversation. Not liking being unethical isn't the same as speaking in curse words.

The Bat Witch Cavern IS THE BEST ONLINE METAPHYSICAL SHOP TO BY FROM. Being from a small village this website will provide you the best personalized experience. Shop, cleanse and get aligned. These or personal family own business. I sincerely appreciate all their hard work. Plus you make points towards each order. You gain discount for each order. Thank you The Bat Witch Cavern for all their hard help in the last 4 years. And future customers be aware they will provide all your needs for your spiritual journey or awakening.

I have ordered twice now from this business and I will order more. They offer a great incentive program with points and their products are of high quality with fast shipment.

I placed my order online and I spoke to the people in the store. They were professional, courteous, and helpful. The items were a gift for someone. The delivery was done in a timely manner and she absolutely loved her items. Thank you to The Bat Witch Cavern! Oh, and store has really cool items. I wish I lived in Canada. It would definitely be my go to store.

It's beautiful, and so perfect, I had to get another one for my friends for christmas.

I've never had a bad experience with the bat witch cavern, all the employees are very knowledgeable about their products.

Just what I wanted! Beautiful stones. Thank you as always.

Quality products from a great Canadian company!

I love shopping at The Bat Witch Cavern. It is my go to site for all my witch needs. I have even told friends and family about it. They are fast with orders and things are amazing prices.

I always love shopping with The Bat Witch Cavern. The items come quickly, are packaged well, and are great quality.

Great selection, prompt response and delivery. Thank you

Everything came packaged perfectly and with a nice little note. I’ve always had a great experience with the bat witch cavern and I look forward to continuing to have an awesome experience.

Excellent product and it arrived quickly.

First time ordering, very happy, everything came as ordered and I can’t wait to make my next order

Very fast delivery and excellent packaging, even included a couple free goodies :)

Will definitely be ordering from them again!

Excellent seller , I highly recommend

My orders have always been ready fairly quickly for pick-up in Barrie, sometimes even ready by the next day! The herbs are well packaged to be kept as fresh as possible.
The service received at pick up has always been friendly.

Customer service is awesome and you always seem to choose the right stone I need when I place my orders. I highly recommend you shop at The Bat Witch Cavern

Accurate, and delivered in a timely manner! Huge selection of metaphysical supplies!