Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

I ordered the shoes for a family member but it turn out to be 1 size smaller. I checked the website there is no option to initiate an exchange request. So sent an email to Thaely sales but have receiv... Se mere

Bedømt til 5 ud af 5 stjerner

The design is good and feels comfortable. I really like how breathable the shoe is. It also gives decent protection to your feet especially toes. Weight training in these shoes is amazing because of... Se mere

Bedømt til 1 ud af 5 stjerner

Die Schuhe kamen über drei Monate nach dem angegebenen Lieferdatum an. Außerdem wurde vom Lieferdienst eine Gebühr von fast 35 € verlangt, Thaely wirbt ja mit kostenloser Lieferung. Dass zusätzliche... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Nice sung fit on my feet. Haven't used it for running and working out yet but would just one thing is I would have loved it to be even more wider at the toe especially around pinky finger as the shape... Se mere

Virksomhedsoplysninger

  1. Skobutik

Skrevet af virksomheden

Thaely is a vegan, sustainable sneaker company that makes footwear from recycled materials. Thaely is PETA certified vegan and uses about 10 plastic bags and 12 plastic bottles to make each pair of their sneakers. The word "Thaely" is derived from the Hindi word for plastic bags, as the name suggests, Thaely's sneakers are made primarily from plastic bags, this has been achieved by Thaely's very own invention "ThaelyTex" a unique leather replacement made entirely of waste plastic bags. Thaely prides itself with highly ethical production practices and is sustainable down to the packaging. The shoes are packed in a reusable tote bag instead of a dust bag, the shoebox is dyed with coffee grounds and is plantable with embedded basil seeds.


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

182 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

The shoes are terrible

The shoes are terrible, so poorly made, they look used already, logos were not lined up, i understand they are for recycled materials but that doesn’t excuse the poor quality control. I give them two stars because the box is a neat idea for planting flowers. Avoid these shoes at all costs. Go by some flower seeds instead. Sending them back doesn’t seem great really, I’ll just give them to homeless people.

16. august 2023
thaely.com-logo

Besvarelse fra thaely.com

Hello Russ, as per our returns and replacements policy stated on our website, we offer an exchange in case of damage caused during shipping or factory defects if reported within a week. Thank you for your review, it helps us improve!

Bedømt til 3 ud af 5 stjerner

Pretty but uncomfy

While the shoes are pretty and well-constructed, they’re incredibly stiff, which makes them less comfortable to wear long-term. They are also not very airy, which heats up my feet a lot, especially in this summer. I’m hoping that I’ll be able to break them in and they’ll be more comfortable, but I’m not sure how that will go. That being said, they are pretty shoes and if someone doesn’t run as warm as I do and doesn’t have as wide feet as I do, they might be more comfortable in the shoes!

16. august 2023
thaely.com-logo

Besvarelse fra thaely.com

Thank you for your review! We've been mindful of this feedback for our upcoming models, we hope you'll like those better.

Bedømt til 1 ud af 5 stjerner

If we are paying more then 5000 grands…

If we are paying more then 5000 grands it should be like that. 1st the box quality is not upto the mark . 2nd courier services and packing is not to great. 3rd and the main product received has sainted marked everywhere . I would like my refund back I have also put an email on 3rd August about the same. I hope you will replay on my refund email. At the ankle the shoes hurt a lot.

31. juli 2023
thaely.com-logo

Besvarelse fra thaely.com

Hello Nikita, we apologize for the damaged pair you received. It's a rare issue that occurs during shipping but we understand that the experience is unpleasant. We've refunded your order amount and also sent you a little token of our apology if you ever so kindly accept!

Bedømt til 3 ud af 5 stjerner

shoes are ok in general

shoes are ok in general. Could not see in the pictures on website the sides are 100% plastic. That is actually a problem as hard plastic is not flexible and hurts on the interior top part.

11. juli 2023
thaely.com-logo

Besvarelse fra thaely.com

Thank you for your review Carlos, we're always working on the ThaelyTex and reviews like yours help us improve greatly!

Bedømt til 2 ud af 5 stjerner

Great concept, but shoes were uncomfortable for my feet

Online ordering was smooth. The online price was 80€ with shipping included, but I used a 20% discount code at checkout to reduce the cost to 64€. The delivery arrived from India to the EU 4 business days after ordering. The import tariff required after delivery was 23.10€. The design and build quality were decent for the price. The business concept of using recycled materials is wonderful.

Unfortunately, the shoes were painful for me to wear. While walking, the hard plastic used in the upper made contact with the top of my toes, and the hard plastic used on the sides made contact with my ankle. At first, I thought I could break them in over time to eventually be less painful, but I soon realized that this would not be the case for me. In the end, I had to donate the shoes (worn only for 1 day) to a person who could wear them without discomfort.

My recommendation would be to try walking in the shoes before buying them, to determine if they'll be comfortable on your feet for regular use.

11. juli 2023
thaely.com-logo

Besvarelse fra thaely.com

Thank you for your review, it greatly helps us improve our design. We've been mindful of this issue in our new work, the next design has been cushioned and the ThaelyTex technique has been changed to give us a softer fabric. It's reviews like yours that made this possible and we greatly appreciate it!

Bedømt til 1 ud af 5 stjerner

Schuhe viel kleiner als angegebene…

Schuhe viel kleiner als angegebene Grösse. Sehen zudem nicht aus wie auf den Bildern. Keine Antwort auf meine E-Mail erhalten. Fühle mich verarscht.

11. juli 2023
thaely.com-logo

Besvarelse fra thaely.com

We know it's disappointing when an ordered item does not fit and we apologize for the same but the items sent were the model and size you'd picked as shown in the pictures on your email. As for the size, we have a size chart with exact measurements in centimeters along with a guide on how to measure your feet. We've offered a resolve in our conversation with you too and are awaiting a response on the same. Thank you for ordering from Thaely!

Bedømt til 3 ud af 5 stjerner

Did not like the fit too much

Did not like the fit too much.

Cool concept and I understand that recycling is costly. If you care about sustainability this is your go to shoe.

I would rate it a 3 for the comfort. The shoe fits right but you can’t wear it for more than a few hours and your feet start to hurt.

10. juli 2023
thaely.com-logo

Besvarelse fra thaely.com

Thank you for your review Arjun, it greatly helps us improve our design. The shoes are textured as shown on all our images as they are hand made from recycled materials!

Bedømt til 5 ud af 5 stjerner

Better than expected

i bought the white version and It looks even better than the pictures. I had it for a week, but it feels solid, durable and well build. No complains ... plus shipping was fast.

6. juli 2023
thaely.com-logo

Besvarelse fra thaely.com

Thank you for your kind review Javier!

Bedømt til 5 ud af 5 stjerner

Feedback

Shoes are great quality and fast shipping.

26. juni 2023
thaely.com-logo

Besvarelse fra thaely.com

Thank you for your kind review Edwin!

Bedømt til 1 ud af 5 stjerner

The shoes hurt

The shoes hurt. And so far the experience hasn’t been the best. There is a specific line where the material changes closer to the toes (aged Beige Y2K pro) and when I walk the seem between the two materials really hurts while walking. Experience hasn’t been the best.

27. juni 2023
thaely.com-logo

Besvarelse fra thaely.com

Thank you for your feedback Shail, we shall surely work on it. Apologies for any inconvenience caused!

Bedømt til 3 ud af 5 stjerner

The shoes are really nice

The shoes are really nice, and they feel like shoes that could be made by Nike or Adidas, so quality wise they are the same.
I ordered the shoes about a year ago, and nothing happend. I tried to contact them, but no one replied, so i kinda gave up.
But a month ago, someone from Thaely, asked about my shoes, i just said to them that I never recived the shoes.
He were very apologetic, and explained that my order were lost in their system, and then offered a refund. I asked if I could get a pair of shoes instead of a refund, because i really liked Their concept and would like to give them another chance.
I got the shoes 2 weeks later, and i don't regret my choice.
I like what they do, but it's too bad, that their costumer service is so bad/slow.

6. juni 2023
thaely.com-logo

Besvarelse fra thaely.com

Thank you for your review, we've made a complete overhaul in the customer service department and have a new, more efficient team now. We're very happy to hear that you like your shoes and hope to serve you better in the future!

Bedømt til 1 ud af 5 stjerner

I have not received my order yet

I have not received my order yet. Thats what is wrong. Its been over a month since i ordered.

8. juni 2023
thaely.com-logo

Besvarelse fra thaely.com

Hello Arushi, there was a delay with delivery due to a postal code issue as we'd discussed over the mail. As I can see, a replacement shoe has been delivered about two weeks ago, hope you like your purchase!

Bedømt til 5 ud af 5 stjerner

Vegan sneaker

The whole idea of Thaely is impressive and I didn’t expect them to be so comfortable. Loved the box as well

8. juni 2023
thaely.com-logo

Besvarelse fra thaely.com

Thank you for sharing your experience Arshdeep, we're glad you like your Thaelys!
Fun fact: the box can be planted to get your own basil plant.

Bedømt til 1 ud af 5 stjerner

I paid for pre-order

I paid for pre-order. Never got the refund

12. juni 2023
thaely.com-logo

Besvarelse fra thaely.com

Hello Jerry, the amount you paid was 9.99$ which was a pre-order amount before the shadow black shoes were launched to reserve them, this gave you a 9.99$ coupon which could be redeemed when the shoes were launched, our Thaely Y2K Pros are priced at 99.99$. The shoes once launched were reserved for pre orders for two months, for which you were sent a notification. It was made clear that the pre order sum in not refundable but it is still redeemable. If you choose to order shoes from the website, this sum can still be availed at checkout using your code. A pre order is not a final order, we can help you redeem your coupon for the final order if you'd like.

Bedømt til 1 ud af 5 stjerner

I booked shoes two years back till…

I booked shoes two years back till today no response regarding my payment

12. juni 2023
thaely.com-logo

Besvarelse fra thaely.com

Hello Rahul, the amount you paid was 9.99$ which was a pre-order amount before the shadow black shoes were launched to reserve them, this gave you a 9.99$ coupon which could be redeemed when the shoes were launched, our Thaely Y2K Pros are priced at 99.99$. The shoes once launched were reserved for pre orders for two months, for which you were sent a notification. It was made clear that the pre order sum in not refundable but it is still redeemable. If you choose to order shoes from the website, this sum can still be availed at checkout using your code. A pre order is not a final order, we can help you redeem your coupon for the final order if you'd like.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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