Order arrived quickly but sadly the item didn’t fit where it needed to go. Customer service were brilliant when told I had to return it & gave me all the information in order to do so. Posted back &... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From first ordering through to paying over the phone by card when negotiating the website staff have been terrific. Sonia was so helpful when I had a problem paying online and explained the procedure... Se mere
Virksomheden har svaret
This lock was out of stock on many other sites so I was extremely pleased to find it was available at TFS. In addition their price was extremely competitive. Although I only selected the standard deli... Se mere
Virksomheden har svaret
Have used this company before and found them extremely efficient. On this occasion the delivery was unfortunately late, due I was told to hold ups on a motorway. However when the driver arrived he was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
About TFS Direct
Skrevet af virksomheden
- TFS Direct, a leading name in the supply of aluminium gates, and the specification and supply of security gate hardware and access control systems.
- Choose from our 4 gate ranges; Ignite - Our standard range of aluminium driveway and side gates. Over 25 designs that can be manufactured in any RAL colour and a selection of woodgrains. Also available in stock sizes for a more cost effective option Edge - A premium bolted range of gates manufactured with a thicker profile that can be provided as a swing or sliding gate. Ideal for those looking for a more robust aluminium gate. Elevate - Our premium welded product also available in cantilever style. Manufactured in any RAL colour and a range of woodgrains. Dynasty - Looking for something a bit different? The Dynasty is a range devoted to the ornamental style. A premium welded product, the Dynasty range allows you to keep the traditional feel to a property. A trusted name in the supply of security gate hardware, working directly with businesses and customers to provide the best products on the market. TFS Direct are a GOLD distributor for Belgian manufacturers Locinox and work with leading manufacturers Borg, Codelocks, Exidor, AES Global, LIFE Automation and Squire.
Kontaktoplysninger
Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Storbritannien
- 0330 700 3030
- sales@tfsdirect.co.uk
- tfsdirect.co.uk
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy order and super fast delivery
Easy order and super fast delivery. Would recommend.
27. juli 2026
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments.
Would use again
The product was what we ordered. However it was safely packaged and arrived the next day on standard postage. Great service and would use again.
21. juli 2026
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind words.
All good so far
All good so far. Professional and friendly experience. Quick turn around on design and approval. Quick to take my deposit. Just waiting for the gates to turn up. Advised 5 week lead time
30. juni 2026
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. It would be great if you could leave a review following completion of the order, to reflect the whole experience.
I called TFS for advice about type of double sided key code gate lock
I called TFS for advice about type of outside gate lock would be best. The person informed me an advisor regarding this would call me to offer advice. I received the call soon after and the advice offered was informative and enabled me to make a decision on the correct lock I would need.
19. juni 2026
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind feedback. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Always happy to help.
Fast delivery and quality item
11. juni 2026
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Great to hear you were happy with the service.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Great to hear that we were able to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Great to hear you were happy with the service.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the feedback. Always happy to help.
Take your time and double check
Sales: Dealt with Lorenzo via email, very good experience but make sure you double check quantities and understand what items are and what they do. As I was ordering for myself and getting someone to install, I was clueless on what I needed so really useful to be able to give my size requirements and let them work out what materials and quantities were needed, but still I needed to go over the quote to ensure that the amounts were adjusted to be correct.
Payment: very simple and clear
Delivery: Very helpful and able to meet delivery date I had requested. Delivery via pallet, all nicely cling wrapped and secure, delivery driver was pleasant and helped me move pallet into my garage. I wasn't able to thoroughly check delivery against picking list as it was all tightly wrapped at the time, and sadly the spacers had been missed out (fortunately my installers were able to work around this with some other products they were able to source on the day), still it was rather disappointing.
Product: very pleased with the quality and look of the fence panels etc, good internal ribbing to provide extra strength and all film wrapped to protect the anodised finish during transit and installation.
Overall : very happy with the process and dealing with Lorenzo and the company. They provided excellent support to my installers on the day.
Yes I would recommend them and yes I would certainly use them again.
26. maj 2026
Besvarelse fra TFS Direct
Thank you for taking the time to post such a detailed review, and for the feedback. Great to hear you were happy with the product and service, and your feedback will definitely help us look at areas that we can improve .
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind feedback.
Extremely prompt delivery and updated…
Extremely prompt delivery and updated throughout the process. Very polite delivery driver.
16. maj 2026
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Great to hear you were happy with the service .
Quick delivery
6. maj 2026
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the feedback. We are always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the feedback.
Excellent delivery time
30. april 2026
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Great service delivery charges a little…
Great service delivery charges a little on the expensive side
24. april 2026
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the honest feedback.
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