Thank-you Peter & Leo, for making pick-up so smooth and easy! I appreciate you coming-in on Canada Day Holiday in early evening, so I can pick-up the Segway ES4. Leo was very friendly and helpful:... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Omg! It’s so easy to fold n carry anywhere. I never expected this scooter will change my life style this much. Especially, it is perfect to get groceries n explore my neighborhood during this pandemic... Se mere
Amazing customer service, Lio was so nice and friendly. The scooter itself is amazing, feels nice, sturdy, and smooth on the streets. i love how the functions aren't tied to only using Bluetooth app... Se mere
Virksomheden har svaret
Great service and product! The staff really care about your experience and provide fast support.
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Located in Toronto, TekTrendy is Canada's premium electric scooters and innovative electronics destination. We offer fast and free shipping with dedicated customer support.
Kontaktoplysninger
Toronto, Canada
- 6477259639
- info@tektrendy.com
- tektrendy.com
4,8
Fremragende
104 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The ES4 is excellent
The ES4 is excellent. Quick pick up and rep loaded it in car. Rep explained thoroughly and tips on how to use/care. Very friendly rep and was in contact with us throughout the whole process. Curbside pickup on 3rd business day.
16. august 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you very much Valerie - really appreciate your kind review and enjoy the scooter! :)
Friendly and knowledgeable staff
The staff is friendly and knowledgeable.
My issue is the lack of a storefront
13. august 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you for the advice and hope you enjoy the scooter in the summer! :)
Excellent scooter
Excellent scooter, this took longer than expected, but everything good
10. august 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you!
You guys are the best
You guys are the best! Got our ninebot so quick, shipped right to our door!! Amazing customer service :)
5. august 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you very much and enjoy your scooters :-)
It was a brilliant experience
It was a brilliant experience from the start. From the customer service on the phone to picking up the scooters on a Sunday afternoon of a long weekend we were treated with professionalism and a smile.
We have only used the scooters for a short time this morning but we love them!
3. august 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you so much Don, hope you enjoy the Max! :)
Awesome customer service and product
Tek Trendy's customer service is beyond perfection. Kudos to the staff and the guy who assembled my ES4 scooter in 5 mins it's all set.
9. juli 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Hi Archie, thank you for your feedback and enjoy the ES4!
No hassle delivery and easy to track.
6. juli 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you :)
Besvarelse fra TekTrendy
Thank you! :)
Excellent Customer Service and Best Pricing!
Thank-you Peter & Leo, for making pick-up so smooth and easy! I appreciate you coming-in on Canada Day Holiday in early evening, so I can pick-up the Segway ES4. Leo was very friendly and helpful: he gave me tips on strapping on the Scooter Storage Bag, how to prevent battery damage, and he lugged the Scooter in Box down 2 streets in 30 degrees C, to put it in the back of our minivan. Based on my research, your Discounted Pricing is about 10% LOWER than other Stores downtown. Oh, it was VERY KIND of you to include the PINK-colored GIFT to my Wife, she can't wait to ZOOM around in her New Scooter!
2. juli 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you very much, Alexander - really appreciate you taking the time to share this, means a lot to us! :)
AMAZING
AMAZING! I was so overwhelmed with so many options of electric scooters, the online chat was really helpful, I also got a phone call from Peter and he was fantastic at explaining all the differences and helped me make an informed decision, and Leo was great! Picking up my scooter was a breeze, he put it together show me how to use it and gave me some great tips.
From start to finish it was excellent customer service and I will continue to shop here and refer as many people as I can
27. juni 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you for your kind words! Hope you enjoy scootering around in the summer! :)
Fantastic Service!!!! Ask for Peter
We bought 2 ES4's. Peter the parts manager. He called several times and even after they arrived. He gave professional timely service and was very insturmental in our making a purchase with TekTrendy.
Way to go Peter, they're lucky to have you!!!
Jeff
Love our scooters they are fantastic.
27. juni 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Hi Jeff, thank you for your feedback. Happy to see you received the scooters before the weekend starts. We are always here to help! :)
Besvarelse fra TekTrendy
Happy to hear from you Hazel, enjoy the ES4! :)
Great service
Scooter is great! Leo took the time to help us assemble and test ; also, he went over all the features with us. I am very happy to support our local store . Keep up the great service!
17. juni 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you so much! We really appreciate your feedback for our ES4 scooter and service :)
Great product !
Great product and great Canadian company. Machine works as advertised. Very happy and highly recommend ! Leo was great to work with
16. juni 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you Eric！
Enjoy the nature(No warranty)
To notice: if you have a problem with the scooter and you can’t fix it then it’s dead there’s no warranty sadly.
Concerning the scooter, the ride is very satisfying . Riding long distance doesn’t matter cause it’s confortable. Sadly we can’t use for 40km+ with fast mode. But it still worth it .
Concerning the website and the costumers services, it’s literally perfect i don’t know how it could be better.
Concerning the shipping, for me it arrived in one week but due to Coronavirus pandemic and protests it have been delayed for 3 days.
16. juni 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Hello Taha, thank you for your feedback. Customer service and experience have always been our priority and we wanted to provide context here for others to understand:
There is a BIG difference between no warranty and not covered under warranty. Within a week of usage, you informed us one day that your rear fender fell off and suddenly disappeared. We asked you if there were any problems with the fender previously and you said no. Even to this day, you still have not provided us or Segway with an explanation on how it happened.
Despite us informing you from the very beginning that this missing rear fender was not covered under our warranty, we still spent countless hours trying to help you and giving you advice. We even got Segway to make a special case exception to help fix your issue and they have agreed and sent a shipping label to your Montreal address. When we kindly asked if you could try reaching out to Segway through phone call or live chat instead of email to get an update on your shipping label, you promptly downgraded your rating from 4-stars to 2-stars, despite all the work and effort we put in to find a solution to help you.
Again we’re sorry that you faced an unfortunate experience. We have always been clear that for manufacturing defects, our customers will have our full support in getting the problem resolved. Customer experience is our priority and we did everything possible to make this right for you.
Thanks,
TekTrendy Team
Great service and great product
Great service and great product. The team at TekTrendy went above and beyond to help me get my first electric scooters!!
15. juni 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Really appreciate your feedback and enjoy the summer :)
Thank you tektrendy! My scooter rocks!
Thank you tektrendy for helping me choose the perfect kickscooter! Peter and Leo were both such great customer service reps and helped make my experience so easy. Thank you!
12. juni 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you so much Delly, hope you enjoy scootering around in the summer :)
Very excited for my new scooters!
My two (2) scooters arrived within five (5) business days from ordering. Excellent speed of shipment! Scooters are robust and feel strong. Very sturdy kickstand and a nice grippy base to rest your feet. My favourite feature are the LED lights! I also noticed they are not made of cheap material which is nice. Once activated through the app, the scooters were ready to go. I like the three different modes. My wife is on Standard mode while I’m on Sport. Nice to have different riding options for the person’s experience levels. Can’t wait to ride! Also excellent customer service from peter and a Neil. Thanks guys for making this an easy purchase.
6. juni 2020
Uopfordret anmeldelse
Besvarelse fra TekTrendy
Thank you Nic, your review is greatly appreciated. Enjoy the ES4! :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.