Recently had an issue with delivery notification and Tekled dealt that will it promptly and even issued a refund. The two lamps I’ve purchased so far work well and are good value.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bit disappointed with the pendant lights. Looked nothing like picture on website. Ordered the nickel version but it was much more silvery than shown and the brown-coloured cord was a complete surpris... Se mere
Virksomheden har svaret
I noticed that one of my 5ft Led batten lamps failed to work. I noticed that if I touched the end where the cable entered the fitting it came on but only for a couple of seconds. I contacted the suppl... Se mere
Being wary of shopping online from a company I haven't used previously, I made the purchase with fingers crossed if I'm being honest. I have to say I needn't of worried. The light surpassed my expec... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.
Kontaktoplysninger
TEKLED Unit 21, Beeston Business Park, Technology Drive, NG91LA, Beeston, Storbritannien
- 0115 922 1605
- customerservice@tekled.co.uk
- tekled.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service, with products that are functional and reasonably priced, but not high-end
Bought a standing lamp from TEKLED. It arrived quickly. We had some issues with it, so they promptly replaced it free of charge. The quality is OK and functional for the price, but don't expect a high-end designer product.
18. august 2026
Besvarelse fra TEKLED
Thank you for taking the time to share your experience. We’re pleased to hear your standing lamp arrived quickly and, more importantly, that we were able to resolve the issue promptly by sending a replacement free of charge.
We appreciate your honest feedback regarding the quality and understand that our products are designed to offer good functionality and value for money rather than be positioned as high-end designer pieces.
Thank you again for choosing TEKLED and for your kind words about our service. We’re glad we could help when you experienced an issue.
Excellent communication and service.
14. september 2026
Besvarelse fra TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Besvarelse fra TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Good lights delivered quickly.
Good price and quick delivery. Easy to set up and nice bright under cabinet lights.
15. september 2026
Besvarelse fra TEKLED
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
Besvarelse fra TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
Light arrived as described
Light arrived as described. Good quality finish.
Item was packed very well. Quick to dispatch.
14. september 2026
Besvarelse fra TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
Good service reasonable price
10. september 2026
Besvarelse fra TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Excellent customer service thank you
I originally ordered some lights through Amazon which had a faulty remote.
I contacted though Amazon. I was contacted by a representative and the issue was resolved, quickly and efficiently, and a new product was sent out
16. september 2026
Uopfordret anmeldelse
Besvarelse fra TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
good service
9. september 2026
Besvarelse fra TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
My experience with TEKLED has always…
My experience with TEKLED has always been superb, quality goods and customer service are second to none. One of my recent purchases unfortunately failed which was very surprising as the quality of these lights are simply superior to other brands, my older purchases are still operating perfectly, so the proof of quality is certainly there. I contacted customer services and explained the issue I had, no fuss - no quibble, the new lights were with me within 48 hours of contact, also a prepaid postage label was provided to return the faulty lights. I have no hesitation in recommending TEKLED to anyone, it really is a breath of fresh air to buy from a company who do actually care for their customers which unfortunately is a very rare occurrence these days. TEKLED should be very proud of their achievements in all customer and product areas, please don’t change a thing!
7. september 2026
Uopfordret anmeldelse
Besvarelse fra TEKLED
Thanks for spreading the 'light' with your kind words. We are beaming with joy over here!
Updated: Exemplary customer service recovery by the founder, Merih!
[UPDATE] I am completely revising my previous review thanks to the outstanding intervention of Tekled's founder, Merih.
After I posted my initial frustrations and emailed him directly, Merih called me almost immediately. He was profoundly apologetic and personally investigated the entire mess. It turns out the delivery company, DPD, had lost my delivery of downlights and failed to admit it.
Merih’s actions to fix DPD's mistake were exemplary. He immediately:
Promised to reissue my original order the next business day.
Refunded my delivery charge entirely.
Ensured a 24-hour delivery for the replacement.
I am now receiving regular text and email updates, and my replacement order is arriving today at 5pm, exactly as promised. It is a real shame Tekled was let down by DPD, but I am incredibly pleased with this great outcome. Merih went above and beyond to make things right. Highly recommended!
12. september 2026
Uopfordret anmeldelse
Besvarelse fra TEKLED
Thank you so much for taking the time to update your review. We’re really pleased to hear that Merih was able to personally step in, resolve the issue and get your replacement order to you as promised.
We’re sorry that DPD’s handling of the original delivery caused such frustration, but we truly appreciate your understanding and kind words about the way we handled the situation.
It was a pleasure helping you, and we hope you enjoy your new downlights!
Besvarelse fra TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Besvarelse fra TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
Value for money
Value for money. Quick delivery. Top Purchase. Definitely recommend
3. september 2026
Besvarelse fra TEKLED
Thank you so much for your wonderful review! It's fantastic to know that you had a great experience with TEKLED.
Downlights
Really like the downlights I bought arrived after 2 days perfect service
3. september 2026
Besvarelse fra TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
under kitchen cabinet lights
Fantastic range of lighting that met my every needs and at a reasonable price. Good quality product. Delivery was included in overall price and was exceptionally fast. Totally recommend
3. september 2026
Besvarelse fra TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Utterly Superb
Utterly Superb. Customer service to be envied and the fastest delivery. I am incredibly impressed.
1. september 2026
Besvarelse fra TEKLED
Your positive review has brightened our day at TEKLED. We are grateful for your kind words and thrilled to have played a positive role in your experience. Our commitment to quality and customer satisfaction remains unwavering.
Great experience
Great experience, great communication. Lovely lamp, with very speedy delivery!
1. september 2026
Besvarelse fra TEKLED
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
I've seen the light, again.
Very quick delivery, well packaged, good product at a good price. Have bought before. Great.
1. september 2026
Besvarelse fra TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Does exactly as it’s supposed to very…
Does exactly as it’s supposed to very happy with the purchase
28. august 2026
Besvarelse fra TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Dette er Trustpilot
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