TEC Bike Parts Anmeldelser 

183
•
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Spent £60 on the TEC Adjustable Alloy Gear Lever and Linkage Kit with Spherical Bearing Joints – Royal Enfield Meteor 350. Ordered the rubber gear change which arrived too short so squashes up w... Se mere

Bedømt til 5 ud af 5 stjerner

I've had three Orders now from TEC for my 09 Plate Bonnie. Progressive Fork Springs and Adjustable Rear Shocks both of which were very simple to fit (Instructions included but of course as a proper... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Just bought & installed rear gas shock on my Thruxton converted into street tracker a couple weeks ago. Riding style pretty different on cornering & bumpy road. Looks & feel good so far. And also the... Se mere

Bedømt til 5 ud af 5 stjerner

Great website and quality parts. Ordered Tec cannons slip on exhausts. Found the price comparable to Rhino racing ones on eBay, once you factor in the shipping costs, tax and duties. Great product, En... Se mere

Virksomhedsoplysninger

  1. Motorcykelbutik
  2. Butik med motorcykelreservedele

Oplysningerne kommer fra forskellige eksterne kilder

At TEC, we design and manufacture our own brand of custom motorcycle parts. We produce a large range of performance and aesthetic improvements for your bike. Our specialism in Triumph modern classics but produce parts for many other bikes as well. Our passion is helping our customers unleash their bikes greatest potential, whether this is how they want it to look or ride. We have curated a large catalogue of parts including exhausts, shock absorbers, suspension upgrades, camshafts, alloy/fender replacements, mirrors and much more.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

183 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(183)

14 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I’ve been using TEC bike parts for a…

I’ve been using TEC bike parts for a couple of years now and I honestly couldn’t ask them to do anymore for me.
Their customer service is outstanding, very friendly and knowledgeable staff and lastly their products are fantastic!
Well packaged, fantastic quality and they stand out.

Thanks TEC

15. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Impressive

Easy to navigate website with filters to show only parts that will fit your particular bike, almost immediate responses to questions online, fast order confirmation and super fast delivery. I am in the U.S. and received my parts in less than a week! Impressive!

23. marts 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No response to issue with defective part

Ordered a luggage rack for my Royal Enfield Interceptor 650. The one I received is unable to be used, as the mounting brackets are not aligned with the frame on one side. I've sent 4 emails to them requesting assistance/return/refund with no response.

12. november 2022
Uopfordret anmeldelse
TEC Bike Parts-logo

Besvarelse fra TEC Bike Parts

Hi Aaron, it sounds as though your emails may have been blocked for some reason as we would not ignore them. Please try emailing from another email account if possible, or try emailing matthew.milburn@tecbikeparts.com directly

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service

My bike has a Tec exhaust fitted, I needed a replacement part for it that wasnt listed on the website, contacted Tec by email Tuesday and received a reply the same day offering to part it out from a package and ship to me.
This was arranged Wednesday morning and the item arrived before 10AM on Thursday. Cant rate this service enough, also the quality of the exhaust and parts is excellent.

3. november 2022
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

anyone there?

Oh dear it seems like george isn,nt running the office anymore i have had good help with purchases from tec before but this time i had no help,the main problem was two bits of plastic supposed to fit on the bottom of the emulators,they were unfinished [not deburred] i don,t mind that but they were far two big and when you email [theres no phone anymore] and say that grease will not hold them in place you get back "you should always use grease"jesus christ stop letting the cleaner answer technical questions mate....

15. oktober 2022
Uopfordret anmeldelse
TEC Bike Parts-logo

Besvarelse fra TEC Bike Parts

Hi John, sorry about this. Regarding the email about the grease, the way we understood it (George was helping our admin with replies at the time) was that you weren't sure whether you were going to put grease on or not, hence us saying you always need to use it. Sorry we had a bit of a mix-up on our end about this, re-reading your email we can see you feel the size of the rings was the issue rather than the grease. We can either send out another set of rings out or take the kit back for a refund. We are happy to sort out either of these things, just let us know.

Bedømt til 5 ud af 5 stjerner

Great parts and service at a good price!

I have bought a few parts from TEC Bike Parts and always found them to be of good quality and good value. I have also found them to be very good at replying to my email queries. Their YouTube videos are also very informative.

My recent purchase was rear gas shocks for my Bonneville T120 and I’m very pleased with improved handling.

Thumbs up from me.

Cheers, Adam

17. august 2022
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Poor customer service

I put an order in for rear shocks, sump base plate, and new clutch and brake levers on Sunday, and was told it was shipped the next day. As of Thursday, the parts have not been shipped. They were quick to take my money. I have seen several emails with no response. Good luck trying to get a number to call and check on your order status. I would never use this part comany again. With that being said I did order some mirrors that did arrive on time..It is sad to think that it only takes a few min to respond to someone's concerns. All I am asking is for answers.

21. juli 2022
Uopfordret anmeldelse
TEC Bike Parts-logo

Besvarelse fra TEC Bike Parts

Hi Charles, this page is for TEC UK. I do not seem to have a record of your order. Is this an order for US?

Bedømt til 3 ud af 5 stjerner

Is anybody out there?

Let me preface by saying that this is my second time ordering from TEC – my first time being painless, with speedy delivery, a great product, etc. So shout out the TEC team for that.

At 3,000 miles, I was ready to replace the mufflers and headers on my bike. After months and months of research, and having saved the money, I purchased the mufflers and big bore kit from TEC USA.

Sadly, the mufflers were the first problem, as they would fit over the RE stock headers, but not the newly purchased TEC headers. I tried "encouraging" them gently, I tried grease, I rewatched the YouTube videos... I tried everything they said to that wouldn't cause damage to / alter the product in any way. Then I went to a couple local shops, who really didn't know how to help me without fabricating a custom part, etc.

Sadly, these parts, beautiful as they may be, aren't working for me. And I don't even want my money back, I just want a solution or a replacement. But I can't get a hold of anyone at TEC USA, which has left me feeling like I was tricked.

I'd really appreciate if anyone would contact me, so we can make this right, and I can give the five stars I believe this company deserves. But right now, a complete lack of customer care has left me terribly disappointed, and a bit bothered.

EDIT:

Contacted Matt and the TEC UK team, who were able to get in touch with the TEC USA team and hopefully get things in motion. Will provide an update once this is finalized.

Thank you for your reply and help thus far!

21. juli 2022
Uopfordret anmeldelse
TEC Bike Parts-logo

Besvarelse fra TEC Bike Parts

Hi James, we have spoken with TEC USA and are looking to get this sorted for you.

Bedømt til 5 ud af 5 stjerner

Top service and fast delivery

I bought a cat cover for a 2021 BMW s1000r. Service was great, shipping to the UK was super fast, and the fit and finish was great. Have recommended to others and can't recommend them highly enough.

24. juni 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Suzuki bandit luggage rack from tech…

Suzuki bandit luggage rack from tech bike parts.
The quality is atrocious it had large chunk of paint missing from the top rear of it.
You couldn't have missed it before wrapping it in bubble wrap & despatching it.

The bolts supplied were too short, I had to go buy my own which was much better quality.

One of the mounting plates was bent.

The quality control at this place is atrocious , you get what you pay for.
Wish had trusted the bad reviews & not bothered with tech bike parts.

Your reply to my review is utter rubbish & completely made up.
I had not tried fitting the rack without the grab handle & you have never sent anything else out to me or exchanged anything.
You've only sent the original order.

So why is your reply a complete lie.

Also I see you have removed the review I posted on your web site on the item which was the same as above.
just shows your site's review's are selective for what you don't want public seeing.

Tech bike parts have asked me to remove this review & they will refund or exchange when it's done.
This review is staying they can not bribe me into removing it .

They had the chance of quality control before despatching the order, but as it looks like they couldn't be bothered, would rather risk sending inferior quality goods out.
Not a good business practice if you want repeat customer.
I will never use them again, or recommend them.

20. juni 2022
Uopfordret anmeldelse
TEC Bike Parts-logo

Besvarelse fra TEC Bike Parts

Hi Natalie,

Sorry you felt the need to leave this review. The original problems with fitting were down to you trying to fit without the grab rail but once you made us aware you were not happy with the original rack, we sent you a full new kit completely free of charge, after which we have not heard from you until this review.

EDIT - Sorry, I think we got you mixed up with another customer. I believe I know who you are now, I cannot say for sure as no name was left on either review. I am going to email you now. We will be offering a full replacement or refund.

EDIT 2 - Hi, we never said you had to take your review down, we just asked if you would consider it after we had either replaced your order or given you a full refund? We are just trying to resolve your issue and given the extra service, was hoping you would reconsider your poor review. I will post my full email correspondence here so there can be no confusion for other customers:

"Sorry you were not happy with the rack. We had someone with a similar issue the other week who had not fitted the grab rail which is what has caused the confusion.

Our reviews go up automatically if they are left with a name that can be verified but yours was left without a name. In this case we go through once a week to check the reviews to see if we can verify them. This stops people leaving reviews who have not bought anything (or unscrupulous competitors).

We are more than happy to replace your rack kit free of charge, or since there has been a mix up and distress caused, I am happy to just refund you in full for the order if you would prefer? If you would consider taking your Trustpilot review down after this action, it would be greatly appreciated, we are a small mainly-family company and these reviews can help/hinder a lot."

Bedømt til 2 ud af 5 stjerner

Speed Twin tail tidy

On the Triumph o/e number plate holder the connector for the number plate light is concealed within the housing, not so on Tec. If you try to hide the connector between the tail tidy bracket and the mudguard you risk crushing it so it's now exposed.
Also, the pre-drilled holes to screw standard plastic bolts to attach the number plate are too small. Poor.

15. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. I had a slight issue with a minor defect on an item. They responded to my email in a few hours and shipped a replacement straight away, no quibbles.

26. maj 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Tail tidy for a Triumph Speed Twin

Ordered a tail tidy for a Triumph Speed Twin that came very quickly and securely. Unfortunately the fitting bolt and washers were missing but Tec Bike Parts sent these immediately first class and I got them the next day. tail tidy fitting was easy and looks great.

10. april 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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