TeaTime Bookshop Anmeldelser 

978
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have this subscription for my daughter , as she’s a Christmas baby, I want her to celebrate her birthday every month with a good book, hot chocolate and some cookies. The books she thoroughly enjoy... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I am very satisfied with the book, biscuits and coffee. I was particularly pleased with the coffee because last time you sent instant coffee which I really don’t like. I do have a problem with the Y... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Originally we purchased a year’s subscription as a birthday present for our English teacher daughter-in-law. She enjoyed the books which were of a wide mi. and her little daughter always looked forwar... Se mere

Bedømt til 5 ud af 5 stjerner

Bought a subscription as a gift. The package was delivered to the wrong address. Yodel were rubbish. So contacted these who don’t hesitate to get another package sent straight out. Someone handed it t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Boghandel
  2. Børneboghandel
  3. Antikvarboghandel

Skrevet af virksomheden

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

978 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 88 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(978)

94 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

They don't reward loyalty

I have been a customer for a few years and was very disappointed when I received my subscription renewal charge, only to find out it was £10 higher than if I had cancelled the renewal and resubscribed.
I was prepared to swallow the cost of them removing the pre-loved book option, but that appeared to be a blatant attempt to charge current customers more and hope they didn't notice.
Also, during the last subscription, I had two problems with delivery, where I had to email TeaTime Bookshop, as the book had not been sent out.
When I first started with the company, they were amazing but unfortunately standards have dropped dramatically. This is such a shame as the product is really good and I enjoy receiving the books every month. Hopefully, they will get back to putting customers first. I will just set a reminder each time to cancel my subscription at the end of the term and rebook it for cheaper on the website.

27. december 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

Hi Joanne,

I'm sorry you have had some issues renewing your subscription. We are having an issue with some of the pre-loved subscriptions as they renew which we are trying to resolve. All our subscriptions prices are the same for new and ongoing customers. If you have any concerns, please contact us directly and we can get the pricing sorted out for you.

We appreciate your ongoing custom.

Kind regards,

Amy

Bedømt til 1 ud af 5 stjerner

I had subscription for Best seller and…

I had subscription for Best seller and for 6 months I got no name books. It clearly was the complete opposite of bestselling books, they put in the box things they couldn’t sell. Very disappointed

30. juni 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

I'm really sorry to hear you were disappointed with your recent subscription.
We try to avoid the big names because we have found lots of our readers already own these so we look for bestselling titles from less well known authors to introduce our readers to something new and exciting.

Keep Reading!

Bedømt til 1 ud af 5 stjerner

Beware ordered a Book Hamper as a…

Beware ordered a Book Hamper as a Christmas Present. This has still yet to arrive. They do not respond to emails they only assigned a tracking number to the order after I raised a claim with Paypal. The item still has not been shipped they just raised a tracking number to pacify Me and Paypal. How long does it take to put 2 books, some Tea and Biscuits and Red wine in a box? I do this for a living so I know when I am being taken for a ride!

17. december 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

Hi Trevor,

I'm really sorry to hear you have had a bad experience with us. It is our busiest time of year so some orders are taking longer than usual to arrive so I am sorry for the delay but I can see yours has taken longer than we would like. I have searched through and we cannot see any correspondence from you regarding this order, we do respond to all emails and aim to get issues resolved quickly.

I assure you no-one is trying to 'take you for a ride'. We are a small, busy team and sometimes mistakes happen. We are looking into this order and it will be with you soon. We apologise for the inconvenience caused.

Kind regards,

Amy
The Teatime Bookshop Team

Bedømt til 5 ud af 5 stjerner

My other half is really difficult to…

My other half is really difficult to buy for but is an avid reader. The monthly subscription with Crime novels, some lovely coffee and biscuits have been a real hit. It's an absolute no brainer so I renewed the arrangement for the next year. I'm back in the good books....(pun intended).

11. december 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

Thank for the great review Paul, I'm so pleased the subscription has been enjoyed!
We are glad you had this novel idea!

Bedømt til 5 ud af 5 stjerner

Excellent service and brilliant book

Excellent service. The first box arrived in a timely fashion. I love the book. The story very thoughtfully takes place in Edinburgh where I live and I am enjoying it immensely along with a good hot chocolate and biscuits. Being able to choose your favourite genre is a big bonus for me. I thoroughly recommend it.

18. november 2025
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Besvarelse fra TeaTime Bookshop

I'm so pleased you have enjoyed your first box! Thank for the great review, and recommendation!

Bedømt til 4 ud af 5 stjerner

ArriArrived on timeon time and the app is very…

Arrived on time and the app is very useful as you know exactly where the driver is and when he will arrive.
The book was in very good condition and enjoyed the tea flavours and biscuits I received with it as well as bookmark and postcard.
Only downside was delivery driver knocked left book on doorstep and then drove away other drivers have always waited to see if i got my box handed over.

5. december 2025
Uopfordret anmeldelse
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Besvarelse fra TeaTime Bookshop

Thank you for the great review, we are so pleased you enjoyed order!
Happy Reading!

Bedømt til 5 ud af 5 stjerner

Love this subscription of Teatime…

Love this subscription of Teatime Books, I get a nice surprise of a couple of random chosen books and a coffees and biscuit, good quality books too.

18. november 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

Thanks for the great review Karla. We are so pleased you have enjoyed your subscription.

Happy Reading!

Bedømt til 5 ud af 5 stjerner

I love this subscription

I love this subscription, it makes a great gift, a nice surprise when the parcel arrives, always good reads (Crime/Thriller genre) and the treats that arrive in the box are always lovely.

19. november 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

We are so pleased the subscription has been enjoyed!
Keep Reading!

Bedømt til 1 ud af 5 stjerner

No book has arrived

No book has arrived

18. november 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

Hi Bob,

I am really sorry your November book has not arrived, it seems this has been lost in the post! I have asked our team to get a replacement November box sent to you with upgraded delivery and it should arrive within a few days.
We apologise for the inconvenience caused.
If you have any issues in future, please don't hesitate to call or email us and we can get your problem sorted.

Happy Reading!

Bedømt til 5 ud af 5 stjerner

Always very happy and satisfied with my…

Always very happy and satisfied with my packages, I found customer service team very helpful and response quickly if needed

15. november 2025
Uopfordret anmeldelse
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Besvarelse fra TeaTime Bookshop

That's great to hear, thank for the great review! Happy Reading!

Bedømt til 5 ud af 5 stjerner

Great gift for my elderly mother

My 70-something mother loved the 3-month gift subscription that I purchased for her birthday. It's a nice treat for her to look forward to.
My dad also enjoyed the can of beer that I included with the first package. So full points from me!

15. november 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

We are so pleased the subscription was enjoyed! Keep Reading!

Bedømt til 5 ud af 5 stjerner

Wow!

Wow, loving my vintage subscription with two hard to find vintage Puffin books, one is the Profumo Affair and other is selected stories by WS Maugham . Lovely Earl Grey Tea and Viennese biscuits. Although not drank the Mint Tea as not keen (it went to a family member who is!).

13. november 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

We are so pleased that you are enjoying your subscription. Happy Reading!

Bedømt til 2 ud af 5 stjerner

Unexpected!!!

Was fantastic for the first few months then the price was increased significantly which I wasn’t expecting so will sadly have to cancel soon as can buy books for this price easily!!!!
Unexpected!!!!

20. oktober 2025
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

Hi Sally,

We emailed all our customers in early October outlining some changes to our subscriptions, including all pre-loved subscriptions being updated to new subscriptions and some price increases we have had to make due to increasing costs. Each box comes with brilliant book, tasty treats, cosy hot drinks, a bookmark and literary postcard hand designed by our team.
We hope you would like to come to us again.

Kind regards,

The Teatime Bookshop team

Bedømt til 1 ud af 5 stjerner

Amazing until it wasn't

I loved this subscription for my gran! It was perfect. When she passed I had a few months left so wanted to change the address on the subscription. Couldn't do it on my account so I contacted through the website and they cancelled my account with no refund for remaining months. I emailed to ask why and had no reply. Very disappointed with customer service and lack of communication on their end.

1. oktober 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

Hi Louise,

We are so sorry to hear you have had a bad experience, this is something we would like to help you resolve.
Please get in touch with us at sales@teatimebookshop.co.uk and we can get this sorted for you.

Kind regards,

The Teatime Bookshop Team

Bedømt til 4 ud af 5 stjerner

Interesting package

I like the package and book, the only thing is that I was thinking they are going to choose a world-wide best seller book, but it was a UK based best seller, but again, I am happy with it.

6. oktober 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

We are so pleased you are happy with your order. Happy Reading!

Bedømt til 5 ud af 5 stjerner

Excellent in everything

Excellent in content, delivery and customer service. Thank you

24. oktober 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

That's great, we are so pleased you loved your order. Happy Reading!

Bedømt til 5 ud af 5 stjerner

Excellent customer service

I was a bit hesitant about this service because of a few reviews about their customer service, but I must say my doubts have been erased. I took the ‘surprise me’ subscription with coffee & 2 books and have received two deliveries so far. The books are of great quality, the coffee I’ve received is of great variety, as are the biscuits. They are of course not the highest quality, but for this low of a price that’s logical in my opinion. The packaging is also very sturdy, which is necessary as I live overseas.

So far, I’ve had to reach out to customer services twice and I have been serviced perfectly. They answered quickly and fixed my issues for me almost immediately. One time was to change my shipment date and the other one was about my shipment tracker being the same for the second shipment as it was for the first so I couldn’t track it. My date got moved up from the end of the month to the beginning of the month and they sorted out the tracking system.

I truly recommend this service! I’ve always been a bit more on the careful side with book subscriptions, but this one is worth the money!

24. oktober 2025
Uopfordret anmeldelse
TeaTime Bookshop-logo

Besvarelse fra TeaTime Bookshop

We are so pleased you have loved your subscription! Happy Reading!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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