I am very amaze as to how quick i was able to get my self-assessment completed. This was fantastic and the correspondence i received throughout was immense and without delay. Highly experience staff a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The service has been great from the start. Kinjal, the accountant assigned to me was super prompt, patient and helped me with all my queries. Definitely recommend!
It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been... Se mere
This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Kontaktoplysninger
Storbritannien
- support@taxfix.com
- taxfix.com/en-uk
4,8
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The service seems to be getting…
The service seems to be getting worse...and the cost seems to keep going up! I am finding each year I'm doing more and more of the leg work to file the return, checking for obvious errors etc. Will likely look elsewhere next year
21. juli 2026
Besvarelse fra Taxfix UK (formerly TaxScouts)
Hi Hannah,
Thank you for taking the time to share your feedback as a returning customer. We’re truly sorry to hear that your recent experience with our service has been disappointing.
We sincerely apologise that you feel the value and quality of our service have declined. Our goal is to make tax filing as simple as possible, so we are concerned to learn that you're finding you have to do more of the legwork and check for errors. This is certainly not the seamless experience we aim to provide for our customers.
We take feedback like yours very seriously as it is crucial for our improvement. We would appreciate the opportunity to look into your specific case. If you're open to it, please contact us at support@taxfix.com using your registered email address, and a member of our team can follow up with you.
Once again, we apologise for your frustrating experience and appreciate you bringing this to our attention.
Best regards,
Taxfix
Clear instructions and regular…
Clear instructions and regular communication makes the process so simple. Thanks.
21. juli 2026
Quick and accurate response every time
Quick and accurate response every time. Also great value for money.
17. juli 2026
Quick and efficient
Quick, easy and efficient service. I was already well prepared with what I needed and my tax situation is simple. I got the impression that there would have been support if I'd needed it, but I have no actual experience of this.
29. juni 2026
Appalling communication
I decided to use Taxfix for my tax return based on their great TrustPilot reviews, notably for their efficiency and quick turnaround. I submitted all the documents needed on 17/05 and received a notification that the tax return was started on 18/05. Having no news, I chased the accountant assigned to my case on 09/06 and received the response that the tax return would be ready "soon". I chased again on 02/07, and this time, no reply, but my tax return was made available on 03/07. I went back the same day and asked questions to the accountant and have not received an answer to this day, 18/07. Instead, I have received 3 automated reminders that my tax return is ready to approve. Based on the reviews, I never expected to have such a poor experience in terms of communication especially with a subject as sensitive as taxes. Very disappointing.
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Taxfix UK (formerly TaxScouts)
Hi Camille,
Thank you for taking the time to share your feedback. We're really sorry to hear about your experience and appreciate you bringing it to our attention.
We understand how important clear and timely communication is, especially when dealing with tax matters. We're sorry that you experienced delays in receiving responses to your questions. We also understand how frustrating it must have been to receive automated reminders while you were still waiting for support. This isn't the level of service we aim to provide.
We'd like the opportunity to look into this for you and make sure your concerns are properly addressed. Please email us at support@taxfix.com using your registered email address, and a member of our team will personally review your case and get back to you as soon as possible.
We're sorry again for the inconvenience, and we genuinely appreciate you sharing your experience.
We look forward to hearing from you.
Kind regards,
The Taxfix Team
Tax Scouts Review
The accountant completed my tax return very quickly with a minimum of queries.
Also, the price was very reasonable.
18. juli 2026
Great service
Great service, swift reliable fast response great knowledgeable accountant
15. juli 2026
Accountant was very responsive to…
Accountant was very responsive to messages and got my return filed quickly and easily!
16. juli 2026
Thorough diligence without the dragging…
Thorough diligence without the dragging or back and forth. One hour to prep & submit elements.. a few one off set up question and it is done, and done well.
16. juli 2026
Overall quick and efficient
Overall quick and efficient - platform log in and double sign off less so
8. juli 2026
Paul Brash was great!
Paul was great. Fast turnaround on my self assessment tax return and answered all questions I had very clearly and quickly. Many thanks!
13. juli 2026
Great company for tax returns
have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always responds quickly and answers all my questions. Highly recommend.
14. juli 2026
Quick and simple service.
Very easy to navigate and simple steps, with a very quick service from Mylien.
10. juli 2026
Uopfordret anmeldelse
Well done!!!
9. juli 2026
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