Taxfix UK (formerly TaxScouts) Anmeldelser 7.191

TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Taxfix guides you through providing the data for a self-assessment tax return - a human accountant compiles the form, makes the submission and answers any questions. I've had the same accountant wit... Se mere

Bedømt til 4 ud af 5 stjerner

Been with them 3 years. Their accountants are excellent - only one didn't turn up and I got a replacement in a few days. My experience with customer service has been patchy, one (Brittany) was surpri... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service. Zak did my Tax Return and was very helpful. He worked super fast, providing an expert recommendation throughout the way and filling my return in almost no time Would definitely r... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service from accountant and tax fix staff. Very user friendly website and support available when needed. Would definitely use again and recommend to others.

Virksomhedsoplysninger

Skrevet af virksomheden

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

7 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Quick & easy process

My accountant, Hannah, made the process really smooth by answering all my questions promptly and with the right amount of detail - not complicating anything unnecessarily! Once I'd completed my bookkeeping, the filing process was quick and easy, and everything was delivered straight to my account area to download. Can recommend!

16. maj 2026
Bedømt til 1 ud af 5 stjerner

Been a customer 4 years.

Been a customer 4 years.
If i go on as a new customer you'll do my tax return for £40 less than as an existing customer. How to lose a customer .... simples

16. maj 2026
Uopfordret anmeldelse
Taxfix UK (formerly TaxScouts)-logo

Besvarelse fra Taxfix UK (formerly TaxScouts)

Hi Dave,

Thank you for taking the time to leave your review, and for being a customer with us for the last four years.

We’re very sorry to hear about your disappointment with our pricing. We understand how frustrating it can be to feel that your loyalty isn't being recognised, and we sincerely apologise that this has been your experience. This is certainly not the impression we want to give our valued customers.

We would appreciate the chance to look into this for you and discuss your account. If you could please contact our team at support@taxfix.com using your registered email address, a member of our team will be happy to follow up with you directly.

Thank you again for bringing this to our attention. Your feedback is very important to us as it helps us to improve.

Best regards,
Taxfix

Bedømt til 5 ud af 5 stjerner

John Webb from Tax Scouts provided a…

John Webb from Tax Scouts provided a professional and helpful service from start to finish. He was clear, knowledgeable, and made the tax process much easier to understand. I appreciated his attention to detail, quick responses, and friendly approach. I would definitely recommend him to anyone looking for reliable tax support.

15. maj 2026
Bedømt til 1 ud af 5 stjerner

Accountant dis not help me get best…

Accountant dis not help me get best option .Never asked me about expenses just got cis statement and pay slips and said this i what you are due .
I am not an accountant so would like advice on if I can claim for other items .
Its just not personal to the client.They been payed up front so not interested in making you the best return

15. maj 2026
Taxfix UK (formerly TaxScouts)-logo

Besvarelse fra Taxfix UK (formerly TaxScouts)

Hi Robert,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.

We understand how important it is to feel supported and to receive proactive advice on potential expenses. We sincerely apologise that you felt our service wasn't personal and that you were left without the guidance you needed to get the best outcome. This is not the standard of care we strive to provide our clients.

We want to look into this for you. If you would be willing, please contact our team at support@taxfix.com with the email address you used to register so we can review your case and see how we can help.

Once again, we are very sorry for the disappointment caused. We appreciate you bringing this to our attention, as your feedback is essential for us to improve our service.

Best regards,

Taxfix

Bedømt til 4 ud af 5 stjerner

Value for money but it has its frustrations

Been with them 3 years. Their accountants are excellent - only one didn't turn up and I got a replacement in a few days. My experience with customer service has been patchy, one (Brittany) was surprisingly incredibly rude. I find their bank link and automated bookkeeping unusable but that might be me. All in all, Taxfix is value for money but it has its frustrations.

15. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

extremely easy to navigate! 5 stars!

I’ve used this site for 3 years now and I highly recommend. It’s so easy to navigate, and the chat AI actually understands you when you ask it a question.

For what I use it for - managing taxes from income from a letting - it’s extremely easy to use and I always get a quick response.

14. maj 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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