The list of where I can use the card is years out of date and I wasted lots of time searching for non existent outlets. Despite informing tastecard of this months ago, only 1 of 3 has been removed f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The list of where I can use the card is years out of date and I wasted lots of time searching for non existent outlets. Despite informing tastecard of this months ago, only 1 of 3 has been removed f... Se mere
Virksomheden har svaret
I have decided to cancel my membership of Tastecard as l didn't really use it during the year. I had problems cancelling using the initial form but after sending another email l had a very helpful rep... Se mere
Kelly and her support team have been amazing in helping me to sort out my query regarding accessibility to Tastecard app. She has been patient with my responses and has been friendly and sympathetic.... Se mere
I made a mistake and renewed my membership twice. These mistakes often become stressful to rectify! However, my problem was delt with by promptly Lynda (senior customer service adviser) and I was emai... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Storbritannien
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wish l took her name. Had problem getting into my tastecard app. The young lady who helped me was so helpful an patient. Great customer service 👏
Told me how to open my tastecard account, was very helpful.
Tastecard is a huge scam. I did not sign up for auto renewal but had money taken from my account for a renewal I do not want. I was not contacted by Tastecard to inform me of this renewal prior to money being taken, and when I contacted them they basically said I should have cancelled - I didn't know there was anything to cancel. I tried to cancel as soon as it came up pending on my bank account but wasn't able to. I literally used it once as many of the retailers listed do not know how to use the discount. Absolutely disgusted by this and very upset as I cannot afford the large membership fee that has been taken. I signed up for the free membership for a year as an NHS worker - you are taking advantage of people you know cannot afford it. UPDATE: They are still refusing to refund the renewal even though I never signed up for renewal, and claim email reminders were sent, even though I never received any. Avoid signing up for anything with this company.

Besvarelse fra tastecard
Love it the savings I’ve made make it worth using and checking wherever I’m going
The person I delt with was very helpful and knowledgeable
Eleana was very helpful and responded very quick! Gave me everything I needed to resolve my query. Thank you!
Excellent communication very helpful resolved my query quickly and efficiently
Kelly and her support team have been amazing in helping me to sort out my query regarding accessibility to Tastecard app. She has been patient with my responses and has been friendly and sympathetic.
The list of where I can use the card is years out of date and I wasted lots of time searching for non existent outlets. Despite informing tastecard of this months ago, only 1 of 3 has been removed from their list of where thecard can be used.
In addition, they were 'unable to locate', the outlets incorrectly listed and I was able to log in using an incorrect email.
The app itself gives no explanation of use and seems to have no purpose, as nowhere I've been, has scanned it.

Besvarelse fra tastecard
Super efficient customer services had my issue resolved very quickly indeed. Great job! Thank you so much. ⭐️⭐️⭐️⭐️⭐️
I have decided to cancel my membership of Tastecard as l didn't really use it during the year. I had problems cancelling using the initial form but after sending another email l had a very helpful reply which was informative and clear regarding the process. Thank you so much for your help.
Very easy communication and a very helpful and extremely appreciated response. Thank you

Besvarelse fra tastecard
I made a mistake and renewed my membership twice. These mistakes often become stressful to rectify! However, my problem was delt with by promptly Lynda (senior customer service adviser) and I was emailed to say all had been sorted and my refund for the second membership would be refunded in 7 days.

Besvarelse fra tastecard

Besvarelse fra tastecard

Besvarelse fra tastecard
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.