I'm a new customer, and am so impressed with the wonderful customer service I've received from Tamar customer support staff in helping me sort my account and phone number out...and getting e... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tamar telecommunications website claims that 98% of calls are answered in under 10 seconds, but I couldn’t get through to anybody this afternoon. They need to take that claim down off of their web... Se mere
Virksomheden har svaret
Good website, clear options with fantastic prices. Good numbers on offer too. Customer service call came through quickly with a very friendly , helpful lady. All in all a perfect experience. We’re sav... Se mere
Virksomheden har svaret
I've been with Tamar around 3-months now, without issue. Reliability is absolutely vital in business telecoms and so far they haven't let me down. I'll look to add outbound calling and professional ca... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Tamar Telecommunications have been providing UK businesses with virtual telephone numbers since March 2002. We believe in offering fast and efficient customer service and usually reply to emails within 2 working hours and answer telephone calls within 10 seconds during our office hours of 9am – 5.30pm, Monday to Friday. Our customers have come to expect a fast and efficient response and this we aim to provide to all our customers. Over the past three months, 98.10% of calls we received were answered within 10 seconds.
Kontaktoplysninger
19 Research Way, PL6 8BT, Plymouth, Storbritannien
- 0800 772 0000
- cs@tamartelecommunications.co.uk
- tamartelecommunications.co.uk
4,5
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality service
Quality service and responsive to request in a timely manner , very happy with service
19. juli 2024
Besvarelse fra Tamar Telecommunications
Hi Peter
Thank you from everyone at Team Tamar for your business and for taking the time to leave a 5 Star Review, its always great to get customer feedback especially when its good.
Kind regards
David @ Tamar
Impressive start
Fast set up and turnaround, easy to use ordering system and very helpful customer service check in call.
25. juli 2024
Besvarelse fra Tamar Telecommunications
Hello Andrew, thankyou for taking the time to leave a review and for bringing your business to Tamar Telecom. I will pass your feedback on to Chris who completed your check in call.
Kind Regards
David @ Tamar
GOOD SO FAR.
I subscribed to the cheapest phone service just to see how things go but so far so good have not had any issue. Still early days!!!
19. juli 2024
Besvarelse fra Tamar Telecommunications
Hi Wale
Thanks for the 5 Star Review and for bringing your business to us.
Our team thrive on delivering an affordable and reliable telecommunications service, we hope our product serves you well, our team really appreciate the feedback, Thank you
Kind Regards
David @ Tamar
Disgustingly heartless..
Haven't collected a direct debit in three years so they send an invoice and snotty email every month instead, despite them having our bank details...they tell me they ' don't deal with Metro Bank ( our business bankers)'
I recently had two mini-strokes in a week and didn't (couldn') pay their invoice...
I run a non for profit funeral directors for the community and they have disconnected our 24hour funeral and bereavement support line.
I am not allowed to drive till Friday to be able to get to work to pay their bill and have informed them of this. Their response is HARD luck......we want £100 to reconnect you. Till then don't bother us is effectively what they have told me.
I would beg anyone to consider an alternative to this money-orientated and heatless outfit. I will be porting away from this outfit when I'm able to physically get back to my desk
Please please please....if you run a business and need professionalism and a phone provider to doesn't act like a petulant child having a tantrum....look elsewhere!!
23. juli 2024
Uopfordret anmeldelse
Besvarelse fra Tamar Telecommunications
Thank you for your review, I am sorry to hear that your service was disconnected, we have taken some time to investigate your case to see where we could have improved.
Disconnecting a service is not an action we take lightly, and we will always make every effort to contact a customer before this happens.
In this case I can see that we did attempt to contact you on several occasions via telephone and e-mail to discuss your overdue invoice, a payment extension was also agreed when we where eventually made aware of your circumstances, unfortunately payment was still not received.
We always e-mail, text and call well in advance of any disconnection taking place, it is not in our interest to disconnect a customer and disrupt their business, however once we have exhausted all possible options, disconnection is the only option left.
I would like to advise that your account has been reconnected following payment and can be managed via your control panel.
Kind Regards
David
Fantastic service
Fantastic service, excellent customer service. Very user friendly website, App and platform.
16. juli 2024
Besvarelse fra Tamar Telecommunications
Good Afternoon Olu, thank you so much for taking the time to tell us about your experience joining Tamar, we appreciate the feedback.
Very easy to set up and great customer…
Very easy to set up and great customer service 👍
12. juli 2024
Besvarelse fra Tamar Telecommunications
Good Morning Scott, we appreciate you taking the time to leave us at Tamar a review, Thank you for the 5 stars
Reliability is Absolutely Vital in Business Telecoms
I've been with Tamar around 3-months now, without issue. Reliability is absolutely vital in business telecoms and so far they haven't let me down. I'll look to add outbound calling and professional call greetings if service levels remain this good. Thank you, Tamar.
9. april 2024
Besvarelse fra Tamar Telecommunications
Hi Nathan
Thank you for taking the time to leave your 5 star review.
Glad to hear that you are happy with our product and service, I will be sure to pass on your feedback to our teams.
Besvarelse fra Tamar Telecommunications
Thank you so much for placing your business with us and taking the time to leave your 5 star review.
We are available on 0800 772 0000 if you need any assistance with logging into your control panel to make instant changes to the number you haver ordered from us.
A brilliant find
Good website, clear options with fantastic prices. Good numbers on offer too. Customer service call came through quickly with a very friendly , helpful lady. All in all a perfect experience. We’re saving over £150 per month on our previous supplier whose customer service and rip off prices are a joke.
8. juli 2024
Besvarelse fra Tamar Telecommunications
Thank you for your 5- star review and it’s great to know that you are saving so much money by using our services.
Our Marketing & Technical departments will be pleased with your feedback as they have worked together to achieve a user-friendly website, with clear explanations and great value for prices products.
Hannah, Chandana, Jessica & Chris are our friendly Customer Service advisors, it’s great that you spoke with Hannah and your account was set up to meet your personal business needs.
Please do not hesitate to contact us by email hello@tamar.co.uk or by calling 0800 772 0000.
5 Stars
5 Stars! Super smooth and easy to set up. I spoke with a lady called Hannah who was super helpful with explaining all the features. Bravo!!
2. juli 2024
Besvarelse fra Tamar Telecommunications
You have made Hannah’s day, thank you taking the time to leave your 5- star review.
At Tamar Telecom all the departments support each other, with the aim of providing a super smooth and easy set up for our customers.
First class service we have 3 numbers…
First class service we have 3 numbers with them and they are second to none
24. juni 2024
Besvarelse fra Tamar Telecommunications
We are delighted with your 5- star review and your feedback stating that Tamar Telecom provide a “First class service”.
Thank you so much.
Besvarelse fra Tamar Telecommunications
Thank you for your 5 star review and it's great that you have found Tamar Telecom "great, very easy".
We really appreciate your feedback, thank you.
Easy to set up
1. juli 2024
Besvarelse fra Tamar Telecommunications
Hi Alan,
Thank you for your 5 star review and feedback.
We have tried to make the process of placing an order and using our control panel as easy as possible.
Please do not hesitate to contact Tamar Telecom on 0800 772 0000 if you need any further assistance.
Besvarelse fra Tamar Telecommunications
Thank you for placing your business with Tamar Telecom.
It's great when we get to speak with our customers as we can ensure the number and free features is set up to meet your business needs.
We really appreciate the time you have taken to leave your 5 star review, it really makes a difference.
Very easy and great customer service.
25. juni 2024
Besvarelse fra Tamar Telecommunications
Thank you for your 5 star review and feedback.
Our Customer Service team will be delighted with your comments and you can contact them on 0800 772 0000 if you require any further assistance.
Reliable and Innovative Communication Solutions
Overall, Tamar Telecommunications has exceeded my expectations. I highly recommend their services to any business looking for reliable, high-quality telecommunications solutions. Thank you, Tamar, for making my business communications seamless and stress-free!
17. juni 2024
Besvarelse fra Tamar Telecommunications
Thank you so much for your feedback and 5- star review.
I work with wonderful colleagues who work together to deliver products at great value seamlessly to our customers.
Your comments really make the difference to our day and our customer service team will be thrilled with your review.
Please feel free to contact Tamar Telecom on 0800 772 0000 if you require any further assistance.
Easy set up and use
7. maj 2024
Besvarelse fra Tamar Telecommunications
Thank you for placing your business with Tamar Telecom and leaving your review
Fast efficient and helpful service
10. juni 2024
Besvarelse fra Tamar Telecommunications
Thank you for placing your business with us and providing your 5 star review.
Our friendly Customer Service team will be delighted with your feedback as they try to process orders as quickly as possible.
No complexions set up
Easy setup and customer service is on the phone within an hour to discuss options.....A+++
6. juni 2024
Besvarelse fra Tamar Telecommunications
Thank you for your 5- star review and comments.
The Tamar Telecommunications customer service team try to process orders within the hour and it’s great that you spoke with Kris to discuss how you wanted your number to work for your business.
Very quick response in the opening of…
Very quick response in the opening of the account and the assistance was brilliant.
4. juni 2024
Besvarelse fra Tamar Telecommunications
Thank you for your brilliant comments and review.
If you need any further assistance, please do not hesitate to contact our approachable Customer Service team on 0800 772 0000.
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