Tactical Traps Anmeldelser 

End result was wonderful! I ordered one of the 36 inch Traps and when I received it there were some issues and I was not happy with the item! I contacted the customer service department and indicated my displeasure and that I would like to send the unit back and order another smaller one! After discussing this and then having it checked out and approved I returned the first unit (at my expense) and ordered what I wanted to for a new order and I have received this unit and its great, arrived with what I asked for and they refunded me the difference between the two! I would recommend this company and their product they work great!

Initially, I had problems getting the pistol shelf to close. I did everything that the troubleshooting videos recommended and it still did not work. The customer service team was very responsive and quickly called me and we worked through the issues. I was surprised by how responsive and good the customer service team was.

Poor customer service. Missing magnet for the shelf and you would think it was gold. Had to take a picture of the box, then they sent an e-mail asking if I was sure it wasn't in the box. Also the directions for installation was very bad and the only help was by youtube users who posted info about installation. Overall pick a different company.

Their one of the most trusted company that I came across. They stand by their processes and products for anyone whom looking for an gun concealment for the house or office.

Very professional with quick shipping! Would highly recommend.

I got my shelf a week ago. It looks and works great. I'm thinking about getting another one for my basement. I definitely recommend it to anyone who has a firearm.

Shipping was fast! Product was packaged well,no damage. I was thinking the walnut finnish would be darker. It's definitely pine looking and not at all like the picture on the website. It's on the wall and works fine.

They worked hard to make sure I was satisfied

Just received my second Patriot Shelf from Tactical Traps. Everything works as advertised, good quality and RFID locking mechanism is fantastic. The customer service team is also great, very attentive and responds quickly. Had to process an exchange and it was fast and easy. Great products, will be purchasing more in the future for sure!

I purchased the Tactical barrel. It is well made, little difficult to put up but once we did it went well and worked well. Looks fantastic. Had one issue months later, apparently the lock reset (due to me letting batteries go bad), but Tactical Traps staff, while on speaker phone, walked me through the fix and had it back working like new in 30 seconds. Would highly recommend

We love the rustic look and stain matching the art work frames we have! Works great!

I had an initial problem with the light. It did not stay securely in the unit and it did not fit well, making it hard to shut the shelf. The light contact switch also broke loose inside the battery compartment. Next the hinge hardware came loose, so there was a lot of slop in the fit. I could not adjust it. Finally, the lock pin would not engage/disengage, so it became impossible to shut the shelf. I tried realignment, disassembly/reassembly, nothing worked. I think the shelf opened and closed about 5-6 times before it failed.

I let my batteries die on my shelf and couldn’t open it due to the age of the unit. I called and the team was very helpful and attentive. Very responsive and live their follow up calls and email.
Thank you tactical traps. Fine company.

Company responded quickly and did a great job. Thanks

Shipping was quick, and the item arrived in perfect condition, looks amazing and it operates as advertised - I love that it simply looks like another shelf on the wall, nothing about it says "I'm have a hidden boom-stick and I strongly suggest you leave quickly and peacefully" ....love it!

First order through Tactical Traps. The unit arrived broken and the customer service team sent a replacement unit. It shipped fast and the new unit works as advertised, looks great on my wall, and gets loads of complements. I'll be ordering again in the near future. Thank you!

It fell apart with a small handgun, now the replacement won't open. The battery backup is not the issue, they want me to drill holes in it now.. junk times 2

The strap broke on the RECON WATCH I had purchased . I sent an email with pictures of my watch , within a week a new watch was at the house .

After going back and forth. I finally decided to give them a try. I am a big gun collector and love shooting. I decided to just get a small size shelf for my den wall to test there products. I ordered midnight black to match my other shelves which are the resting place of my past best friends (dog’s). The ordering process went well but when I received my order, the shipping box said walnut brown. I figured it was just a box they use for shipping. I was wrong. The shelf is dark brown which they say is there version of midnight black. It looks nothing like what they are selling on there site and no color stain chart looks nothing like it. I tried explaining but was basically told if I wanted what I paid for I would have to ship it back at my expense to fix. No way that’s happening. For half the shipping charge I can buy a can of minwax midnight black and do it myself. Not a happy customer and won’t be using them or recommending them to anyone.